33 technical support associate jobs found

UFG is looking for an experienced P&C capital modeling professional charged with advancing our capital modeling, solvency assessment and stress testing framework.  As a member of the risk office, this position collaborates closely across all functions including underwriting, actuarial, finance, catastrophe modeling, and investment management. This position is a hands-on actuarial and financial modeling role with highly influential access to primary decision makers regarding capital management, reinsurance programs, and other corporate development activities requiring risk assessment and capital deployment.  This is a challenging role requiring strong technical ability, financial business acumen and excellent communication skills.  The Director - Corporate Risk Analysis will be involved in key strategic initiatives to assist in evaluating optimal outcomes of varied growth opportunities and capital management. Essential Duties and Responsibilities:...

UFG is looking for an Underwriting Associate to join our Great Lakes Region.  In this role you will assist with underwriting insurance risks in accordance with the business plan and delegated authority to meet business objectives, ensuring compliance with internal and external regulations and guidelines. This role is responsible for providing technical underwriting and administrative support to the underwriting staff to ensure timely and streamlined processes to best serve agents and insureds. This role works to gather information, prepare file documentation, collaborate with internal partners, and assist underwriters with agent interactions. Responsibilities: Analyze underwriting information to triage, prepare and respond to quotes, renewals and policy endorsements or inquiries as granted within assigned underwriting authority. Apply underwriting guidelines as published and ensure compliance with all company filings, rules, and regulations. Underwrite and process all...

Job Description: We are looking to add an Office Administrator to join our Office Services team in Cedar Rapids, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Greet visitors, answer incoming phone calls, and deliver best-in-class service to clients and employees. Partner with office leaders to coordinate department and office meetings, and company events. Code invoices and prepare check requests for Accounts Payable in a timely manner. Maintain office credit card (BMO) including tracking and coding of receipts. Play a key role in running events, both external for clients and visitors and internal for the team as well as running internal campaigns. Purchase office supplies, kitchen supplies, stock refrigerators, snack cabinet. Clean and maintain office equipment. Serve as the first point of contact for...

Job Description: We are looking to add a Client Service Specialist to join our Property Casualty team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Gather quotes from online platforms Assess quotes and binders on accounts for accuracy and prepare proposal documents for clients Qualifications:...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is an individual contributor position, managing a book of small commercial business with independent agencies.  Territory: The selected hire will support a selected group of national firms, with locations spread throughout much of the country though a higher concentration in the western half. Location: This is a Remote/Work-From-Home (WFH) position; can be based anywhere within the Pacific, Mountain, or Central Time Zones and must be able to...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Underwriting Middle Market - Commercial Lines (Agribusiness) can work in a hybrid environment in the Des Moines IA office or remotely if outside that area. Agribusiness, farm and/or middle market commercial lines underwriting experience is needed for this position. #LI-TH1 Job Description Summary Success on our team requires a blend of customer service skill and analytical prowess. There’s no shying away from challenges here. Each account...

Job Description: We are looking to add a Subrogation Specialist to join our Creative Risk Solutions team in West Des Moines, IA . In this role, you’ll dig into the details, uncover liability, and drive meaningful financial impact for our clients—all while growing your career with a forward‑thinking claims team. Creative Risk Solutions, a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Identify subrogation and salvage opportunities on automobile, work comp, and general liability claims. Coordinate subrogation efforts against at-fault parties and their insurance carriers. Submit arbitration applications for collections and respond to arbitrations defending...

Job Description: We are looking to add a Subrogation Specialist to join our Creative Risk Solutions team in West Des Moines, IA . In this role, you’ll dig into the details, uncover liability, and drive meaningful financial impact for our clients—all while growing your career with a forward‑thinking claims team. Creative Risk Solutions, a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Identify subrogation and salvage opportunities on automobile, work comp, and general liability claims. Coordinate subrogation efforts against at-fault parties and their insurance carriers. Submit arbitration applications for collections and respond to arbitrations defending...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Success on our team requires a blend of customer service skill and analytical prowess. Each account we work on is interesting and challenging. Satisfaction comes from finding solutions that provide the best coverage and give our partner agents a way to differentiate themselves from the competition. If you are adaptable, responsive, love customers and really want to make a difference, we want to hear from you! As a Sr. Underwriter you...

