353 team leader jobs found

The Role The Associate Client Advocacy (ACA) team leader will manage a group of 6-12 ACAs depending on size of region/specialty and will be responsible for various business operations to support client retention and growth.  The team leader role within their region and specialties will utilize data and strategic initiatives to maximize ACA adoption and optimize client services. They will identify and address process bottlenecks, resolve individual issues, and coordinate with both Client Advocacy, including Producers and Broking, and Global Service Delivery teams to ensure seamless, high-quality client experience. This role also includes working closely with various teams across NA CRB to identify and manage training needs, Key Performance Indicators (KPIs) such as Adoption, Month End financial metrics RFIs, Quality, Regulatory Compliance, and other Operational Aspects to drive exceptional client service.  The Responsibilities Work closely with Client Advocates,...

Description Summary: The Retail Service Operations Team Leader is responsible for the oversight of service and operations for ~10 branches within a defined market area, mentoring a team to execute service and operational objectives within Huntington’s moderate to low-risk appetite. Duties & Responsibilities: Motivates and coaches all branch colleagues in the areas of service and operations onsite at assigned branches.  Promotes Huntington’s Welcome Culture through actions and coaching. Conducts branch visits to complete required audits, observations, and inspections. Participates in branch huddles to review operations procedures and opportunities. Performs risk management activities including the review, research, follow-up and coaching on operational and service reporting for assigned branches. Escalate issues to appropriate level immediately upon identification. Adheres to all...

This position drives operational excellence and superior customer service by leading a diverse team.  Oversee performance, develop and implement strategies, and foster a customer-focused culture. The role will include coaching, managing complex issues, and enhancing processes to ensure high-quality outcomes. Minimum Qualifications: Bachelor's degree or equivalent work experience. At least 5 years experience in related field. Experience managing a team. Primary Job Functions: Recruit, train, and mentor a diverse team of associates. Monitor team performance through key metrics. Identify trends, address performance issues, and implement strategies to enhance productivity and service quality. Identify and implement process enhancements to streamline operations and improve service delivery. Foster a culture of continuous improvement and innovation within the team. Address complex customer and associate issues with a focus on delivering effective...

Job Description: Title:   Account   Associate   –   Employee Benefits   Work Mode:   Remote/ Eastern and Central Time Zones Only   | Location/Supporting:   Longwood, FL   | Experience:   Level-Funded and Self-Funded Plans     Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :   This position handles Account Associate activities for the IOA...

The Mid-Market Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible to respond to the day-to-day client inquiries and any needed client analytics. The Account Manager will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. The Account Manager performs these essential functions of the position while meeting RSC quality and service standards. The Account Manager has a smaller book of business with less complex clients and assists the Team Leader and Account Executive(s) on their clients. The Account Manager is responsible for revenue growth – client expansion – on their personal book of business. The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations that impact these plans....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Premium Staff Accountant   to join our growing team in   Tampa, FL !         The Premium Staff Accountant role is responsible for supporting the Team Leader/Senior in execution of all transactions related to Premium Accounting within NP East. The role will be responsible for managing and reconciling insurance premium transactions to ensure accurate financial reporting and smooth cash flow. This role serves as the link between policy administration, billing, and finance teams. The role will be required to research inquiries and meet processing deadlines with accuracy and timeliness.     How You Will Contribute:     Record and reconcile premiums payments, broker commission, state taxes, and credit refunds Apply payments accurately to customer or...

Job Description: Title:   Account   Associate   –   Employee Benefits   Work Mode: Hybrid 1-day in-office/ Open to Remote for Florida Residents | Location/Supporting:   Tampa, FL   | Experience:   Level-Funded and Self-Funded Plans     Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :   This position handles Account Associate activities for...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Technical Assistant   to join our growing team in   Boca Raton, FL!     While this role is based on the East Coast, availability is required during 11:30 AM–8:00 PM PST (2:30-11 am EST) to align with business operations. The Technical Assistant will work closely with the Team Leader and Producers to service new and existing accounts to achieve Agency sales goals and service standards. How You Will Contribute:     Develop a full working knowledge of procedures. Handle client requests for information, endorsements, cancellations and other services as required. Full responsibility for all LRP service accounts Be proficient in available carrier rating systems where provided for Agency use. Develop a good working knowledge of company underwriting...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Direct Bill Analyst   to join our growing team in   Daytona Beach, FL!       The Direct Bill Analyst supports the execution of transaction processing for the Direct Bill Team for the Retail COE. The role will support the Direct Bill Team Leader in processing all billing and transactions, meeting processing deadlines.     How You Will Contribute:     Collect, transact, reconcile and record insurance carrier commissions statements and payments. Analyze, identify and record unearned commissions. Review, research and resolve commissions not transacted and sitting in open activities. Leverage software automation for process efficiencies. Analyze and identify trends to become subject matter expert within scope of assigned carrier partner....

