9 customer service representative jobs found in Remote, OR

The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and partners by responding to inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role contributes directly to customer satisfaction, retention, and the overall success of the Affinity Customer Service team. Collaboration, teamwork, and strong communication within the team are key to success.  Your Impact:   Respond to inbound calls, emails, and other inquiries from customers and carriers in a professional, courteous, and timely manner.  Place outbound calls as needed to follow up on customer inquiries, resolve outstanding issues, or provide updates.  Maintain accurate and complete customer service notes and documentation in the CRM system.  Process client requests, policy changes, and updates...

Pay Range: $45000 - $115000 / year ** Sign-On Bonus Opportunity of up to $4,000* Our Perks & Benefits: Unlimited/uncapped commission – based on individual sales performance, including policies sold and related production metrics. Total compensation will vary based on performance Lucrative incentive sales plans, bonuses and sales contests to recognize your success No cold calling – we provide a high volume of inbound leads and walk in traffic Comprehensive paid training and licensing, plus on-going mentorship and development Recognition-focused culture that celebrates your achievements Comprehensive benefits package including medical, dental, vision and life insurance Paid time off to recharge and maintain a healthy work-life balance Retirement Plan (401k) with company-matched contributions Fitness Reimbursement – up to $15/month for gym memberships Employee Assistance Program – confidential support for personal or...

Position Summary The Transactional Commercial Surety Underwriter is responsible for underwriting, pricing, and managing a portfolio of transactional surety business across a broad range of bond types nationwide. This role partners closely with agents and brokers to drive new business growth, maintain profitability, and deliver exceptional service standards in a fast-paced, high-volume environment. Key Responsibilities Underwriting & Risk Assessment Evaluate and underwrite transactional commercial surety submissions, including but not limited to motor vehicle dealer (MVD), license & permit, subdivision, court, contract-related transactional, mortgage broker, and specialty bonds. Analyze financial statements, credit reports, and supporting documentation to assess risk and determine appropriate terms, conditions, and pricing. Apply underwriting authority to approve, decline, or modify submissions in alignment with company guidelines and risk appetite....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Mass Tort & Environmental Specialty Operations Senior Manager leads the Specialty Operations Direct claims function, overseeing complex environmental and latent injury exposures. This role is responsible for strategic leadership, operational excellence, financial oversight, and team development to ensure high-quality claim outcomes, regulatory compliance, and alignment with business objectives. Key Responsibilities: Leadership & Team Management Lead, manage, and develop a high-performing team, including hiring,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Account Manager to join our growing team in Bend, OR The Account Manager’s primary responsibility is servicing existing accounts while generating additional revenue through cross-selling, accounting rounding, and new business. Account Managers provide high level consulting services for our customers’ personal insurance needs. Developing strong relationships with our customers and understanding their risk exposures, ensures our customers’ personal assets and their financial positions are protected. How You Will Contribute: Analyze customer’s lost exposures and determine coverage needs Annual revenue (commission) generation through cross-selling, account rounding, and new business Meet or exceed annual department retention goals Prepare proposals and meet with customers to...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Senior Account Manager will   demonstrate   the ability to handle   specialized and most complex   books of business   and   insurance service tasks. Will   demonstrate   leadership skills and serve as an expert resource and/or role model for less-experienced co-workers. Effective personal interactions are necessary to contribute positively to the team.   While...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: This Account Manager, Commercial Lines manages a book of insurance business, and provides professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues. They may work independently, as part of a team or with a Producer to provide client advocacy, client retention, write new client accounts or lines of coverage as needed....

The Claims Consultant serves as a trusted advocate for brokerage clients throughout the insurance claims lifecycle. Acting as the primary claims advisor, this role partners with clients, insurers, third‑party administrators (TPAs), and internal brokerage teams to deliver proactive claims management, improve outcomes, and ensure claims are handled fairly, efficiently, and in alignment with coverage terms and client objectives. Your Impact Act as the primary claims liaison for assigned clients across multiple lines of coverage (e.g., casualty, property, workers’ compensation, professional liability). Provide strategic guidance on claim reporting, claim development, settlement strategy, and resolution. Advocate for clients in complex, high‑severity, or disputed claims to achieve optimal outcomes. Ensure insurers, TPAs, and defense counsel adhere to best practices, service standards, and policy obligations. Analyze claim trends, loss drivers, and reserve adequacy; prepare...

The National Practice Account Manager will play a strategic and highly visible role within our national Veterinary Insurance Program. This individual is responsible for servicing large, private equity-backed veterinary practice groups that operate across the United States. This role is focused on servicing all lines of property and casualty coverage needed by multi-location veterinary practices such as workers' compensation, property, general liability, commercial auto, umbrella, etc., as well as leading renewal efforts to market these accounts. This individual will interface directly with clients on a consistent basis, as the go to contact for service needs and technical coverage questions. The National Practice Account Manager will serve as a trusted advisor to key contacts within the client organizations, delivering customized insurance and risk management solutions that align with the evolving needs of this growing segment. Your Impact: Lead renewal efforts for...