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Tampa, FL manager claims operations

78 manager claims operations jobs found in Tampa, FL

CNA
05/13/2026  
Claims Operations Director/Manager
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Join us in a key leadership role shaping the future of Claims Operations. This leader will drive strategic direction, strengthen operational performance, and deliver service excellence while building the capabilities, alignment, and accountability needed to achieve business and customer outcomes. Working across leaders and teams, this role offers the opportunity to influence priorities, lead meaningful change, and make a visible impact on organizational success. This opportunity may be filled at either the Director or Manager level, depending on the selected candidate’s experience, leadership profile, and demonstrated ability to lead at scope. We welcome talent with vision, a proven track...
CNA Lake Mary, FL Full Time
Fortegra
06/08/2026  
Claims Operations Manager
The Claims Operations Manager is a key leader, coach, and escalation point for a fast-moving claims support team. This role connects day-to-day claims operations with broader functional needs, including data insights, audit accuracy, and back-end processing. This leader is responsible for driving consistent execution, improving how work gets done, and ensuring the team operates efficiently and accurately. They will also support the team in adopting new tools and evolving processes over time, with a focus on continuous improvement and scalable operations. This role is about leadership and ownership. The Manager sets the tone for performance, accountability, and service quality while building a team culture focused on consistency, development, and continuous improvement. Success in this role comes from being proactive, willing to learn, and comfortable leading through change in a dynamic environment. A key expectation is curiosity toward new technology, including AI-enabled tools,...
Fortegra Jacksonville, FL Full Time
USAA
06/25/2026  
Customer Service Claims Representative (Unlicensed)
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing.  Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class...
USAA Tampa, FL Full Time
Higginbotham
03/20/2026  
Property & Casualty Claims Executive
Position Summary:   The Claims Executive is responsible for accurate reporting and filing of claim litigation to the respective Carrier, in addition to handling complex claims scenarios along with resolution of claims disputes. The Claims Executive functions as an insurance claims professional that provides guidance to the Customers and Producers on more complex claims issues. Claims Executive is responsible for monitoring the assigned inventory of accounts, answering phone calls, consulting on claims related issues. Duties include; handling customer service calls as needed, reviewing claims on an as needed basis. Essential Tasks: Reports to the Claims Operations Manager on workflow issues and the handling of assigned claims inventory Service and be the point of contact for assigned threshold accounts. Ability to review policy language and offer a professional opinion regarding coverage, settlements, reserve practices, etc. Handle and work with carrier and client on...
Higginbotham Oldsmar, FL Full Time
Higginbotham
03/20/2026  
Property & Casualty Claims Consultant
Position Summary:   This Claims Consultant is responsible for accurate reporting and filing of claim notices to the respective Carrier, in addition to reporting handling claim scenarios along with resolution of claims disputes. The Claims Consultant’s functions as a claims representative that provides needed updates to claims related matters to Customers and Producers. Claims Consult is responsible for monitoring the claims inventory, answering phone calls, consulting on claims related issues. Duties include; handling customer service calls as needed, reviewing claims on an as needed basis. Essential Tasks: Reports to the Claims Operations Manager and/or Team Lead on workflow issues and the handling of assigned claims inventory Understand Claims Handling guidelines and Workflows. Ability to train in Sagitta and ImageRight, including document uploads and complete tasks Ability to analyze insurance policies for coverage eligibility Reporting claims to assigned...
Higginbotham St. Petersburg, FL Full Time
AAA - Auto Club Group (ACG)
06/22/2026  
APD Claim Representative II - Tampa, FL
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   APD Claim Representative II (Florida) – The Auto Club Group Reports to: APD Claim Manager I What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking an Auto Claim Representative II who works under normal supervision with an intermediate-level approval authority to handle moderately complex claims within Claim Handling Standards in the field or inside units.  Resolve coverage questions, take statements and establish clear evaluation and resolution plans for claims. In this position, you will have the opportunity to : Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim, and initiating...
AAA - Auto Club Group (ACG) FL Full Time
Sedgwick
06/14/2026  
Director Client Services – Workers Compensation
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Director Client Services – Workers Compensation PRIMARY PURPOSE : To oversee client service delivery, operational analytics, and strategic initiative management for Workers’ Compensation program while partnering with regional operational leadership to drive continuous improvement and high-quality claim outcomes. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: Client Partnership & Program Management Serves as a strategic liaison between client...
Sedgwick FL
AssuranceAmerica
06/24/2026  
SIU Field Investigator - Orlando
Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary The SIU Field Investigator is responsible for conducting thorough investigations throughout the states in which we conduct business.  The Investigator is responsible for analytical review of suspicious claims utilizing various investigative methods and techniques.  The investigator must evaluate relevant information essential in...
AssuranceAmerica Orlando, FL Full Time
Brown & Brown
04/07/2026  
Accounting Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Accounting Manager to join our growing team in Lake Mary, FL! This is a responsible financial management position with duties that include supervision of accounting staff, financial accounting and reporting, and support services for multiple pool programs. How You Will Contribute:   Financial accounting and reporting Prepare or review monthly internal financial statements; Prepare or review quarterly financial statements for pool governance boards and management; Prepare or review annual financial statements for pool governance boards and management; Oversee general ledger account maintenance and supporting work papers for pool programs; Post or approve excess insurance expense recognition journal entries and supporting documents; Post or approve claims related journal...
