07/06/2026
Overview
The Collections Representative II is responsible for analyzing policy detail and data to determine the best course of action for unpaid aged balances. Timely resolution of the aged balances is accomplished through obtainment of payment, revision, write off, or referral to external collection agencies . This position supports preservation of AmTrust’s Vision , Missions, and Values by providing excellent levels of customer service and sound receivable solutions to all internal and external customers.
Responsibilities
Collaborate with team members regarding process improvement and best practices Research prior account history to identify prior patterns and potential hurdles in the collection process Initiate communication via email and phone to past and present customers to provide information on outstanding money owed and various payment options to resolve...
AmTrust Financial
Cleveland, OH
Full Time
