03/27/2026
Job Responsibilities and Requirements *This is a part-time position* The Customer Care Representative handles inbound call volume from our customers and business partners to assist with claim status and claim process, explanation of their policy/contract, and service inquiries. Representatives work closely with our callers to address questions and provide policy-related information through building a professional rapport to address all levels of a customer’s inquiry. Duties and Responsibilities: Answers inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants. Communicates complex information in terms callers will understand. Resolves a wide variety of questions and inquiries for our customers. Assumes ownership and timeliness in supporting our customers and business partners on claim status, report requests, or policy/contract information. Performs multiple tasks and navigates through multiple systems...
Reliance Matrix
USA
Part Time