The Account Service Representative III (ASR III) is responsible for processing new business and cancellations from accounts on multiple system platforms. Provide written correspondence to internal/external customers. Monitor accounts for outstanding balances. Meet the demands of a production environment in both the input of information and service standards including quality, quantity, and aged balance tracking. Primary Job Functions:   Review and Analyze Error Reports: Thoroughly assess error reports to identify discrepancies or issues requiring action. Ensure certificates, business records, and insured eligibility align with established underwriting guidelines, confirming completeness and accuracy. Effective Communication: Engage proactively with agents, accounts, and customers to resolve issues via phone or written correspondence. Maintain professionalism in all communications while driving timely resolutions. Audit Remittance Reports: Conduct thorough audits...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Specialty   is seeking   Collections Analyst   to join our growing team in   St. Petersburg, Florida!     The Collections Analyst   is responsible for   supporting the Team Leader/Senior in execution of all transactions related to Premium Accounting within GMI. The lead role will   be responsible for   managing and reconciling insurance premium transactions to ensure   accurate   financial reporting and smooth cash flow. The role manages the end-to-end accounts receivable and   collections   process, ensuring   timely   premium payments,   accurate   cash application, and exceptional service to internal and external stakeholders. This role serves as the link between policy administration, billing, and other finance teams. The role will be   required   to research inquiries...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an experienced Talent Acquisition Partner to join our growing team! In the Remote role, the Talent Acquisition Partner is responsible for screening, sourcing, attracting, recruiting, and interviewing individuals to determine and recommend placement of ideal candidates by using creative sourcing methods (internal and external) for an assigned area/region. This position will also assess the staffing needs and provide ongoing strategy to find future teammates for Brown & Brown. How you Will Contribute: Serves as an expert for recruiting candidates within an assigned area/region by maintaining awareness of market salaries and benefits of local competitors and identifying staffing trends.  Partners with hiring team leader to determine staffing needs and ensure understanding of the requirements...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Senior Internal Auditor will play a crucial role in assessing and improving the effectiveness of our internal controls, risk management, and governance processes. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with stakeholders at all levels. How You Will Contribute Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews Manage the day to day operations of the field work and track the teams’ progression to the completion of review Prepare and review the Draft Report and Final Report before issuance to relevant parties Assist with recruiting and training of Internal Audit Team Members Track and Foster the growth of individual team members Recruit applicants, process resumes, and...

The Mid-Market Account Manager is responsible for managing an assigned book of business while developing long term relationships with clients. This position will also be responsible to respond to the day-to-day client inquiries and any needed client analytics. The Account Manager will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. The Account Manager performs these essential functions of the position while meeting RSC quality and service standards. The Account Manager has a smaller book of business with less complex clients and assists the Team Leader and Account Executive(s) on their clients. The Account Manager is responsible for revenue growth – client expansion – on their personal book of business. The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations that impact these plans....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Audit Manager to join our team in Orlando, FL! The Financial Audit Manager is responsible for the medium of information, recommendation, and observation of best practices; to recruit and enhance quality teammates to the various disciplines and fields of Brown and Brown. How You Will Contribute:   Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews, including second level review of certain non-SOX areas in audit binders as assigned by Regional Director Manage the day-to-day operations of the Field Work and track the team’s progression to the completion of review Execute audit plans and act resourcefully to ensure work is completed timely and accurately Develop an understanding of the business,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Marketing Team Leader to join our growing team in Jacksonville, FL . Brown & Brown Jacksonville is seeking an experienced Marketing Team Leader to join our growing insurance brokerage. This individual will direct and monitor new business and renewal account placement and related activities for middle market to large Property & Casualty accounts and will oversee the Marketing Analyst team responsible for account placements How You Will Contribute Involvement in new business marketing success to achieve agency sales and retention goals. Provide training, development, direction, support and guidance to Marketing team members and producers. Review marketing results continuously and measure progress in achieving Agency/Carrier objectives. Oversight of profitability and growth metrics...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Team Lead II is responsible for managing highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews. Job Description *** Looking for a hands-on Material Damage claims leader who can manage a team, coach performance, and handles extended file handling and serious injury for FL and GA—while delivering strong customer outcomes.*** Key Responsibilities • Summarizes documents and enters into claim system...

Department: Commercial Lines, Construction and Condo Location: Miami, FL (Hybrid) About Acrisure:    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing   cutting-edge   technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost   $5 billion   and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.   Job Summary: Acrisure is seeking a Senior Account Manager to join our growing Florida team. The Senior Account Manager is the primary...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will support the city of Tampa and Hillsborough County. Financial advisor experience preferred. The ideal candidate will have the following: Strong presentation and communication skills for effective seminar delivery. Excellent relationship-building abilities to foster connections with clients and stakeholders. Leadership skills to guide and support a team of specialists. Problem-solving skills to address customer inquiries and improve processes. Knowledge of...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Commercial Lines Producer to join our growing team in   St. Petersburg, FL !     The Commercial Lines Producer position generates new business production through the sale of Property & Casualty insurance products and maintains an existing book of business.     How You Will Contribute:     Identify, develop, and maintain relationships with insurance prospects and existing clients, generating a profitable book of business. Maintain a strong, active pipeline by proactively identifying new business and cross-selling opportunities. Work with Commercial Lines Sales Leader and the Commercial Lines Service team to develop, implement, and achieve sales objectives and marketing strategies, including individual prospect sales plans....