2 claims customer service representative jobs found

Serve as first contact for claims, handling phone, online, and mail submissions, meeting call KPIs, collaborating in team huddles, learning Sentry units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

This position supports the Claims department by assisting with various aspects of the Customer Service Representative (CSR) process including ordering police reports, processing expense bills, completing social media searches and other various duties as assigned. Throughout the school year, this position is part-time 8 to 24 hours per week based on class schedule and our company’s business hours, which are Monday through Friday, 8 a.m. to 4:30 p.m. During the summer and breaks, the position can be 40 hours per week. RESPONSIBILITIES:   Assist the Claims Division in ordering police reports. Process expense payments Assist the CSR Team with indexing checks Upload CDs Complete Social Media Searches Other duties/projects as assigned QUALIFICATIONS   ESSENTIAL:   Pursuing Associate’s or Bachelor’s degree High degree of accuracy and attention to detail Excellent organizational skills to handle and prioritize multiple responsibilities Proficient with...