34 customer service jobs found in Rolling Meadows, IL

We’re thrilled that you are interested in joining us here at the Amynta Group! Collaborate with automotive dealerships and repair facilities to authorize mechanical repairs through the Company’s vehicle service contract and limited warranty products. Provide customer service on calls received from dealers, agents, and contract holders relating claim administration. Essential Duties and Responsibilities:     Handle a high volume of claim traffic from repair facilities for claim authorization Verify Service Contract coverage and validate repair being performed Verify part and labor charges as requested by the repair facility Negotiate fair claim prices with repair facilities Liaison with supplies and independent inspectors to determine damages and best price for repairs Enter concise notes into SCS system Review, compare and attach repair orders, sublet bills, rental, towing, roadside assistance, and inspection reports, reconciling to the authorized claim amount in the...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American's Bond Division has been underwriting surety bonds since 1926. We are known for expert underwriting, solid financial strength, market leadership, and creative solutions. Great American is one of the top surety companies in the United States. Bonds - Great...

Description Summary: The Account Manager 2 (AC 2) - Inventory Finance role builds strong relationships with dealers, distributors and/or manufacturers by providing outstanding customer service and support. As a more advanced role than the AC 1, the AC 2 will be assigned a larger number of accounts than the AC 1. The AC 2 analyzes dealer accounts and works closely with manufacturers and distributors to support growth, avoid delinquencies and ensure compliance to HNB-IF policies and requirements. AC 2 manages accounts that require more focus and coordination with the manufacturer and Inventory Finance (IF) Credit, Finance, and Sales teams. AC 2 provides ongoing maintenance to existing dealers and supports boarding activities for new dealers as required. The role serves as an excellent opportunity to build a career in either Portfolio Management, Credit, or Sales functions within the dynamic inventory finance industry....

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest  Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As an Account Executive, you are a leader in the industry and client niches, with a deep understanding of business risks and financial implications. You will take charge of service execution, build a client base, and utilize sales methodologies and resources to effectively manage and expand your clients. Our future colleague. We’d love to meet you if your professional track...

Job Description About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Associate Account Manager’s primary duties include the day-to-day processing of new business, renewal business, and policy changes. The AAMs are also held accountable for delivering excellent customer service through efficient workflow processes and collaboration with the team. This role...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Description Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Claims Specialists within the Central Region!   As a Workers Compensation Claims Specialist, the successful candidate will join a dedicated Claims Team, utilizing the latest technology to manage a caseload of routine to moderately complex claims. Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. The role involves interactions with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.   Training is a critical component of your success, and that success starts with...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Senior Account Manager serves as the primary business contact for the client and acts as the project manager by clearly communicating and collaboratively guiding the account team to execute customer specific initiatives that deliver unique value through the execution of client-specific business plans and service timelines. This includes developing programs and initiatives that support the client's overall portfolio.  The person in this position is expected to consistently provide...

The Underwriting Analyst is responsible for setting up new and renewal prospects for Stop Loss/Captive Underwriters, as well as performing all other necessary functions required to underwrite the prospect and/or renewal. Heavy involvement in the implementation of materials required for issuance and sold case processing. EDUCATION AND EXPERIENCE:  A bachelor’s degree in business, finance, insurance, mathematics, or a related field.  SKILLS/COMPETENCIES REQUIREMENTS: Knowledge of available employer Stop Loss products, including contract terms and RFP data interpretation Strong mathematical background Ability to handle large volume of work efficiently and correctly with limited errors Strong team attitude Works well independently and in a team environment Interpersonal skills Excellent written and verbal communication skills Strong skills in Microsoft Office, especially using Excel and Word, and other on-line computer systems Comfortable making...

The Claims Service Specialist will support the Claims Services Managers (CSM’s) to help ensure member claim service satisfaction and provide claims service management ensuring proper communication and follow through. ESSENTIAL EDUCATION AND EXPERIENCE: Bachelor’s Degree or equivalency in a related discipline and at least three (3) years of commercial P&C claim handling experience and claims customer service. Must have direct client service experience in commercial claims either through face-to-face or telephonic interactions. SKILLS/COMPETENCIES REQUIREMENTS: Strong customer service orientation. Organization, planning, and prioritization expertise with strong skills in multi-tasking and follow-up. Proficiency with Microsoft Office and ability to learn RMIS based claims systems. Works well independently and in a team environment. Excellent written and verbal communication skills. Comfortable in a client facing role. Strong analytical, problem solving,...

