09/11/2026
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Case Builder who has a focus in handling and building Employee Navigator accoutns. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Troubleshoot platform-related issues, including: Employee enrollment questions Benefit corrections and updates User access and navigation support System configuration questions Data review and cleanup requests Escalate technical or carrier-related issues to the appropriate internal teams when necessary Maintain accurate documentation of support activity and case updates Support the NEP Build Team during periods of increased implementation or...
Hilb Group
Remote
Full Time
