3 client relationship leader jobs found

Location(s) Fresno, California, Glendale, California Details About Kemper   Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day.  We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.    Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.   We employ over 7,400 associates within our family of companies and are growing! At Kemper, we foster a culture of ownership and accountability where high performance and strong contributions are recognized, valued and rewarded. Add to that our growing auto, home,...

About the role This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to an Team Manager, Underwriting Support.  The Senior UW Asst is an individual contributor within the Underwriting Support Unit of the unit’s field operations.  This role assists the underwriters by screening risk offerings and with pre and post-binding processes. The role also performs services including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision. Key responsibilities: In addition to the traditional UA duties (see description below), this role will: Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region Review new submissions against prescribed criteria to determine if risk qualifies for LOB risk appetite.  Triages submission for missing information and follows up...

WHAT WE’RE LOOKING FOR This Claims Services Representative requires an individual who has strong interpersonal and organizational skills, the ability to communicate effectively with a variety of personalities, multitask, problem solve and a willingness to adjust from a daily routine when necessary. The individual in this position will have a proactive, forward-thinking approach and a client service mindset. The primary responsibility of the Claims Services Representative is to provide first in class hospitality to internal and external clients, vendors and team members.  A GLIMPSE INTO YOUR DAY Pulls and copies claims for quality assurance technician. Handles and resolves first level network, PC and equipment issues. Coordinates the internal scanning and retention of paper claims and other miscellaneous documents such as provider contracts, check work and appeals. Processes claims based on medical necessity decisions from KP. Uses scripts to pay/adjust large...