7 jobs found in Cebu Philippines

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to apply scientific principles and data-driven analytics to improve the quality and performance of business units. This involves translating stakeholders' needs into analytically tractable problems, applying scientific methods and big data tools to resolve them, and communicating findings back to business owners. The role also includes taking ownership of technical project delivery and serving as a modelling and data science partner for assigned business areas to ensure scientific integrity in work products. Responsibilities: Develop and refine analytical use cases with internal business customers in alignment with Analytics leads and partners. Play an active role in projects of diverse scope, range, priority and urgency within the insurance domain. Translate between business and analytical problems. Interrogate and interpret data and models to formulate, evaluate and iterate...

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows. Responsibilities: Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS). Administering People related transactions and workflows. Perform outbound calls to employee/manager for tier 2 concerns or complex issues. Utilises available systems and tools to process transactions and workflows. Liaising with centres of excellence to provide answers for employees. Answering incoming calls/emails enquiries relating to people services. Ensuring that all calls/queries are answered in a prompt and professional manner. Deliver quality, timely and accurate resolution following the set SLA – Service Level Agreement. Adhere to established...

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes, and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, legal compliance and governance strategies. As a Member Support Analyst, you will be a part of a team of colleagues providing 24x7 (shifting) member support services to countries in Asia Pacific. This team handles member enquiries through emails, phone calls and chats (future). Nature of queries include employee benefits entitlement and claims.  You are required to have a good understanding of how the country and their respective benefits plan operates. Excellent customer service etiquette (written and spoken) is a critical skillset needed for success as you will often be required to review/handle the reply to...

The Role  Stakeholder Engagement & Governance Collaborate with stakeholders to review change requests and assess business needs. Initiate and facilitate process governance discussions to ensure alignment with organizational standards and best practices. Provide subject matter expertise on case management processes and system functionality. Testing & Continuous Improvement Providing oversight of testing activity for system enhancements and continuous improvement initiatives. Validate requirements, identify defects, and ensure that updates meet operational and quality standards. Recommend improvements that optimize workflows and advance user experience. Development Coordination Facilitate daily development calls to review current workload, prioritize activities, and ensure transparency across in progress work. Partner with technical teams to guide the development lifecycle and support timely delivery of enhancements. Work...

The Role  Strategic Partnership & Collaboration Act as the primary liaison between GCO, the WE DO Corp IT Platforms team, and the Automation and AI COEs, fostering a collaborative and transparent working relationship. Partner with cross‑functional stakeholders to understand business needs and build technology solutions that support operational goals. Technology Strategy & Roadmap Development Maintain current‑state assessments of GCO tools, systems, and processes, documenting strengths, gaps, and opportunities. Establish and maintain a comprehensive technology and automation roadmap that aligns with organizational priorities and future‑state vision. Process Optimization & Automation Identify opportunities to streamline workflows, reduce manual effort, and improve operational efficiency through automation and process redesign. Recommend and shape automation solutions that deliver measurable impact on efficiency and cost reduction....

The Role Strategic Partnership & Collaboration Act as the primary liaison between GCO, the WE DO Corp IT Platforms team, and the Automation and AI COEs, fostering a collaborative and transparent working relationship. Partner with cross‑functional stakeholders to understand business needs and build technology solutions that support operational goals. Technology Strategy & Roadmap Development Maintain current‑state assessments of GCO tools, systems, and processes, documenting strengths, gaps, and opportunities. Establish and maintain a comprehensive technology and automation roadmap that aligns with organizational priorities and future‑state vision. Process Optimization & Automation Identify opportunities to streamline workflows, reduce manual effort, and improve operational efficiency through automation and process redesign. Recommend and shape automation solutions that deliver measurable impact on efficiency and cost reduction....

The Role Stakeholder management • Maintain stakeholder relationship with high level of professionalism • Support the production needs and expectations of stakeholders to contribute to their business success • Prepares business reports on state of work, resourcing and utilization Production management • An effective and pro-active team leader that oversees the end-to-end process of creative production • Contribute to the quality and delivery assessment of creative offerings such as, but not limited to, graphic designs, layout, digital programming, video production, etc. • Develop, review and enhance delivery strategies, production processes and other methods of working • A multi-disciplinary production manager with emphasis on delivering team’s KPIs and performance objectives • Serve as escalation point for any risks to quality and delivery, and manage mitigation and business continuity -