117 service desk consultant jobs found

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Service Operations Consultant I role contributes to components of programs and processes to support individual business function objectives. This role also provides support within subject matter expertise for assigned program and across the organization for other focused initiatives. Key Responsibilities Completes assigned tasks and customer support initiatives accurately and within established timelines With direction, participates in and contributes to operational process improvement projects that enhance the customer...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims....

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims. National General Insurance is hiring a Field Auto Claims Adjuster in Rhode Island. In this role you will be responsible for preparing and/or auditing comprehensive damage estimates for first- and third-party material damage claims across Auto and Specialty lines, ensuring accurate evaluation and...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Systems Analyst (SA) Sr. Consultant II creates high-level technical designs for complex projects and maintenance efforts by analyzing requirements and systems architecture, collaborating with technology partners and adhering to tool standards with little assistance. The SA Consultant II assesses, documents, and mitigates design constraints and/or risks and performs design reviews to develop and support optimal IT solutions. Key Responsibilities • For high complexity projects, validates code to designs and requirements; conducts code walkthroughs, inspections, and reviews • Provides technical...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate is looking for Cloud Provisioning Engineers within ATSV Infrastructure Services. Within IS, the cloud engineers are responsible and accountable for the engineering and operation of the Allstate cloud platforms. The cloud platforms are comprised of multiple public cloud environments, continuous integration and continuous delivery tools and pipelines that enforce our security and operational standards. The Cloud Provisioning Engineer will design and build opinionated, secure cloud environments and platforms for Allstate. Job...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description As the Large Loss Property Lead Consultant you will be responsible for applying strategic thought and recommending a course of action for the investigation and confirmation of the facts of loss for the most complex or specialized Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role mentors and coaches other members of the team. We’re hiring a Large Loss Property Lead Consultant to support the Houston or Dallas–Fort Worth (DFW) market. This role is ideal for someone with expert-level experience handling homeowner property...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Senior Product Engineer (Software/Java) builds and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage their application in production and are ultimately accountable for the success of their digital products by delivering measurable outcomes. In this role, you will support the Enterprise Payments...

Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Miscellaneous and Allied Health Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.  Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Supplemental Health Claims Consultant is an individual contributor responsible for providing subject matter expertise to design, implement, and continuously improve supplemental health claims processes, procedures, and workflows. This role partners closely with Claims Operations, Product, Compliance, Training, and Technology teams to ensure customer-focused, compliant, and efficient claims practices. The position may also adjudicate claims and support quality initiatives as needed. Key Responsibilities:  Process, procedure, and workflow design: Lead the...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal candidate will have prior auto field adjusting experience and an active adjuster license. This position operates in a competitive, high‑volume market and requires strong negotiation skills, particularly when working with repair shops. CCC estimating experience is preferred. This role primarily handles collision‑related claims and requires someone who can work...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Candidates local to our office in Ontario, California will start and train in-office. Hybrid/remote options available within 6-12 months. Every claim presents a new challenge. This role is ideal for someone who enjoys problem-solving, analyzing information, and making confident decisions while supporting customers and internal partners. Key Responsibilities • Applies increased...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Every claim presents a new challenge. This role is ideal for someone who enjoys problem-solving, analyzing information, and making confident decisions while supporting customers and internal partners. Key Responsibilities • Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Digital Product Manager in the ACE organization, you'll be contributing towards defining, delivering, and managing the lifecycle of one or more products...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description This role is responsible for investigating and managing non-attorney represented bodily injury claims from initial report through resolution. You will evaluate coverage, determine liability, assess damages, and negotiate claims within your level of authority. In this role, you will work directly with customers to gather information, explain the claims process, and provide a clear and supportive experience. You will also identify potential subrogation or fraud and partner with internal teams to achieve the best outcome. We are seeking an Experienced Bodily Injury Adjuster to join our team supporting...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Direct Phone Sales Telephony and Support team is seeking a Product Manager / Consultant (Technical) to contribute to the definition, delivery, and ongoing ownership and evolution of the Amazon Connect platform. This role is part of a team of Product Managers responsible for maximizing customer value, operational efficiency, and platform effectiveness across the contact center ecosystem. The position emphasizes platform strategy, operational alignment, and customer experience optimization. Role Leveling & Scope This role is a...

Sales Consultant Inside Sales - SO09AN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We're building our talent pipeline for a future start date in April 2026. If you're interested in joining our team, we encourage you to apply so we can stay connected and reach out as more info become available.  Active Property & Casualty (P&C) license required, candidates must be licensed to sell commercial/business insurance. We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future....

Description About the Team   The Corporate Strategy & Research (CS&R) group is an award-winning 35-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

Position Summary The Pension Implementation Manager is accountable for onboarding new clients, converting existing client systems, and enhancing automation utilization. This role involves technical expertise while assessing the educational and training needs necessary to support operational and system-related activities. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Reviews and interprets requirements for new client retirement plan implementations, administrative system conversions, and plan changes; evaluates client needs to develop testing, training, and resource material. Attends implementation and conversion meetings as the functional subject matter expert, providing interpretation of plan rules and direction for programming, to ensure the success of the project. Facilitates training for new and current employees on...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Specialist – Property Implementation Key Responsibilities: Collaborate with Regional Actuaries, Red Squadron, and Product teams to build, load, and test rates in Insbridge. Develop and test realignments to facilitate PIF rerating for testing purposes. Support the design and implementation of key pricing initiatives in tools/Insbridge, including Advanced Rate Stabilization deployment and the Rating Engine Replacement project. Utilize PL Pricing experience and familiarity with RIP/Insbridge to ensure accurate and effective rate filings. Leverage Property Pricing experience to enhance...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Purpose: To work closely with the producer and Commercial Lines Customer Service Representative to service new and existing accounts to achieve Agency sales goals and service standards.  Responsible for securing the retention of specifically assigned Commercial accounts through marketing responsibilities. Essential Duties and Responsibilities: Develop a full working knowledge of Commercial Lines procedures. Handle client requests for information, endorsements, forms, and rates for accuracy, recommending changes or amendments. Review and analyze policies, endorsements, forms, and rates for accuracy, recommending changes or amendments. Oversee the requests for endorsements, and control and preparation of binders, certificates, invoices, automobile identification cards, and similar items. Review suspense on a regularly scheduled basis,...