1 senior director jobs found

The Customer Service Representative is responsible for providing outstanding customer support by ensuring quick and precise communication, making required plan adjustments, and collaborating with other team members and departments to resolve customer, store representative, and fulfillment team inquiries and issues. Key duties include answering phone calls, delivering customer service, and promoting products and services.  Minimum Qualifications: High School Diploma or equivalent required 2 plus years customer service experience required Experience in a call center environment preferred Bi-Lingual in Spanish a plus Primary Job Functions: Interacts through telephone communication to provide needed support, quickly identifying customer’s needs while showing empathy for the customer’s situation. Communicates clearly, through email and direct conversations with the customer, and conveys needed information in a way the customer can understand Resolves issues...