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Boston, MA customer service

291 customer service jobs found in Boston, MA

Arbella Insurance
11/19/2025  
BIA Customer Service Agent - Personal Lines - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent in our Norwood, Massachusetts location.  The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training for the first 90 days, this position can be hybrid work at home , with a few days in office and a couple of days at home...
Arbella Insurance Norwood, MA, USA Full Time
Arbella Insurance
10/29/2025  
BIA Customer Service Agent - Personal Lines - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent in one of our Massachusetts locations.  We have flexibility to add to staff in one of the following MA towns: Abington, Fall River, Methuen, Norwood or Taunton .  The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training...
Arbella Insurance Norwood, MA, USA Full Time
Tokio Marine HCC
10/19/2025  
Customer Service Representative
As the nation’s original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip policy. Additionally, Providence Business News named InsureMyTrip a  2023 Top Workplace  Winner!  InsureMyTrip is looking for a Travel Insurance Agent in the Customer Care Department. As the primary contact, the Travel Insurance Agent helps customers by educating and navigating them through the many travel insurance plans offered by IMT. $21/Hour starting pay Casual dress environment Eleven company-paid holidays plus 20 PTO days 401(k) Retirement Plan with 6% company match Available health, dental, and vision insurance plans The Adventure Ahead: Provides sales and service to customers calling in (No cold calling) Determines the customer’s needs and recommends the appropriate plans available by asking questions and conversing with customers Processes...
Tokio Marine HCC Warwick, RI, USA Full Time
QBE
03/02/2026  
AVP, Underwriting - Construction
Primary Details Time Type: Full time Worker Type: Employee The Opportunity The purpose of this role is to provide strategic direction for our construction business unit, ensuring growth and profitability. This role will focus on the application of complex, loss sensitive and guaranteed cost program structures and tailored risk-management solutions for our contracting customers. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, and staying informed about industry standards and new product introductions. •        Location: Boston, MA - Atlanta, GA - Chicago, IL - Plano, TX •        Work Arrangement: hybrid working expectations •         The starting salary for this role is between $144,000.00 and $270,000.00 Your new role Achieve underwriting results and growth following plan/budget. Deliver timely decisions and problem-solving...
QBE Boston, MA, USA Full Time
Unum Group
02/28/2026  
Territory Sales Trainer - New England
Job Posting End Date: March 06 For more than 75 years, Colonial Life & Accident Insurance Company has had one mission: to help America’s workers preserve and protect the vitally important things they work so hard to build. Headquartered in Columbia, South Carolina, we offer a wide range of financial protection options, helping more than 3.7 million people in over 86,000 companies. In addition to our personal benefits counseling expertise, we’re a pioneer of payroll deduction and innovator of enrollment technology. Our end-to-end capabilities and commitment to going above and beyond enable us to provide unmatched customer service. With more than 10,000 sales representatives and more than 1,000 home office professionals, we’re here to help during life's most challenging times. General Summary: General Summary This position is responsible for providing training and development support to new 1099 sales managers and reps across their specified territory. This includes...
Unum Group Boston, MA, USA Full Time
Travelers
02/25/2026  
Sr. Counsel, Claim
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Boston, MA, USA Full Time
Allstate
02/01/2026  
Field Auto Damage Adjuster
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join Our Team as a Field Auto Adjuster – Where Every Day Brings a New Challenge! Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No...
Allstate Boston, MA, USA Full Time
Acrisure
01/11/2026  
Account Executive, Large Commercial Lines
Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Our Woburn, MA office is looking to enhance the team by adding a Commercial Insurance Account Manager. Our office specializes in providing insurance and bonding for contractors.  This position is in our Commercial Insurance Department and will be...
Acrisure Boston, MA, USA Full Time
Crum & Forster
01/09/2026  
Senior Underwriter - S&S Excess Umbrella Wholesale
Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+"(Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit...
Crum & Forster Boston, MA, USA Full Time
GEICO
12/07/2025  
Experienced Multi-Line Adjuster
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Multi-Line Property Damage Adjuster ​-In Massachusetts and surrounding area Salary: Starting pay rate varies based upon position and location. Ask your Recruiter for details! We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Property Damage Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a...
GEICO Boston, MA, USA Full Time
AIG
11/13/2025  
Underwriter II, Retail Property
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter II, Retail Property to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Retail Property Underwriting in Boston, MA AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Reporting to the Zonal Underwriting Manager or Underwriting Manager, this role analyzes and evaluates risk and accepts, rejects, or...
AIG Boston, MA, USA Full Time
Sedgwick
03/26/2025  
Field Case Manager
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...
Sedgwick Boston, MA, USA Full Time
Voya Financial
09/27/2025  
Client Relationship Associate, Wealth Management
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA, USA Full Time
Arbella Insurance
03/02/2026  
Personal Lines Operations Associate - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
03/02/2026  
Personal Lines Operations Associate - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
02/26/2026  
Customer Account Professional - Hybrid
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
02/19/2026  
Claim Service Specialist IV - Bodily Injury/Commercial Auto Team
Under minimal supervision, investigate and resolve first and third party material damage, WC, PIP and BI claims which may involve coverage, liability, damage and legal issues. • Effort may concentrate around large exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations. • Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. • Act as a mentor to new employees to facilitate the on-boarding process. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout. Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing. This may include visiting the accident location to examine, photograph and diagram physical facts and conduct neighborhood canvasses. Inputs and retrieves information using the automated...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
02/16/2026  
Commercial Lines Claim Manager
The Commercial Lines Claim Manager demonstrates the ability to strategically establish and achieve goals that support corporate and department business plans. Under general direction, lead Team Managers and front line staff to meet department objectives. Make decisions independent of Senior Management, but involves them when necessary including financial decisions within autonomy. This hands-on leader will create, support and maintain an environment that drives high levels of employee engagement, delivers a strong customer experience and optimal file outcomes. This position works under general direction of the Director Commercial Auto/General Liability/Workers of Claim. Business Strategy Fully accountable for the management of operational and business results of business unit Makes strategic decisions that have the potential for an impact on corporate results, loss and expense costs, employee engagement, operational expenses, revenue and/or profitability As a member of the...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
02/16/2026  
IT Business Analyst I - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
01/28/2026  
Financial Analyst Associate
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: •On-site gym and fitness classes and one-on-one personal training •On-site nurse, nutritional counseling, and mental health resources •Full-service cafeterias •Free shuttle service to Quincy Adams T Station •Tuition assistance programs •Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more •A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation •Robust training, mentorship, and professional/personal development programs •Colleagues who genuinely care about...
Arbella Insurance Quincy, MA, USA Full Time

 

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