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Hartford, CT customer service

1449 customer service jobs found in Hartford, CT

Arbella Insurance
03/20/2026  
BIA Customer Service Agent (personal lines) - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently searching for Customer Service Agents to join us in our Avon, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies.  Identify...
Arbella Insurance Avon, CT, USA Full Time
Crum & Forster
02/18/2026  
Customer Service Representative
Crum & Forster Company Overview Travel Insured International , a Crum & Forster company, is hiring a Customer Service Representative.   Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction.   Because protecting travelers' journeys isn’t just our business—it’s our promise. Our promise to protect every traveler, every experience, every time. Travel Insured International travel protection meets our travelers in the moments that matter. We are here. Go be there.   Travel Insured International is hiring our next class of Customer Service...
Crum & Forster Glastonbury, CT, USA Full Time
Crum & Forster
01/30/2026  
NOL Customer Service Representative
Crum & Forster Company Overview Travel Insured International , a Crum & Forster company, is hiring for an NOL Customer Service Representative.   Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.   This is an entry to mid-level position designed to allow the appropriate candidate to grow and develop skills and expertise and transition to more complex responsibilities. Works under general supervision and reports to a supervisor. Achieve superior customer service and Notice of Loss Intake skills at the most...
Crum & Forster Glastonbury, CT, USA Full Time
Arbella Insurance
03/20/2026  
BIA Customer Service Agent (personal lines)
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location.  The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies....
Arbella Insurance Fairfield, CT, USA Full Time
Tokio Marine HCC
10/19/2025  
Customer Service Representative
As the nation’s original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip policy. Additionally, Providence Business News named InsureMyTrip a  2023 Top Workplace  Winner!  InsureMyTrip is looking for a Travel Insurance Agent in the Customer Care Department. As the primary contact, the Travel Insurance Agent helps customers by educating and navigating them through the many travel insurance plans offered by IMT. $21/Hour starting pay Casual dress environment Eleven company-paid holidays plus 20 PTO days 401(k) Retirement Plan with 6% company match Available health, dental, and vision insurance plans The Adventure Ahead: Provides sales and service to customers calling in (No cold calling) Determines the customer’s needs and recommends the appropriate plans available by asking questions and conversing with customers Processes...
Tokio Marine HCC Warwick, RI, USA Full Time
GEICO
03/09/2026  
GEICO Customer Service Representative
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Customer Service Representative – Melville, NY Salary: $21.88 per hour/ $44,075.00   annually This is an in-office position When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people...
GEICO Melville, NY, USA Full Time
Arbella Insurance
11/19/2025  
BIA Customer Service Agent - Personal Lines - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent in our Norwood, Massachusetts location.  The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training for the first 90 days, this position can be hybrid work at home , with a few days in office and a couple of days at home...
Arbella Insurance Norwood, MA, USA Full Time
Arbella Insurance
10/29/2025  
BIA Customer Service Agent - Personal Lines - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent in one of our Massachusetts locations.  We have flexibility to add to staff in one of the following MA towns: Abington, Fall River, Methuen, Norwood or Taunton .  The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training...
Arbella Insurance Norwood, MA, USA Full Time
Acrisure
03/08/2026  
Customer Service Associate
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The principal responsibilities of this position are to assist Brokers / Agents with product solutions and customer service issues, while maintaining client data files, supporting specific accounts with administrative, marketing and underwriting...
Acrisure Uniondale, NY, USA Full Time
Hilb Group
10/17/2025  
Commercial Lines Customer Service Representative
Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Commercial Lines Customer Service Representative to join our team. This position will report to our agency located in Woodcliff Lake, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-seat position. Responsibilities: Perform a varied array of functions including, but not limited to, issuing certificates of insurance, crafting proposals, facilitating electronic policy delivery for our customers, as well as other related customer account documents. Work closely with Account Manager and Marketing Manger. Contribute to various team meetings Participate in day-to-day communication with clients proactively...
Hilb Group Woodcliff Lake, NJ, USA Full Time
Freeway Insurance Services America
03/20/2026  
Bilingual Customer Service Representative
We are Growing and searching for you! Pay Range:  For a Bilingual Customer Service Representative is  $15.92-$16/ hourly.    What We Offer:   No cold calling involved Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. Our Company:   Confie and its family of companies...
Freeway Insurance Services America Passaic, NJ, USA Full Time
NJM Insurance
03/19/2026  
