2 associate state manager personal lines jobs found in Worcester, MA

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization. Responsibilities Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc. Handle an average of 35-45 inbound phone calls per...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Manages the day-to-day operational and tactical aspects of small, medium, and/or large-scale projects. Work may be performed on a single project or multiple projects at one time. Work is performed with limited supervision. Responsibilities Effectively apply project management methodologies and best practices   Identify resources needed and make recommendations to management for associates to address needs Review high-level project related documents before passing along to stakeholders Perform risk analysis and minimize risk exposure across multiple projects Direct activities with other departments and divisions to meet project objectives Assist in mentoring and training newer project managers, project leads, and senior project leads...