4 service desk consultant jobs found

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Main Function of the Position: Provide service associated with administration of Employee Benefit policies.  Provide all necessary support to the production efforts which are necessary for the achievement of the department's goals and objectives. Essential Duties and Responsibilities: Participate in client meetings/sales calls with brokers, employee enrollment meetings and all departmental service meetings. Responsible for the servicing of selected Group Agency Accounts. Functions include but are not limited to reconciliation of claim issues, benefit inquires, enrollment issues, and carrier premium billing discrepancies. Handle telephone inquiries. Intake and audit control of enrollment information. Track inquiries and complaints regarding carrier claims resolution. Act as liaison to intervene with delays in...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Purpose: To work closely with the producer and Commercial Lines Customer Service Representative to service new and existing accounts to achieve Agency sales goals and service standards.  Responsible for securing the retention of specifically assigned Commercial accounts through marketing responsibilities. Essential Duties and Responsibilities: Develop a full working knowledge of Commercial Lines procedures. Handle client requests for information, endorsements, forms, and rates for accuracy, recommending changes or amendments. Review and analyze policies, endorsements, forms, and rates for accuracy, recommending changes or amendments. Oversee the requests for endorsements, and control and preparation of binders, certificates, invoices, automobile identification cards, and similar items. Review suspense on a regularly scheduled basis,...

Description Join our US Power team and play a key role in supporting the underwriting of conventional power and renewable energy risks across both operational facilities and construction projects.   We’re looking for a technically strong and commercially minded professional to conduct on-site and desktop risk assessments and provide expert support to our Underwriting and Claims teams. This role is critical in helping evaluate complex power generation and renewable energy risks, enabling informed underwriting decisions and supporting effective claims mitigation strategies.   What you’ll do:   Perform on-site risk engineering surveys and desktop reviews for conventional power and renewable energy risks. Assess operational plants and construction projects, including complex and large-scale exposures. Deliver clear, actionable risk assessments to support accurate and profitable underwriting decisions. Provide technical guidance and...

The Northeast Regional   Support Services Assistant & Event Coordinator   provides essential support to ensure the efficient operation of the office. This role involves performing a variety of administrative tasks, including managing schedules, handling correspondence, and assisting with project coordination and regional event planning. Your Impact Manage   New York City   office facilities to   maintain   cleanliness and appearance and ensure a pleasant and functioning work environment. Manage   all   contracted   office   facilities   vendors.   Assist   in   NYC Office   Reception duties   including   greeting and announcing visitors, offering hospitality, and directing them to a reserved resource, as   needed. A nswer   and direct incoming phone calls and emails to the correct resource. Provide phone coverage for   Northeast   Region during   personnel   lunches, breaks, and personal time off...