Customer Service (Licensed Account Representative)
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6 - time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience - 7 years in a row ! Our Contact Center team enjoy: Salary begins at $51,120.55 with the potential to earn more if you are licensed with experience (Salary is commensurate with experience and credentials) Company paid training and professional state licensure. Potential annual bonus incentive worth up to 7.5% of your first year’s base salary Hybrid work schedule once training is completed An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8% The Opportunity NJM is seeking talented, friendly customer service orientated...
NJM Insurance Trenton, NJ, USA Full Time
NYCM Insurance
03/04/2026  
Customer Service Supervisor (Hybrid)
Hybrid Role: Two days/week required in office. Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. Permanent schedule begins upon completion of training program. 40 hours per week  Market Range 8: $56,542 - $87,954 Available schedules: Monday - Friday 10:30 am - 7:00 pm  Sunday, Monday, Thursday, Friday 8:30 am - 7:00 pm Sunday - Thursday 10:00 am - 6:30 pm The Customer Service Supervisor will supervise and lead a team of customer service representatives and interviewers through mentoring and by example, embracing and exemplifying the NYCM culture. The Customer Service Supervisor will guide and assist team members with professional growth. Duties & Responsibilities: Supervise, support and mentor customer service representatives and interviewers through regular interactions through face to face, telephone, e-mail or IM. Review/approve bi-weekly time management submissions. Train and coach team members with direct...
NYCM Insurance Sherburne, NY, USA Full Time
CorVel
02/14/2026  
Customer Service Representative I - Workers' Compensation Call Center
The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams. This entry-level position is ideal for individuals looking to start a career in insurance, claims management, or customer service within a professional environment. You will assist claim adjusters by addressing inquiries, clarifying information, and ensuring accurate communication between all parties. Training will be provided to help you succeed and grow in this role. This role is available for remote or hybrid work arrangements.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer and return inbound and outbound phone calls promptly and professionally. Review claim history in the system and provide accurate information to callers. Collaborate with claim adjusters to clarify details and resolve inquiries. Document interactions and maintain accurate records...
CorVel Norristown, PA, USA Full Time
NJM Insurance
03/19/2026  
Customer Service (Licensed Account Representative)
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6 - time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience - 7 years in a row ! Our Contact Center team enjoy: Salary begins at $51,120.55 with the potential to earn more if you are licensed with experience (Salary is commensurate with experience and credentials) Company paid training and professional state licensure. Potential annual bonus incentive worth up to 7.5% of your first year’s base salary Hybrid work schedule once training is completed An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8% The Opportunity NJM is seeking talented, friendly customer service orientated...
NJM Insurance Hammonton, NJ, USA Full Time
MarshMcLennan
11/16/2025  
Personal Lines Customer Service Representative
Company: Marsh McLennan Agency Description: The Customer Service Representative assists in the production of new accounts and the retention of existing accounts. Provides prompt, efficient, high-quality service to designated accounts in support of agency and personal line activities. RESPONSIBILITES Remarketing: Responsible for gathering the information and risk management recommendations for the renewal of designated accounts. Remarket the account in comparative rater or company website. Provide information to account representative and account manager. Work with account manager to confirm rating, prepare spreadsheets and proposals Renewals: check in, confirm coverages, correct errors if necessary, notify representative or manager if coverages do not meet agency standards (coverage options, increases), account rounding opportunities or excessive premium increase. Bill renewal on system. Document system per agency standards Endorsements: Check in and bill...
MarshMcLennan West Chester, PA, USA Full Time
HomeServices Insurance
07/30/2025  
Customer Service Representative - Insurance
Purpose of Job To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%) Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%) Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI...
HomeServices Insurance Cherry Hill, NJ, USA Full Time
HomeServices Insurance
03/09/2026  
Insurance Customer Service Representative
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.   Job Duties and Responsibilities (Essential Job Functions) Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%) Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%)   Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related...
HomeServices Insurance Cherry Hill Township, NJ, USA Full Time
Voya Financial
05/19/2025  
Sr Customer Services Rep- Retirement
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY, USA Full Time
Voya Financial
03/19/2026  
Customer Contact Center Representative 5.5.2026 TEM
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Hartford, CT, USA Full Time

 

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