Brown & Brown Lake Mary, FL Full Time
Arch
05/20/2026  
Business Analyst, P&C Programs
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The P&C Programs Business Analyst is responsible for the execution of operational support for P&C Programs. Providing operational and technical support to the P&C Programs team and our MGU/Program Administrator Partners. As the business analyst lead, ensure that all programs have the technical expertise and resources to support MGA and program needs around all aspects of program management outside of underwriting. This includes working with the Program Management and CUO teams, leading due diligence for the onboarding of new programs, maintaining underwriting and operational excellence for assigned P&C Programs and assisting with P&C Programs not...
Arch Port LaBelle, FL Full Time
Brown & Brown
06/11/2026  
Client Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Client Account Manager to join our growing team in West Palm Beach, FL! The Client Account Manager is responsible for retaining c lients through servicing and management of client relationships both internally and externally. Collaborate with members of the department to deliver exceptional customer service, achieve client satisfaction, and support new business opportunities. How You Will Contribute: Responsible for the day-to-day account management of an assigned book of business, including but not limited to responding to coverage questions; researching and resolving claims issues, enrollment and ID cards problems; processing policies and changes; providing coverage comparisons, premium breakdowns and claims runs; etc. Build courteous and successful relationships with clients, vendors...
Brown & Brown West Palm Beach, FL Full Time
Fortegra
06/10/2026  
Account Manager
We are seeking a highly motivated and customer-focused Account Manager to serve as the primary liaison between clients and internal departments throughout the implementation and ongoing management of warranty and protection product programs. This role combines account management, project coordination, and customer relationship management to ensure successful program launches, exceptional client experiences, and continued growth of existing partnerships. The ideal candidate will possess strong communication and analytical skills, experience in the warranty or service contract industry, and the ability to manage multiple projects simultaneously. This individual will work closely with Sales, Operations, Product, Compliance, IT, Claims, and Finance teams to facilitate seamless onboarding, support revenue growth initiatives, and identify opportunities to expand product offerings within existing accounts. Minimum Qualifications: Bachelor’s Degree or 10+ years of equivalent work...
Fortegra Jacksonville, FL Full Time
Berkley
06/09/2026  
Process Optimization Manager
Company Details "Our Company provides a state of predictability which allows brokers and agents to act with confidence." Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States. Along the way, we’ve been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion. Today the Berkley brand comprises more than 60+ businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess.   The Company is an equal employment opportunity employer. Responsibilities The Process Improvement Manager is responsible for assessing, analyzing, designing, and supporting the execution of enterprise process optimization initiatives across W. R. Berkley Corporation and its operating companies....
Berkley Jacksonville, FL
AmTrust Financial
05/13/2026  
Manager, Medical Case Management
Overview AmTrust Financial Services, a fast-growing commercial insurance company, has an opportunity for a Manager, RN Branch Manager of Telephonic Case Management for Workers Compensation where  your clinical talent and leadership abilities contribute to our competitive edge.  T his is an office-based position in our Salt Lake City, UT office.   PRIMARY PURPOSE: The RN Branch Manager for telephonic case management services will oversee operations as well as a team of experienced worker’s compensation nurse case managers. The ideal candidate will have a minimum of three (3) or more years’ experience overseeing a nursing claims management program as well as in-depth understanding of worker’s compensation injury claims and utilization management review programs. The Manager will lead the nurse case management team to strategize with claim professionals in management of medical and disability exposure, delivering quality telephonic case management...
AmTrust Financial Boca Raton, FL Full Time
USAA
06/26/2026  
Director, Claims Operations - Auto Claims Core
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director, Claims Operations for Auto Claims Core, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and...
USAA Tampa, FL Full Time
GEICO
06/26/2026  
Bodily Injury Claims Adjuster ($2,500 Sign-On Bonus) - Tampa, FL
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more details! Salary range: $72,000K - $96,000K (c ommensurate with experience and location/job market) ****This is a HYBRID role based out...
GEICO Tampa, FL Full Time
AssuranceAmerica
06/25/2026  
SIU Desk Investigator - Tampa
Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary A Special Investigations Unit (SIU) Desk Investigator within an insurance company plays a crucial role in assisting the SIU and claims departments with fraudulent activities related to insurance claims. The Desk Investigator conducts low to moderate investigations involving suspicions of insurance fraud related to the application of...
AssuranceAmerica Tampa, FL Full Time
USAA
06/23/2026  
Business Process Owner I (Mid Level)
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a dedicated Business Process Owner I . We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL....
USAA Tampa, FL Full Time
The Baldwin Group
06/22/2026  
Risk Mitigation Analytics Consultant, Commercial Risk
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Risk Mitigation Analytics Consultant (RMAC) will be an expert in Data Analysis and Integrity and be a mentor and teacher of the design and delivery of actionable analytics and reporting. In addition, the RMAC must possess knowledge of insurance program design,...
The Baldwin Group Tampa, FL Full Time
USAA
06/16/2026  
Director, Trial Attorney (Subrogation)
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a dedicated Director, Trial Attorney (Subrogation) located at either our South Florida, Tampa, FL, or Jacksonville, FL staff counsel law offices. As a dedicated Director, Trial Attorney (Subrogation) you will lead a team of Legal Assistants and Trial Attorneys that manages subrogation matters from pre-suit...
USAA Tampa, FL Full Time

 

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