Posting Title: Business Analyst II Location: West Des Moines, Iowa (Mostly Off-Site) Employment Type: Temporary About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. At EquiTrust, we believe our strength comes from our people. We are committed to fostering a workplace where diverse perspectives are valued, inclusion is intentional, and every employee has the opportunity to grow and thrive. How...

Job Description: We are looking to add a Placement Specialist to join our Property Casualty team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Independently perform the daily tasks required to efficiently manage prospects which includes placement of insurance for assigned Prospects. Schedule Opportunity Calls, Dictate Notes and Post. Create Service Team document in preferred format and place in ImageRight.  Develop applications from raw data, such as current policies or specifications and information available on the internet. Prepare Broker of Record letters, NCCI requests, Loss Run request letters. Provide Placement Consultants required list of information, after comparing it to the information provided by the sales team. Set up new prospects in the agency management system (AMS) and other...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a fully remote position. Must be able to work CST hours. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. Job Description Summary Success on our team requires a blend of customer service skill and analytical prowess. Each account we work on is interesting and challenging. Satisfaction comes from finding solutions that provide the best coverage and give our...

Job Description: We are looking to add a Client Service Specialist to join our Select team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Review, process, and deliver policy audits to clients. Update agency management system and third-party platforms related to new and existing clients. Qualifications: Education: High school diploma; college degree preferred. Experience: Minimum 0-1 year of administrative,...

UFG is currently seeking an IT Support Specialist who will be responsible for providing frontline technical support to internal users across the organization. This role focuses on the installation, configuration, and maintenance of hardware, software, operating systems, and mobile devices, ensuring a stable and productive end-user environment. Support is delivered via phone, remote tools, email, and in person. You’ll troubleshoot technical issues, resolve service requests, and escalate complex issues to senior members of the IT Support team or the Support Engineering team. The ideal candidate is detail-oriented, solutions-driven, and committed to delivering outstanding service in a fast-paced environment. Essential Duties and Responsibilities:   Provide hands-on and remote technical support for desktop hardware, laptops, peripherals, operating systems (Windows/macOS), and mobile devices (iOS). Install, configure, and maintain applications, software, system...

UFG's Construction Business Unit is expanding and we are looking for an AVP-Construction Underwriting  to join the team!  In this role you will be responsible for driving the underwriting strategy for the Construction Business Unit through referral support and consultation, training, and development of strategies for applicable Regions. This role operates under the leadership and guidance of the Construction Business Unit Leader and in collaboration with Line of Business Leaders, Middle Market AVPs and Regional underwriting teams. This role may also direct a team of technical experts in support of Construction strategy execution.  Responsibilities: Review referrals based on technical complexity, market segmentation strategy, market appetite and collaborating with business leaders in analytics, product development, risk management, claims groups and region leadership to ensure alignment. Responsible for adhering to the overall BU strategic direction. Provide guidance...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling Colorado claims is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling Colorado claims is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage...

Job Description: We are looking to add a Sr. Salesforce Administrator to join our Information Technology team in West Des Moines, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Basic Function:                                                                                The purpose of this position is to take the lead in configuring, optimizing, and managing the Salesforce platform to deliver advanced functionality, drive business innovation, and enhance user experience for our employees and customers. The Sr. Salesforce Administrator will possess expert knowledge of business processes and Salesforce capabilities and is a hands-on “Admineloper” responsible for developing strategic solutions that align with organizational goals. Essential Responsibilities: Lead the design, development, and deployment of advanced Salesforce configuration...

Job Description: Innovative Captive Strategies is looking to add a Salesforce Administrator to join our team in Waukee, IA . This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. Essential Responsibilities: ·   Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules. ·   Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings. ·   Troubleshoot and resolve user issues and provide timely support ·   Monitor End user Adoption and propose ideas to further drive adoption. Qualifications: ·   Education : Bachelor’s...

Job Description: Innovative Captive Strategies is looking to add a Salesforce Administrator to join our team in Waukee, IA . This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. Essential Responsibilities: ·   Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules. ·   Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings. ·   Troubleshoot and resolve user issues and provide timely support ·   Monitor End user Adoption and propose ideas to further drive adoption. Qualifications: ·   Education : Bachelor’s...