13 customer service jobs found in Columbia, MO

Are you a seasoned claims professional with a passion for navigating complex cases? MEM Insurance is seeking a Senior Claims Representative to join our Claims team. In this pivotal role, you’ll manage high-exposure workers’ compensation claims, lead investigations into coverage and fraud, and collaborate across departments to drive strategic outcomes. You’ll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement—all while ensuring exceptional service and regulatory compliance.   At MEM Insurance, we don’t just protect our customers—we empower our employees. We foster a culture of integrity, collaboration, and innovation. Our team thrives on solving challenges together, supporting one another, and making a meaningful impact in the lives of our policyholders and injured workers.       Essential Duties and Responsibilities: Claims Handling & Administration Manage highly complex claims involving...

Role Overview As a Customer Care Representative, you will be the first point of contact for current clients. Customer Care Representatives support clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. Key Responsibilities Coordinate client requests Finalize transactions including payment, legal documents, and finance agreements Analyze problems and seek customer resolutions Multitask over multiple service platforms Effectively communicate underwriting decisions to clients Communicate industry trends to leadership Assist with system improvements Great interpersonal skills to benefit the team environment *All Customer Care Representatives must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. TMHCC pays for training and exam fees. When applying, please note if you...

Are you passionate about delivering exceptional service and making a meaningful impact every day? MEM Insurance is looking for a Customer Care Advocate I to join our customer‑focused, mission‑driven team. In this role, you will be the voice of empathy, clarity, and support for our policyholders and producers—helping them navigate their workers compensation needs with confidence and care.   As a Customer Care Advocate I, you will use your service mindset, growing insurance knowledge, and commitment to excellence to create positive experiences in every interaction. You’ll play a key role in ensuring policy administration is accurate, compliant, and efficient while contributing to a collaborative culture centered on problem‑solving, teamwork, and continuous improvement.   At MEM, we believe in caring for our customers—and equally for our employees. We create an environment where people feel supported, trusted, and encouraged to grow. Our hybrid‑friendly,...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Auto Damage Trainee – Columbia, MO Salary: $25.95 per hour / $52,275 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in Columbia, MO who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster- Columbia, MO Salary: $29.51 -$37.65 per hour/$59,000-$75,850 We are looking for talented Auto Damage Adjusters to join our team in Columbia, MO. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately...

A company built to serve you. It's your career, Shelter it! Total Loss Auto Adjuster   $23.27 - $28.84 / hour Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. This position is open to anyone living within Shelter's Operating Territory which includes: Arkansas Colorado Illinois Indiana Iowa Kansas Kentucky Louisiana Mississippi Missouri Nebraska Ohio Oklahoma Tennessee What You Will Be Doing: The Total Loss Auto Adjuster analyzes, evaluates, and settles insurance claims involving automobile material damage losses. Determines value of the physical damage claim and negotiates...

Role Overview As a Client Relations Agent you will build customer relationships for TMHCC. This position adds value to the client experience for new business acquisition and renewal business retention. Primary responsibilities include guiding new and existing customers through the surety bond application process, answering customer questions to ensure account accuracy, and closing sales for warm leads generated in-house through our website. Key Responsibilities Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements. Facilitate bond applications with Clients and answer questions as needed. Collaborate with other internal team members (including underwriters, account managers, and service representatives) to ensure seamless bond processing and customer satisfaction. *All Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded....

A company built to serve you. It's your career, Shelter it! Manager of Data Analytics $127,330 - $157,889 / year minimum starting pay Job Level: Manager Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Lead a team of analytics professionals and data-driven insights to support business decision-making. Manage analytics projects, collaborate with stakeholders, and deliver actionable recommendations. What We're Looking For: Bachelor's or Master's degree in data science, statistics, mathematics, computer science, or a related field is preferred....

A company built to serve you. It's your career, Shelter it! Data Governance Manager $113,687 – $140,972 / year minimum starting pay Job Level: Manager Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Establish and maintain an effective data governance framework and ensure the integrity, quality, and security of our data assets. Play a crucial role in enabling data-driven decision-making, promoting data stewardship, and ensuring compliance with data-related regulations and policies. What We're Looking For: Bachelor's or Master's degree in data management, information...

A company built to serve you. It's your career, Shelter it! Enterprise Data Engineer $79,518 - $96,250 / year Job Level: Individual Contributor Position Location: Columbia, Missouri (On-Site, Full-Time) What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture using Qlik Replicate, Compose, and Enterprise Engineer. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor’s or Master’s degree in computer science, information systems, or a related field. Proven experience (2+ years) as a Data Engineer, with expertise in Qlik Replicate, Compose, and Enterprise Engineer, combined with hands-on experience in Snowflake typically required. Proficiency in Qlik Replicate, Compose, and Enterprise Engineer for data integration, replication, and transformation. Strong understanding...

A company built to serve you. It's your career, Shelter it! Senior Enterprise Data Engineer $90,646 - $112,382 / year minimum starting pay Job Level: Individual Contributor Position Location: Columbia, Missouri (On-Site, Full-Time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture using Qlik Replicate, Compose, and DBTLabs. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor's or Master's degree in...

A company built to serve you. It's your career, Shelter it! Data Engineering & Operations Specialist $101,504 – 125,868 / year minimum starting pay Job Level: Individual Contributor Location: Columbia, Missouri (On-site, Full-Time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor's or Master's degree in computer science, information systems, or a...

A company built to serve you. It's your career, Shelter it! Product Manager – Enterprise Data $101,504 - $125,868 / year minimum starting pay Job Level: Supervisor Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for operational planning, creative problem-solving, and accountability for key metrics with the Enterprise Data organization. Lead and guide technical leads and managers with project experience relating to data analytics, data science & data engineering. Create ways to increase operational efficiencies, automating them where possible, to...