2 customer service team lead jobs found

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Hourly Casualty Adjuster PRIMARY PURPOSE :  To manage claim caseload of basic to highly complex claims within granted authority level including related financial implications, along with financial implications and to mentor Account Representatives and Account Specialists. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Utilizes special account instructions to obtain individual customer information and adhere to instructions; identifies, initiates, and coordinates...

Job Description: Job Summary The Part‑Time Customer Service Representative I is responsible for delivering a high‑quality customer experience through timely, accurate, and professional support. Serving as a first point of contact, this role responds to customer inquiries, resolves routine issues, and coordinates with internal teams to ensure questions are addressed efficiently and appropriately. Customer Service Representatives play a critical role in building customer trust and loyalty by providing clear communication, demonstrating a basic understanding of CSI applications and services, and maintaining accuracy while managing multiple requests through a work queue. This position is well‑suited for individuals who enjoy problem‑solving, supporting customers, and working in a fast‑paced service environment. Schedule & Work Arrangement Part‑time position in Amarillo, Texas office requiring approximately 24 hours per week Four scheduled workdays per...