6 client service manager jobs found in Boston, MA

Are you passionate about building relationships, solving problems, and making a difference in the world of travel and risk management? Do you thrive in a dynamic, global environment where every day brings new challenges and opportunities? If so, we invite you to explore an exciting opportunity as a Client Relations Associate with our team—a company that safeguards travelers and helps organizations manage risks with confidence. This role is ideal for someone who enjoys working collaboratively, values precision and organization, and is motivated by the chance to grow professionally through hands-on involvement in account maintenance, service delivery, and cross-functional coordination. Beyond managing renewals and administrative tasks, the role encourages creativity, strategic thinking, and the freedom to tailor solutions and training that align with each client’s unique environment. The Client Success Team is empowered to voice ideas, contribute to innovation, and become...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Employee Benefits Senior Account Manager Position Purpose The Senior Account Manager is primarily responsible for fostering and maintaining long-term relationships with key clients. This role will serve as the primary point of contact for escalated service issues, ensuring client satisfaction and loyalty. The Executive Senior Account Manager will also collaborate closely with various internal teams and insurance carriers to effectively meet client needs and drive business growth. Responsibilities Essential Functions: Client Relationship Management: Serve as the primary point of contact for client inquiries and escalated service issues. Foster strong relationships with clients and their employees. Proactively identify and address client needs to ensure satisfaction and loyalty. Develop mutually respectful relationships with the carriers that will allow you to engage in...

Overview The Underwriter I administers the underwriting and servicing of new and renewal accounts for agents and producers assigned within the Specialty Verticals in compliance with company underwriting, authority, and pricing standards. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Write and retain a profitable book of business through solid risk analysis, pricing and servicing.  Maintains compliance with state filings and adheres to corporate underwriting and pricing guidelines.  Operate within written authority grant and make referrals to Vertical Management as required. Collaborates closely with vertical team.  Keep peers and Vertical Management informed of all issues and activity. In collaboration with Vertical Management, develop and implement the vertical business plan and share accountability with team in meeting...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Line(s) (CL) Account Manager are primarily responsible for supporting, processing and servicing CL insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals. Most work will be in support of their CL book of small business and/or Producers in middle market operations. Duties of a CL Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Working with Customers in their book of business and other support team members to service and maintain clients Understanding and following the Cross Basic Procedure Manual. Understanding and following the Commercial Lines Workflow Manual. Only using approved Action Codes in AMS 360 / EPIC. Processing documents that involve insurance policy procurement,...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Account Manager Account Managers are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.  Duties of an Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Personal Lines Workflow Manual. Only using approved Action Codes in AMS 360. Following up and completing open suspense’s daily.   Servicing and selling personal insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service center, and claims...

About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Benefit Technology Implementation Analyst . Summary of Responsibilities :...