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Lansing, MI provider relations specialist

55 provider relations specialist jobs found in Lansing, MI

AF Group
09/29/2026  
Provider Relations Specialist
SUMMARY:  Provider Relations Specialist I Responsible for servicing internal and external customers who contact AF Group via the ACD phone line. Responsible for providing quality, consistent and accurate medical payment information to internal and external customers.  Provider Relations Specialist II Responsible for analyzing billings including outpatient hospital and multiple surgeries by utilizing our Medical Bill Review (MBR) software and reference library to determine appropriateness of codes and excessive charges. Responsible for making coding determinations according to state rules and regulations.  PRIMARY RESPONSIBILITIES:  PRIMARY RESPONSIBILITIES: Provider Relations Specialist I •    Utilizes ACD phone lines to manage incoming calls and inquiries. •    Provides high level of customer service for all internal or external customers thru telephonic, email and fax. •    Demonstrates dependable work ethic. •    Manages confidential client information with discretion and good...
AF Group Lansing, MI Full Time
AF Group
08/19/2026  
Provider Relations Specialist
SUMMARY:  Provider Relations Specialist I Responsible for servicing internal and external customers who contact AF Group via the ACD phone line. Responsible for providing quality, consistent and accurate medical payment information to internal and external customers.  Provider Relations Specialist II Responsible for analyzing billings including outpatient hospital and multiple surgeries by utilizing our Medical Bill Review (MBR) software and reference library to determine appropriateness of codes and excessive charges. Responsible for making coding determinations according to state rules and regulations.  PRIMARY RESPONSIBILITIES:  PRIMARY RESPONSIBILITIES: Provider Relations Specialist I •    Utilizes ACD phone lines to manage incoming calls and inquiries. •    Provides high level of customer service for all internal or external customers thru telephonic, email and fax. •    Demonstrates dependable work ethic. •    Manages confidential client information with discretion and good...
AF Group Lansing, MI Full Time
AF Group
08/12/2026  
Provider Relations Specialist
SUMMARY:  Provider Relations Specialist I Responsible for servicing internal and external customers who contact AF Group via the ACD phone line. Responsible for providing quality, consistent and accurate medical payment information to internal and external customers.  Provider Relations Specialist II Responsible for analyzing billings including outpatient hospital and multiple surgeries by utilizing our Medical Bill Review (MBR) software and reference library to determine appropriateness of codes and excessive charges. Responsible for making coding determinations according to state rules and regulations.  PRIMARY RESPONSIBILITIES:  PRIMARY RESPONSIBILITIES: Provider Relations Specialist I •    Utilizes ACD phone lines to manage incoming calls and inquiries. •    Provides high level of customer service for all internal or external customers thru telephonic, email and fax. •    Demonstrates dependable work ethic. •    Manages confidential client information with discretion and good...
AF Group Lansing, MI Full Time
AF Group
09/30/2026  
Renewal Specialist - Small Accounts
SUMMARY: Primarily responsible for assisting Business Development Consultants (BDCs) in growing and maintaining a profitable book of business and assists agents with inquiries related to underwriting rules, procedures and regulations. Manages renewal book in accordance with the needs of the region they are aligned with. Mentors CSRs with complex agency/insured questions and policy information. Reviews policy structures to determine if changes need to be made to stay in compliance with bureau rules and regulations.  Provides customer service to agencies and policyholders related to complex underwriting inquiries, policy, and audit information. Contacts include state rating bureaus, Business Development Consultants, Business Development Directors, Service Center Managers, Underwriting Technical Advisor, Service Center staff, Finance Department, Claims Department, agents and policyholders.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned....
AF Group Lansing, MI Full Time
AF Group
08/10/2026  
Medical Only Claims Spec I/II
SUMMARY:     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies. Trains and mentors other team members. Provides backup support to other...
AF Group Lansing, MI Full Time
AF Group
07/22/2026  
Medical Only Claims Spec I/II
SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies....
AF Group Lansing, MI Full Time
AF Group
06/09/2026  
Medical Only Claims Spec I/II
SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies....
AF Group Lansing, MI Full Time
Flagstar Bank
07/07/2026  
Senior Relationship Manager - Middle Market (Grand Rapids, MI)
Position Title Senior Relationship Manager - Middle Market (Grand Rapids, MI)   Location Grand Rapids, MI 49546   Job Summary Responsible for new business development and relationship management targeted to middle market companies with sales of 30 million dollars or greater within West Michigan, targeting Grand Rapids, MI area. Generate revenue by developing and maintaining relationships with identified companies/sponsors/developers/managers, generating deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.   Job Responsibilities: New Business Origination:  Developing and maintaining relationships...
Flagstar Bank Grand Rapids, MI Full Time
Flagstar Bank
09/11/2026  
Business Development Officer - Business Banking-2
Position Title Business Development Officer - Business Banking-2   Location Grand Rapids, MI 49508   Job Summary The Business Development Officer is a key revenue-generating role within Flagstar's Business Banking division, responsible for the acquisition of new client relationships within the $10M–$50M annual revenue segment. This role operates within a collaborative pod structure alongside a Relationship Manager (RM) and Business Banking Specialist (BBS), ensuring a seamless client experience from prospecting through onboarding and long-term servicing. The BDO serves as the front line of growth for the bank—identifying, qualifying, and converting new business opportunities while representing Flagstar's brand and capabilities in the marketplace.   Job Responsibilities: JOB RESPONSIBILITIES New Client Acquisition & Prospecting Proactively identify, source, and pursue new business banking relationships within the $10M–$50M revenue segment Develop and...
Flagstar Bank Grand Rapids, MI Full Time
Acrisure
09/26/2026  
Sr. Specialist, Sponsorships & Corporate Giving
Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.   In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Sr. Specialist, Sponsorships & Corporate Giving reports to the Manager, Sponsorships & Corporate Giving and is responsible for supporting the day-to-day administration, coordination, systems management, and operational execution of Acrisure's sponsorship, hospitality, partnership, and...
Acrisure Grand Rapids, MI Full Time
Acrisure
09/05/2026  
Associate Specialist - Regulatory Affairs
About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. To...
Acrisure Grand Rapids, MI Full Time
The Hanover Insurance Group
10/05/2026  
Senior Underwriting Sales Specialist, Middle Market
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market department is seeking a Senior Sales Underwriter to join our growing team for our Central/Western Michigan territory .   This is a Full-time, Exempt role.   This is a Hybrid position.     Position Overview/Summary: Responsible for identifying, soliciting, underwriting and selling new and renewal Middle Market accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make...
The Hanover Insurance Group Grand Rapids, MI
The Hanover Insurance Group
10/05/2026  
Senior Underwriting Sales Specialist, Middle Market
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market department is seeking a Senior Sales Underwriter to join our growing team for our Central/Western Michigan territory .   This is a Full-time, Exempt role.   This is a Hybrid position.     Position Overview/Summary: Responsible for identifying, soliciting, underwriting and selling new and renewal Middle Market accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make...
The Hanover Insurance Group Grand Rapids, MI
AAA - Auto Club Group (ACG)
10/05/2026  
Senior Attorney
Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: After in office training is completed, this position may be required to report to an office 1-2 times per month. Position Schedule Monday- Friday 9am-5pm Position Summary: Uses advanced specialized knowledge to handle complex to highly complex litigation of cases of unlimited exposure in which the insured or the Company is a defendant. Controls all aspects of litigation, including trial preparation, discovery, negotiation, presentation and appeals from District to Circuit Court.  Exercises discretion and judgment in performing all functions with minimal supervision. To support those duties, we are applying a monthly cap on new case assignments. Key Responsibilities: Case Analysis and Preparation Analyzes, files, reviews all allegations, and renders legal opinions to Claims personnel regarding evaluation and disposition of injury cases....
AAA - Auto Club Group (ACG) Grand Rapids, MI Full Time
Huntington
08/24/2026  
Business Lending Specialist Sr. - Grand Rapids, MI area
Description Covers the follow branches. Your office can be located at any of these locations. Grand Rapids East District: Caledonia, Grand Rapids – Eastcastle, Grand Rapids – Plainfield Ave, Grand Rapids – Waters Circle, Greenville – West Washington, Kentwood Lansing District: Okemos, West Saginaw Highway, Battle Creek - Riverside Summary: Business Lending Specialist Sr.  The ideal candidate will have a strong background in financial services, with a focus on business lending. This role involves evaluating loan applications, managing client relationships, and ensuring compliance with lending policies and regulations Duties and Responsibilities: Drives business development activity across a specific geography working with external referral sources as well as internal retail partners Develop and maintain strong relationships with business clients, providing exceptional customer service and support....
Huntington Grand Rapids, MI Full Time
USAA
09/23/2026  
Property Claims Adjuster Specialist - Field
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements...
USAA MI Full Time
AAA - Auto Club Group (ACG)
09/02/2026  
Senior Attorney
Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: This is primarily a remote position reporting to an office roughly once every 6 weeks, in addition to any required in-person court appearances. Position Schedule Monday- Friday 9am-5pm Position Summary: Uses advanced specialized knowledge to handle complex to highly complex litigation of cases of unlimited exposure in which the insured or the Company is a defendant. Controls all aspects of litigation, including trial preparation, discovery, negotiation, presentation and appeals from District to Circuit Court.  Exercises discretion and judgment in performing all functions with minimal supervision. To support those duties, we are applying a monthly cap on new case assignments. Key Responsibilities: Case Analysis and Preparation Analyzes, files, reviews all allegations, and renders legal opinions to Claims personnel regarding evaluation...
AAA - Auto Club Group (ACG) MI Full Time
AAA - Auto Club Group (ACG)
09/02/2026  
Senior Trial Attorney
Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: This is primarily a remote position reporting to an office roughly once every 6 weeks, in addition to any required in-person court appearances. Position Schedule Monday- Friday 9am-5pm Position Summary: Responsible for litigation of Circuit and Federal cases of unlimited exposure where there is a multiplicity of complicated legal and factual issues involving the more serious injuries, excess damages, and high exposure litigation of identified legal issues which the Company may pursue through the appeal process.  Key Responsibilities: Case Management and Preparation: Analyzes, files, reviews all allegations, and renders legal opinions to Claims personnel regarding evaluation and disposition of injury cases. Prepares responses to civil complaints, files and answers any appropriate motions when questions of law or liability are in dispute....
AAA - Auto Club Group (ACG) MI Full Time
Intact Insurance Specialty Solutions
08/25/2026  
Associate Operations Business Analyst - Surety (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Southfield, MI Full Time
Flagstar Bank
06/25/2026  
Senior Relationship Manager, Middle Market (Detroit, MI)
Position Title Senior Relationship Manager, Middle Market (Detroit, MI)   Location Troy, MI 48098   Job Summary Responsible for new business development and relationship management targeted to middle market companies with sales of 30 million dollars or greater, targeting Southeast Michigan / Metro Detroit area. Generate revenue by developing and maintaining relationships with identified companies/sponsors/developers/managers, generating deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.   Job Responsibilities: New Business Origination: Developing and maintaining relationships to generate direct...
Flagstar Bank Troy, MI Full Time

 

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