114 change and communication director jobs found in Worcester, MA

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are currently seeking a Change and Communication Director to join our team in our Worcester, MA corporate campus in a hybrid work arrangement.  POSITION SUMMARY: The HTG Change & Communication Director will be accountable for the organizational readiness strategy and vision for several key areas including Change Management and Communications. Creation of these strategies will be informed, vetted, and aligned with HTG senior leadership team (SLT), and executed through a variety of stakeholders and resources. This includes developing and implementing change management strategies, best practices, and plans that maximize employee adoption of changes associated with process,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are currently seeking a Change and Communication Director to join our team in our Worcester, MA corporate campus in a hybrid work arrangement.  POSITION SUMMARY: The HTG Change & Communication Director will be accountable for the organizational readiness strategy and vision for several key areas including Change Management and Communications. Creation of these strategies will be informed, vetted, and aligned with HTG senior leadership team (SLT), and executed through a variety of stakeholders and resources. This includes developing and implementing change management strategies, best practices, and plans that maximize employee adoption of changes associated with process,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are currently seeking a Change and Communication Director to join our team in our Worcester, MA corporate campus in a hybrid work arrangement.  POSITION SUMMARY: The HTG Change & Communication Director will be accountable for the organizational readiness strategy and vision for several key areas including Change Management and Communications. Creation of these strategies will be informed, vetted, and aligned with HTG senior leadership team (SLT), and executed through a variety of stakeholders and resources. This includes developing and implementing change management strategies, best practices, and plans that maximize employee adoption of changes associated with process,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking a Director of Marine Underwriting Performance. This is a full time, exempt role. This is a hybrid opportunity, open to any Hanover location on the East Coast. POSITION OVERVIEW: This role resides within the Marine area of the Specialty division. Manages all sales and underwriting functions within assigned territories. Drives team performance regarding underwriting management, achievement of new business targets and ensuring consistent use and optimization of best practices and tools. Responsible for mentoring underwriters in their agency relationships, resolving escalations, and product knowledge. Collaborates with Operations partners on underwriting technicians and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking a Director of Marine Underwriting Performance. This is a full time, exempt role. This is a hybrid opportunity, open to any Hanover location on the East Coast. POSITION OVERVIEW: This role resides within the Marine area of the Specialty division. Manages all sales and underwriting functions within assigned territories. Drives team performance regarding underwriting management, achievement of new business targets and ensuring consistent use and optimization of best practices and tools. Responsible for mentoring underwriters in their agency relationships, resolving escalations, and product knowledge. Collaborates with Operations partners on underwriting technicians and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims Department is currently seeking a Director Casualty Claims to join our growing team. This is an exempt, full time, hybrid role.    POSITION OVERVIEW:  Responsible for the strategic oversight and typically managing and leading Unit Managers and their employees within a Claims line of business or region. Delivers effective leadership, technical direction, performance management, communication, relationship building, decision making, and customer service. Develops and drives execution of our strategic initiatives and our most important processes to deliver high quality service and results. Participates in special projects and assignments. Responsible for assessing the present and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims Department is currently seeking a Director Casualty Claims to join our growing team. This is an exempt, full time, hybrid role.    POSITION OVERVIEW:  Responsible for the strategic oversight and typically managing and leading Unit Managers and their employees within a Claims line of business or region. Delivers effective leadership, technical direction, performance management, communication, relationship building, decision making, and customer service. Develops and drives execution of our strategic initiatives and our most important processes to deliver high quality service and results. Participates in special projects and assignments. Responsible for assessing the present and...

Description NOTE: This role will have a hybrid work arrangement (2x/week in office). The preferred office location is Boston, MA.   The Director of Planning, leads strategic portfolio planning, financial and workforce planning, executive reporting, and vendor and contract governance for LM Technology's Investments, Data, and Experience (IDE) organization. Reporting to the Senior Director, Strategy, Planning & Resiliency, the Director runs the recurring planning cycles, governance, and consolidated reporting that keep IDE's investments, talent, and objectives aligned to enterprise strategy and expected benefits.   The role proactively manages risks and opportunities across the portfolio, oversees IDE change enablement (communications, training, adoption, and stakeholder alignment), drives continuous improvement and communities of practice, and translates performance data into actionable executive insight.   AI is central to how this role operates, not...

Description The Company:   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion ( as of 12/31/2025 ) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.    LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single...

Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current President & CEO, Chief...

Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager...

Description About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

Description The VP, Sr Dir, Finance Technology reports to the CIO, Corporate Technology and leads the technology strategy, portfolio, and organization supporting Global Finance. Global Finance Technology (GFT) enables the mission-critical processing and analysis of Liberty Mutual's ~$50B in annual revenue, and this leader will shape the modern platforms, data capabilities, and AI-enabled experiences that support Liberty's Finance transformation through 2030 and beyond. This is an opportunity to join Liberty Mutual at a pivotal moment in its Technology transformation, with the mandate, scale, and executive visibility to help modernize how we operate, makes decisions, and create enterprise value.   The role is accountable for both transformation and execution, modernizing and simplifying the Finance technology landscape across general ledger, accounting, treasury, tax, reinsurance, data, and enterprise risk and actuarial, while maintaining secure, stable, and...

Description The VP, Senior Director, PP&B Technology reports to the CIO, Corporate Technology and leads the technology strategy, portfolio, and organization supporting People, Purpose & Brand. This leader will have the opportunity to reshape a complex, global technology ecosystem and build the modern platforms, data capabilities, and AI-enabled experiences that will support Liberty Mutual’s workforce and business priorities through 2030 and beyond.   The role is accountable for both transformation and execution, modernizing and simplifying the PP&B technology landscape while maintaining secure, stable, and resilient operations. The leader will oversee approximately $50 million in annual technology investment and partner closely with PP&B and Technology leaders to translate business priorities into measurable outcomes.   This is a senior technology leadership role requiring credibility across engineering, enterprise platforms, data,...

Description About the Team   The Corporate Strategy & Research (CS&R) group is an award-winning 35-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

We are a passionate and dynamic team of attorneys and legal professionals. Our culture is one of teamwork and collegiality with a commitment to delivering excellent legal and compliance services. We are looking to add a Legal and Compliance Specialist to the Office of General Counsel located in Quincy. The position is a hybrid of in-person and remote working (Tuesday through Thursday in the office and Monday & Friday from home). The Legal and Compliance Specialist will provide support to the Office of General Counsel by assisting with regulatory compliance activities, policy governance, regulatory monitoring, filings, audits, and legal research. This role emphasizes accuracy, consistency, discretion, and adherence to applicable legal and regulatory requirements within a highly regulated insurance environment. Under the direction of the Director of Compliance, draft, update, and maintain compliance‑related policies and procedures in accordance with applicable laws,...

This position reports to the VP & CIO and leads the software engineering, software architecture, and application development efforts across all of Arbella’s business areas. The Head of Application Development is a senior level IT role and part of the senior leadership team. This role provides leadership, vision and direction for the Application Development organization. This position is responsible for recruiting, developing, and retaining talent, as well as ensuring the Application Development staff has the skills and capabilities to meet business needs. This leader oversees the implementation of large, strategic software engineering initiatives, ongoing maintenance, and enhancement of existing applications, and is responsible for championing best practices and ensuring initiatives achieve business outcomes. The Head of Application Development serves as a strategic leader and trusted advisor to business units across the company exhibiting a strength in building collaborative,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto Physical Damage Adjuster – Service Claims. This role is eligible for a $2,500 sign-on bonus. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI / Farmington Hills, MI POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto Physical Damage Adjuster – Service Claims. This role is eligible for a $2,500 sign-on bonus. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI / Farmington Hills, MI POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology and Life Sciences Underwriting team is seeking an experienced Small Commercial Lines Technology Underwriter to join our growing team in Massachusetts and New York.   This is a full-time, exempt position with flexibility to work in a hybrid or fully remote arrangement.   POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Technology accounts that drive profitable growth and align with Technology’s appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites...