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148 customer service jobs found in Unavailable Unavailable

GEICO
03/20/2026  
Customer Service Representative
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  CUSTOMER SERVICE REPRESENTATIVE One Geico Blvd. Fredericksburg, VA 22412 Salary: $ 23.33 per hour / $47,009.95 annually Onsite/In Office position When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our...
GEICO Fredericksburg, VA, USA Full Time
MarshMcLennan
03/17/2026  
Customer Service Consultant
Company: Mercer Description: We are seeking a talented individual to join our Customer Service team at Mercer . This role will be based in the Adelaide or Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office post training requirements. The Customer Service Consultant is responsible for providing administrative services across multiple funds and products using a range of registry systems, processes and procedures. The purpose of the role is to help provide a high quality and timely execution of tasks for our customers across a range of administration tasks and complex processes with a strong focus on customer service. The Customer Service Consultant will have a strong attention to detail, administration skills and high quality communication skills. In addition to the above we strive for success by encouraging the consultants to have a willingness to understand the complexity of processing across our...
MarshMcLennan King William, VA, USA Full Time
GEICO
03/16/2026  
GEICO Customer Service Representative
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Customer Service Representative – Virginia Beach, VA Salary: $20.65 - $25.81 per hour / $41,609.75 - $52,007.15 annually *pay is commensurate to experience* When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Virginia...
GEICO Virginia Beach, VA, USA Full Time
MarshMcLennan
02/22/2026  
Customer Service Consultant
Company: Mercer Description: 2 weeks paid training provided 37.5 hours per week - Rotating roster – Monday to Friday between 7am-8pm. NO WEEKENDS Fixed term contract: 16th March 2026 to 31st August 2026 We are seeking talented individuals to join our Helpline team at Mercer. This role will be based in our Adelaide - King William office. This is a hybrid role that has a requirement of working at least three days in the office. ​ We will count on you to: As part of the Mercer Helpline team, your mission will be to provide exceptional customer service and general advice to members relating to their superannuation across many of the funds we administer. You’ll focus on building strong relationships of trust with members and internal colleagues while achieving KPIs that focus on call quality and customer experience. ​ What you need to have: Customer focused mindset Strong conversational skills, including active listening, empathy, respect,...
MarshMcLennan King William, VA, USA Full Time
HomeServices Insurance
03/09/2026  
Insurance Customer Service Representative
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.   Job Duties and Responsibilities (Essential Job Functions) Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%) Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%) Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related...
HomeServices Insurance Fredericksburg, VA, USA Full Time
HomeServices Insurance
07/25/2025  
Customer Service Representative (Insurance)
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) 1.  Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%) Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. 2.  Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%) 3.  Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or...
HomeServices Insurance Fredericksburg, VA, USA Full Time
HomeServices Insurance
07/25/2025  
Customer Service Representative - Property and Casualty License required
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions)   1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%) Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. 2. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%) 3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.)...
HomeServices Insurance Fredericksburg, VA, USA Full Time
Ryan Specialty
03/19/2026  
Business Development Associate
Position Summary The Business Development Associate is responsible for developing and executing strategies to grow the company’s business, provide excellent service to customers and manage them. The role conducts market research, promotes company products, builds client relationships, and identifies new business opportunities. They perform business development activities such as customer relationship management and development, creation, and dissemination of marketing materials. What will your job entail? Job Responsibilities: • Develops, executes, and manages company's business development strategy and action plans to achieve targets. • Develops and implements marketing plans for both existing and prospective customer base. • Supports in developing and implementing the comprehensive marketing plan to facilitate business growth. Analyzes market trends to evaluate, develop and implement strategic plans to meet and exceed organizational goals. • Tracks client transactions...
Ryan Specialty Richmond, VA, USA Full Time
USAA
03/17/2026  
Manager, Claims Operations - Non Injury Core
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management,...
USAA Chesapeake, VA, USA Full Time
USAA
03/17/2026  
Associate Auto Adjuster
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office...
USAA Chesapeake, VA, USA Full Time
Markel
03/17/2026  
Senior Claims Examiner
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all...
Markel Richmond, VA, USA Full Time
Genworth
03/17/2026  
Claims Clinical Specialist
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....
Genworth Richmond, VA, USA Full Time
HomeServices Insurance
03/16/2026  
Renewal Specialist
Responsible for reviewing client’s renewals, looking into premium increases, identifying any gaps in coverage or coverage errors or omissions, and remarketing accounts as needed. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. Review and compare client’s current policies with their renewal policies and investigate the reason for any major increases in premium. (30-40%) Advise client’s regarding insurance coverages and risk management issues. Identify any additional insurance needs, gaps in coverage or possible incorrect/outdated information. (20‑30%) Requote client’s policies as needed or as requested. Send applications/cancelation forms, issue new policies and enter information into the agency management system as needed. (20-30%) Stay up to date on carriers’ policies, packages,...
HomeServices Insurance Fredericksburg, VA, USA Full Time
CorVel
03/15/2026  
Claims Supervisor
The Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Supervises claims staff in their day-to-day operations Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval) Provides technical and jurisdictional guidance to claims staff...
CorVel Glen Allen, VA, USA Full Time
CorVel
03/15/2026  
Advocacy 24/7 Triage Nurse
The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals.  The position is an essential role, requiring the ability to work a variety of shifts to cover 24/7 duties including evenings, nights, weekends and holidays. This is a remote role, candidates must reside in a nursing compact state. This role requires internet upload and download speeds of at least 80Mbps.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provides telephonic assessment and makes treatment recommendation of injured workers using national telephonic triage protocols Recommends appropriate provider, based on state law and employer’s preferred provider network requirements Educates caller on self-care instructions in accordance with national telephonic triage protocols Communicates plan of care to customer contacts and/or supervisor Evaluates injured worker’s response to...
CorVel Glen Allen, VA, USA Full Time
USAA
03/13/2026  
Auto Adjuster - Non-Injury
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week, after...
USAA Chesapeake, VA, USA Full Time
GEICO
03/12/2026  
Auto Damage Trainee
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Auto Damage Trainee – Fairfax/Leesburg, VA Salary: $32.05 per hour / $64,575 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in Fairfax/Leesburg, VA who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in...
GEICO Fairfax, VA, USA Full Time
GEICO
03/12/2026  
Auto Damage Adjuster
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster- Fairfax/Leesburg, VA Salary: $36.63-$45.65 per hour/$73,800-$92,000 We are looking for talented Auto Damage Adjusters to join our team in Fairfax/Leesburg, VA . As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while...
GEICO Fairfax, VA, USA Full Time
Berkley
03/12/2026  
Product Management Intern
Company Details   Company URL: https://www.berkleytechnologyservices.com/   Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.     Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the “ What’s Next ” in our industry and beyond.     With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the...
Berkley Manassas, VA, USA
Genworth
03/12/2026  
Head of Engineering, Insurance and Business Operations
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.    We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic   selves   to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee...
Genworth Richmond, VA, USA Full Time

 

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