The territory for this position is the greater Chicagoland area, the selected candidate must be located in the same general area. Zenith is a team of Workers’ Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers’ Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. A Brief Overview Under general supervision and guidance within specific limits and authority on assignments of larger size and...

Support Program Management team in the review and evaluation of underwriting information, actuarial reports, and premium collections. Work with Program Management team in responding to member, broker, and service provider requests. Support member development activities by tracking activity in company CRM system and supporting production of proposals. EDUCATION AND EXPERIENCE: Bachelor’s Degree or equivalency in a related discipline and at least two (2) years of experience in the insurance industry. SKILLS/COMPETENCIES REQUIREMENTS: Collaboration – research assignments and validate actions Ability to work independently and communicate activities/outcome with team Responsive to assignments and communication on status Excellent written and verbal communication skills Comfortable making presentations to groups Organization; planning and prioritization skills Strong analytical skills; problem solving and judgment Intellectual curiosity to build an in-depth...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a...

**This is a remote position and requires an active P&C license** About us At VIU by HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help individuals evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. Our team is growing, and we are...

Description   Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a full-time Branch Resource Team member, you will engage in proactive sales and customer service activities, including teller transactions .  Colleagues in the Branch Resource Team will travel between their assigned branches and the work location may change daily. Colleagues in the Branch Resource Team must have access to reliable transportation to facilitate working in multiple branches You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit,...

At IAT Insurance Group (IAT), interns are valued members of our organization. Our internship program aims to provide meaningful, thought-provoking work to each candidate that joins the team. Our internship program matches qualified students with the opportunity to participate in real world situations, obtain industry knowledge, receive on-the-job training, and gain career enhancing technical skills that will foster professional growth. Furthermore, our internships are designed to provide each participant the opportunity to network with subject matter experts within the industry as you work to build your professional skills. At IAT, we believe that our diverse backgrounds, life experiences and perspectives help us make better decisions and ultimately be more successful. That's why we're making an active effort to not only recognize the importance of diversity and inclusion for our growth, but to also root a culture that encourages and embraces unique perspectives. We believe...

Description Summary: The Sr Doc Specialist will work with the Legal, Credit and Documentation teams, and will be the subject matter expert of The Uniform Commercial Code (UCC) which governs our security interest in the collateral financed.   The Sr Specialist will assist in ensuring that HNB-IF properly gives notices of security interest to the public, in order to make security interest enforceable. This position is responsible for the UCC search, file, and notification process for new customers, and the continuation, amendment and termination process for existing customers.  Duties & Responsibilities: File UCCs, review and analyze UCC searches, complete UCC Checklists, send PMSI notification letters and track delivery receipts to ensure PMSI notifications are completed in a timely and accurate manner.  Assist in the completion of internal audits to ensure accuracy and compliance relating to...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Casualty Claims team is currently seeking early in career talent to join our Claims Development Program in our Itasca, IL location.  This is a full-time non-exempt role. POSITION OVERVIEW: The Casualty Associate Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of casualty claims in alignment with policy provisions, industry best practices, and applicable jurisdictional regulations. This role involves accurate input and management of claim data, as well as providing clear guidance to insureds and claimants throughout the claims process and available options. IN THIS ROLE, YOU WILL:  Mentoring & Learning Structure: •    Engages with...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Casualty Claims team is currently seeking early in career talent to join our Claims Development Program in our Itasca, IL location.  This is a full-time non-exempt role. POSITION OVERVIEW: The Casualty Associate Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of casualty claims in alignment with policy provisions, industry best practices, and applicable jurisdictional regulations. This role involves accurate input and management of claim data, as well as providing clear guidance to insureds and claimants throughout the claims process and available options. IN THIS ROLE, YOU WILL:  Mentoring & Learning Structure: •    Engages with...

Remote Servicing Zenith's Midwest Territory primarily IL and WI Responsible for developing and managing the distribution force for an assigned territory. This includes agency prospecting, appointments, relationship management, and termination if necessary. Trains agents on Zenith as a market including our underwriting appetite, capabilities, advantages, products and services. Works with agents to shape the flow of submissions to ensure acceptable hit ratios and an efficient relationship. Leads the sales process on new and renewal business working collaboratively with underwriting and other departments. Supports the company’s pricing and selection disciplines. Actively seeks opportunities for profitable growth and a better customer experience. Monitors the competition. Builds and broadens relationships between Zenith and our agents and policyholders. The essential functions of this position include, but are not limited to, the following:   Distribution Management:   Role...