45 area customer experience specialist jobs found

Under minimal supervision, investigate and resolve first and third party material damage, WC, PIP and BI claims which may involve coverage, liability, damage and legal issues. • Effort may concentrate around large exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations. • Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. • Act as a mentor to new employees to facilitate the on-boarding process. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout. Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing. This may include visiting the accident location to examine, photograph and diagram physical facts and conduct neighborhood canvasses. Inputs and retrieves information using the automated...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Description The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and resolves the claim. Demonstrates a high level of expertise and sound judgment in complex matters; may as a subject matter expert. The role is within the Construction Vertical, handling bodily injury and discreet property damage claims. The role does not handle Construction Defect losses.   There is a strong preference for the selected candidate to live within 50-mile radius of one of the listed hub offices (Boston, MA; Westborough, MA; Plano, TX; Suwanee, GA; Indianapolis, IN; Hoffman Estates, IL; Lake Oswego, OR; Las Vegas, NV, Chandler, AZ or Weatogue, CT).  This policy is subject to change.  We will consider a remote candidate if you do not live within 50-miles of one of these offices.   The salary range...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Description We are a growing specialty insurer focused on construction casualty. Our teams combine deep technical underwriting expertise in automobile, workers’ compensation, general liability and umbrella with strong construction industry knowledge. We prioritize client centricity, industry specialization and disciplined responsiveness — and we’re building a best-in-class regional practice to deliver superior service, profitable growth and lasting broker partnerships.   The role we are hiring for is a Senior Construction Underwriting Manager to lead and scale our regional construction casualty practice. This is a hands-on leadership role responsible for building an elite underwriting culture, attracting and developing top-tier casualty talent, and growing a sustainable, profitable portfolio of construction accounts. You will own regional underwriting strategy, manage executive broker/agency relationships, and align regional execution with company...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.   Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. As an important member of the SLF U.S. Chief...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Stop Loss Underwriting Consultant role at Sun Life offers the chance to contribute to a...

Please note: This is a hybrid position location, with a three days per week in the office requirement (typically Tuesdays, Wednesdays, and Thursdays); Mondays and Fridays are generally considered remote work days. Disability Claims Specialist At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and consumers, we focus as a team to turn what's possible into a reality. We create experiences for you to grow and enrich your career and future as a Disability Claims Specialist. We believe in your aspirations for purpose, leadership, and achievement in your professional and personal lives.   We will help build the core competencies you will need to be a successful Disability Claims Specialist. In your first year, we will provide extensive training in a highly supportive environment. If you have an internal drive to investigate using your critical thinking skills assessing policy matters and can manage competing priorities...

Description The Senior Compensation Specialist supports the design, delivery, and ongoing administration of global compensation programs to ensure pay practices are competitive, equitable, compliant, and aligned with business strategy. This role partners closely with Talent, HR, Finance, Legal, and business leaders to translate organizational and workforce needs into scalable compensation solutions. The role is broad in scope and may support a wide range of compensation activities, including job architecture and career framework, market pricing, base pay and incentive programs, annual compensation cycles, governance, analytics, and process optimization. The Senior Compensation Specialist serves as both a trusted advisor and a hands‑on practitioner, contributing across operational execution and strategic initiatives. Responsibilities Participate in the design, implementation, and evolution of compensation programs and frameworks, which may include job...

Job Posting End Date: March 21 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their...

Description Liberty Mutual’s Reinsurance Legal Team is seeking an experienced and highly skilled reinsurance attorney to handle highly complex reinsurance legal matters with minimal supervision. The Reinsurance Legal team is comprised of experienced reinsurance attorneys and other legal professionals who work collaboratively to support Liberty’s ceded and assumed reinsurance business across the enterprise.   Typical starting salary is $179,000-$218,000. Salary is based on geographical location and experience.    Key Responsibilities:   Serve as lead counsel on domestic and non‑U.S. reinsurance matters, including drafting, reviewing, analyzing, interpreting, advising on, and negotiating ceded and assumed reinsurance contracts (treaty and facultative), commutations, adverse development covers, contract amendments, and collateral arrangements. Provide reinsurance legal support for transactional matters (ILS, M&A, etc.), including due diligence, deal...

Description Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.   Join Liberty Mutual’s Third Party Risk Management team supporting global risk management practices throughout the third party lifecycle. The Senior Third Party Risk Management (TPRM) Specialist role will be responsible for assessing, monitoring, and managing risks associated with global third-party relationships to ensure compliance with internal policies, standards, and regulatory requirements. The ideal candidate will have a strong understanding of operational and TPRM practices and excellent analytical, reporting and communication skills. This role will include closely supporting senior business owners, Cybersecurity, Privacy, Compliance, Operational Resilience and international Risk Officers as well as helping...

Primary Details Time Type: Full time Worker Type: Employee Job Description Claims Specialist - Accident and Health Location: USA – MA, Marblehead and GA, Atlanta Work Arrangement: Hybrid   The salary range for this role is:  $76,000 - $125,500 The Opportunity The purpose of this role is to provide exceptional claims service to customers by managing complex medical stop loss claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating claims, as well as collaborating with suppliers and stakeholders while offering technical support. Responsibilities: Support the implementation of the Claims strategy to enable the delivery of overall business targets. Maintain current knowledge of insurance guidelines, policy changes, and modifications. Maintain good client relationships with insured individuals, agents, service providers, and the general public. Provide claim management for...

Claims Analyst III As a Claim Analyst III, you will be responsible for handling all aspects of third-party EPL/Professional Liability/D&O claims from inception through conclusion brought against insureds. How you will create an impact Focused on Employment Practices Liability, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.  You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines. Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Claims Specialist | Professional Liability | Remote PRIMARY PURPOSE:  To analyze complex errors and omissions, directors and officers claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service. ESSENTIAL FUNCTIONS and RESPONSIBILITIES...

Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Claims Major Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.  How you will create an impact As a Major Loss Adjuster, you will be focused on handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. This role is an ideal opportunity to develop...

The Senior Marketing Specialist is a strategic role responsible for driving the growth and visibility of our brand awareness through integrated, data-driven marketing initiatives. This individual collaborates cross-functionally to implement a cohesive national brand strategy and manages external agency relationships to ensure the high-level execution of all advertising campaigns. A critical component of this role involves spearheading business to business communications, providing our Agents and Brokers with the marketing support and strategic messaging necessary to drive mutual success. The Senior Marketing Specialist supports our social media strategy, public relations strategy, business continuity, thought leadership opportunities, and implementation initiatives. Essential Duties & Responsibilities Manage social media accounts, create high-quality content, maintain content calendars, and ensure brand consistency. Support the coordination of our national...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues...