175 supervisor jobs found

Supervisor, Litigation Claims Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Litigation Supervisor to join our Claims Legal team located in Buffalo, New York. The Supervisor, Litigation Claims will become part of a dedicated management team focusing on leadership and mentoring of Litigation Adjusters. The Litigation Supervisor will assist the Litigation Manager in the direction of the objectives of minimizing the indemnity and expense impact to the Company in accordance with the Claim Department and Corporate goals. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing...

Hybrid Role: Two days/week required in office. Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. Permanent schedule begins upon completion of training program. 40 hours per week  Market Range 8: $56,542 - $87,954 Available schedules: Monday - Friday 10:30 am - 7:00 pm  Sunday, Monday, Thursday, Friday 8:30 am - 7:00 pm Sunday - Thursday 10:00 am - 6:30 pm The Customer Service Supervisor will supervise and lead a team of customer service representatives and interviewers through mentoring and by example, embracing and exemplifying the NYCM culture. The Customer Service Supervisor will guide and assist team members with professional growth. Duties & Responsibilities: Supervise, support and mentor customer service representatives and interviewers through regular interactions through face to face, telephone, e-mail or IM. Review/approve bi-weekly time management submissions. Train and coach team members with direct...

The Sales Compensation Supervisor will manage a team of Compensation Analysts who administer the compensation plans of Registered Representatives, Financial Advisors, and Brokers. You will Contributes to projects that are focused on developing and refining the sales compensation strategy of the sales organization through the application of analytics and trend analysis Quickly develop expertise on Guardian field contracts and compensation rules Analyze incentive compensation performance, model earnings for various design scenarios, and provide business insights Collaborate with team members to build cohesive, data-driven stories to describe sales compensation related problems and proposed solutions Implement incentive plans and policies to support sales strategies and work across multiple teams to solve complex problems Provide exceptional customer service to field partners through supportive interactions and knowledge of the company's field roles Much of the...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Facilities Supervisor (Manager). As part of the Workplace team, this role requires strong direct experience and leadership skills. Operational excellence is key, and the ability to partner strategically with various business units across the organization is essential. The individual in this role must be customer-centric and able to influence at all levels within the organization. You will Oversee and manage the day-to-day function for Facilities Services at Hudson Yards and multiple regional offices. Ensure all offices meet or exceed safety compliance with federal, state, and local regulations (e.g., OSHA, ADA, NYC regulatory). Manage vendor relationships, for cleaning, MEP, and other workplace operations including contract negotiations, scheduling, SLA...

The Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Supervises claims staff in their day-to-day operations Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval) Provides technical and jurisdictional guidance to claims staff...

The Supervisory Accountant is integral in supporting AIG’s General Insurance International Controllership team, with primary responsibility for controllership activities related to the preparation and analysis of quarterly consolidated financial statements for the General Insurance International operating segment in accordance with US GAAP and internal policies.  This position is responsible for supporting delivery of consolidated financial information included within the AIG 10-Q/10-K, maintaining data integrity and a robust control environment to provide effective support to the General Insurance International Controllership.  This role will also involve partnering with other stakeholders to build strong relationships and collaborate across various functions of the Company, to support an efficient close process. Key Responsibilities: Preparing quarterly consolidated financial statements for AIG General Insurance International’s results based on regional submissions, in...

Corporate Controllership, Assistant Manager is integral in supporting AIG’s Global Consolidations team, with primary responsibility for execution of operational controlling and financial reporting activities in conjunction with the monthly, quarterly close of AIG parent holding company. Key Responsibilities: Executing monthly, quarterly and annual accounting close processes on a US GAAP basis for AIG parent holding company, with a heavy focus on parent liquidity, debt, equity and consolidation-related activities Preparing critical public-facing disclosures, notably AIG Parent-only financial statements which are audited schedules included within Form 10-K, and execution of related internal controls (including audit support packages) to verify the propriety of such disclosures Enhancing quality of key general ledger account reconciliations including cash reconciliation, formulating and executing action plans for substantiation/resolution of open items. Providing...

The Supervisory Accountant role is integral in supporting AIG’s SEC Reporting team, with primary responsibility for preparing prominent public-facing financial reports, most notably the 10-K/Q and quarterly Financial Supplement utilized widely by investors and analysts.  Underpinning this role is the delivery of these and other documents/reports timely, accurately and in a decision-useful manner.  This role will require knowledge of US GAAP/SEC reporting requirements and the ability to build strong relationships and collaborate across various functions of the Company. Key Responsibilities: Preparing critical public-facing disclosures, notably participating in the production of the 10-K/Q, as well as supporting delivery of the Financial Supplement etc., and execution of related internal controls (including audit support packages) to verify the propriety of such disclosures Leveraging financial reporting platform to efficiently and effectively respond to feedback – both...

This position supports the Financial Statement Analytics Leader. This role is responsible for ensuring timely and accurate financial reporting, assisting in process optimization and automation, and maintaining compliance with regulatory standards. The Analytics Business Analyst will work closely with the COE Lead, business teams, finance teams, and cross-functional stakeholders to enhance financial operations and reporting quality. Additionally, this position will lead and support a team within their domains and verticals. Key Responsibilities: Align and partner with AIG businesses, regions and functions to accurately integrate commercial insights to financial statements. Lead and support a team to deliver best in class analytics and reporting, providing guidance and fostering professional development Build relationships and leverage core business knowledge and functional expertise to bring functional, regional and product nuances to reporting Support and implement...

The Supervisory Accountant, Controllership, is a key member of AIG’s controllership team ensuring timely and accurate external reporting of financial information in compliance with generally accepted accounting principles (US GAAP) and internal policies. This position is responsible for managing the end-to-end closing process for supporting delivery of the global consolidation of the Company's Financial Statements, ensuring integrity of data and maintenance of a robust control environment, having a command of our legal entity and general ledger structures, and driving process improvements. This role will require significant interaction/coordination with various stakeholders to ensure all closing documents are prepared accurately and all procedures are followed correctly. Key Responsibilities: Oversight and accountability for timely and accurate delivery of the quarterly and annual consolidated financial statements Coordination with internal and external stakeholders...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote potential. Within 35 miles of our offices? Hybrid schedule with 2 days/week onsite is...

The Physical Damage Business Unit Manager provides tactical leadership to the development teams of the Physical Damage and Subrogation of the Auto Claim division. The incumbent is responsible for the daily operations of the business unit and assists the Division Manager in defining the Strategic direction of claim settlement within the culture of NYCM Insurance. The Physical Damage Business Unit Manager must demonstrate expert knowledge of the positions within the Division and is ultimately responsible for the decisions made by the Supervisors and any other direct reports within the Division.  Ensures compliance with best practice and regulatory standards through regular review and coaching; provides evaluation guidance; works with division partners (supervisory teams and division management) to fulfill performance objectives and reporting; develops and executes assigned action plans. Duties & Responsibilities: Assists the Division Manager in carrying out the...

The Property Examiner (Inhouse) evaluates first and third-party property claims to determine coverage and damages based upon sound claim knowledge. They manage the claim process, including coverage verification, investigation, evaluation and disposition of the claim in compliance with applicable insurance regulations and NYCM’s best practices. They assess and ensure the customer’s needs and expectations of the claim process are met. Duties & Responsibilities: Compile reports for management review. Issue settlement payments within the scope of coverage and authority. Effectively communicate and establish connections with the customers during the claim process. Professional handling of incoming and outgoing customer phone calls. Professional written communications such as emails, requests for information or coverage letters. Guide customers, including claimants, through the claim process, ensuring that they are informed at all stages. Manage customer...

As an Actuary in Guardian’s Student Program, you will develop a thorough understanding of our products and how your job responsibilities contribute towards achieving the goals of Guardian. You will assist in performing financial and non-financial analysis and make recommendations consistent with Guardian’s goals regarding growth and profitability. As part of the Student Program, expect to rotate departments every 18 to 24 months, providing the opportunity for a breadth of experience. You are A self-starter who is fueled by collaboration, able to transform conceptual thinking into executable insights, who thrives in diving into business problems and using data to make decisions. Close to achieving the Actuarial Associate designation in the Society of Actuaries. You will Identify areas of improvement regarding procedural and/or technical aspects of projects Complete assignments on time and according to specifications provided by your supervisor Strive...

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts. The ideal remote candidate for this role will have previous Personal Lines insurance experience and reside in one of the following locations: New York, New Jersey, Vermont, Connecticut, New Hampshire, Pennsylvania, or Massachusetts. Your Impact: Answers all incoming telephone calls promptly and professionally.  Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.  Processes and responds professionally to inquiries received via email, fax, or mail within established service levels. Accurately documents customer contact reasons and resolution in accordance with department protocol...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  A Surety role, and under general supervision, is responsible for the timely and accurate processing of new and renewal insurance applications. Utilizes routine underwriting procedures on assignments of low complexity or of a repetitive nature. Provides high-level support to underwriters. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Within designated authority and following established procedures, performs routine selection, evaluation, and pricing of the least complex risks. Assists underwriters by communicating with agencies on routine matters. Requests underwriting and/or state...

This position will fulfill an Appraiser role on the road primarily within the areas of Westchester, Putnam, Rockland and surrounding areas as needed. The Appraiser is responsible for completing accurate, quality appraisals of damaged vehicles on all types of material damage claims assigned. Handling moderate complexity claims within assigned authority limits consistent with company policy and procedures. They make supplemental appraisals, total loss opinions and ARP (Direct Repair Facility) re-inspections as needed in assigned territory to provide feedback through coaching opportunities when appropriate. Providing an outstanding customer experience to our internal and external customers. Duties &  Responsibilities: Create an accurate and detailed estimate/supplement/total loss report to both 1st and 3rd party material damage claims, utilizing the NYCM Appraiser Best Practices as a guide. Document all aspects of the appraisal process and adhere to the established...

Argo Group and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Brookfield Wealth Solutions, a leading provider of wealth and insurance solutions. Argo and Farm Family partner with agents and brokers to help businesses stay in business, delivering collaborative insurance solutions for niche markets. Job Description PURPOSE OF THE JOB: This position performs complex administrative work while providing support to executives or other high-level individuals. This role is an extension of the Executive and works hand in hand with, as a business partner ideally to one or more business heads ESSENTIAL FUNCTIONS: Manages where the executive spends his/her time; arranging schedule, inquiries, issues, etc., handles email account, responds on behalf of executive and often attends meetings on the executive’s behalf (sometimes facilitate) and operate with the utmost discretion and confidentiality....

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Summary This position is responsible for a variety of administrative functions in support of a growing and vibrant insurance claim organization. This includes but is not limited to, the entry of insurance claim data and telephonic contact with internal and external customers gathering claim information and responding to queries from those customers. The position is also responsible for supplementary data entry, data reconciliation, and data extraction for the preparation of reports, exhibits, and graphical information illustrating department trends and results. Essential Functions • Receive FNOL (first notice of loss) data and validate in preparation for new claims set up in the...

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.  Your Impact:  Answers all incoming telephone calls promptly/professionally and documents calls in accordance with department protocols.   Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.    Provides accurate information to insured in accordance with company policy or research information, when necessary (i.e., use computerized system to verify coverage, payment received, etc.)  Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution.    Obtains comparative quotes on personal lines insurance (i.e., automobile, homeowners, renters,...