35 area customer experience specialist jobs found

Responsible for ensuring SentryWorlds property and mechanical equipment is maintained in the best possible condition with the least amount of inconvenience to guests and associates. At SentryWorld, we’re focused on our guest experiences; this includes maintaining our upscale facility with authentic Wisconsin charm. You’ll help in ensuring The Inn’s property meets and exceeds our guests’ expectations. This includes performing guest room and public area maintenance and repairs on HVAC, plumbing, and/or electrical equipment, conducting maintenance checks, and completing general carpentry, tiling, painting, and surface repairs. Based on experience and qualification, the pay range for this position is $21.00 - $23.00/hour **Current hours for this role will fall between 8am to 11pm, with varying days depending on business needs** What You’ll Do As a Facilities Technician, you will: Conduct inspections of the property and mechanical equipment to identify any repair needs...

We are adding a New Business Specialist to join our team! Who We Are: Since 1909, NGL Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over 100 years...

Summary: The Documentation and Communication Specialist will oversee the standardized procedures and communications for Customer Care. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you’ll: Move fast and embrace change...

Summary Are you ready to make your mark? Jewelers Mutual Group has a mission to raise the tide of the industry and is looking for a Law Specialist to join our collaborative Legal Department to contribute to that mission. This unique position collaborates with other professionals in the Department and across the entire Company to deliver legal and compliance services.    Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our...

As a Security Officer, you'll monitor numerous properties to provide safety and security to Sentry associates, visitors, and assets. At Sentry, security is one of our top priorities. To ensure our associates are safe and that our properties are secured, we are seeking a security-focused individual to join our Security team. In this key full-time opportunity, you’ll grow your physical security experience in a dedicated and rewarding environment while knowing you’ve made an impact to keep our teams are safe. We are currently looking for a Security Officer to assist our 3rd shift team from 10:30pm-6:30am Monday through Friday. There is a rotating 3rd shift weekend from 6:30pm-6:30am. This role will require flexibility with the availability to work nights, weekends, holidays, and special events as required. What You'll Do As a Security Officer, you will: Patrol and monitor interior and exterior of numerous premises to prevent and detect any risks to Sentry associates...

You’ll work closely with a team of engineers to develop, test, and maintain software applications, systems, or platforms. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Our team is seeking a talented Software Developer looking to make an impact. You’ll play a crucial role in developing and enhancing custom solutions that support our operations, collaborating with skilled developers, engineers, quality analysts, and product analysts. You’ll be involved in the full software development lifecycle using technologies such as Artificial Intelligence, C#, Angular, SQL, and more in a hybrid cloud infrastructure. If you are passionate about technology, enjoy solving complex problems,...

As a Cycle Dealership Sales Specialist, you will contribute to profitable premium growth by increasing motorcycle dealer engagement with our motorcycle insurance product. Sentry’s motorcycle team is seeking a motivated, self-starter who has a passion for building and maintaining strong relationships with motorcycle dealers within a defined territory.  This position will manage a large geographic territory and will be staffed within the Central US territory.  What You'll Do As a Cycle Dealership Sales Specialist, you will coordinate and lead motorcycle dealership training, relationship management, complaint handling, prospecting and communication within your territory.  Additionally, you will: Promote product and brand at assigned, motorcycle events to identify and foster production sources and relationships. Provide insurance product expertise and leads product and related process training efforts for dealerships and related affinity associations. Provide...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this role is to provide comprehensive administrative and operational support to the insurance business unit, the Product Services Group. This role is responsible for managing daily servicing activities, coordinating workflows, and ensuring consistent delivery of high quality support across core operational functions. What You’ll Do Utilize service management system to track open issues and resolve incidents timely Perform agency and user system maintenance Provide...

We’re seeking a self-motivated professional with technical and analytical skills to join the Internal Audit team as an Internal Auditor. You’ve got a passion for helping others and our goal is to turn that passion into action.  At Sentry, we care about delivering long-term results. Our associates embody this same future-focused approach – meeting challenges head-on and offering solutions and pricing that keeps customers coming back down the line. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Based on the qualifications and experience of the selected candidate, this position can be filled as an Associate Financial Analyst or an Internal Auditor. What You’ll Do As an Internal Auditor, you will Conduct testing for risk-based audits by analyzing and evaluating the adequacy and...

The Account Manager will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your Impact: Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly Participating in the retention of renewal business. Interacting with...

We are adding a Customer Solutions Specialist I  to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...

Sentry Insurance is seeking a Data Engineer - .NET Web Development to join our team in our Middleton, WI office location. The Data Engineer - .NET Web Development will be responsible for designing, planning, implementing, and testing a custom-built web application for Sentry's data lake solution. A critical component of our cloud-based data lake, the application manages all metadata and acts as the presentation layer for the entire ecosystem.  You will implement scalable, resilient, and maintainable features. You will ensure data accuracy, integrity, and security. You will monitor, troubleshoot, and resolve user issues and code defects. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate,...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Operating as an integral member of the personal lines product services group and play a key part in our ongoing digital transformation. We are looking for people who are passionate about creating innovative solutions that enhance user experiences and business outcomes. As a Product Owner, you will apply your organizational and analytical skills to help solve company challenges. You will be responsible for understanding the current state of system functionality and prioritizing our stakeholder needs...

We are adding a Claims Adjudicator to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over...

Our SentryWorld team is looking to add Line/Grill Cooks to our culinary department. We are looking for people like you who are curious, hardworking, and always looking to improve At Sentry, the best parts of our business come from our very own backyard. All across our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve. Our friendly team s at SentryWorld are looking for Line /Grill Cooks for our culinary team and we want you to join us.    Current Line/Grill Cook opportunities at SentryWorld include:   PJ's Restaurant seeking Full-time (30-40 hours)   If you think you’d be a good fit, we’d love to hear from you.     What You’ll Do   As a Line/Grill Coo k, you ’ll :   Prepare a variety of dishes made from our very own recipes   Responsible for setting up food preparation lines...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Responsibilities: Vulnerability Management Strategy & Governance Lead the development, implementation, and refinement of IT’s vulnerability management strategy and remediation processes. Establish and manage governance frameworks to ensure accountability, consistency, and transparency in IT’s vulnerability remediation activities. Vulnerability Identification &...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Insurance Sales Agent AAA – The Auto Club Group | Madison, WI Full ‑ time | W ‑ 2 | Base Pay + Incentives + Full Benefits $2,500 Signing Bonus for new hires AAA – The Auto Club Group | Madison, WI Full‑time | W‑2 | Base Pay + Incentives + Full Benefits Looking to build a stable sales career with real benefits? Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent- no insurance background required   If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Why This Role Works for Many Candidates Reliable base pay plus performance incentives —earn more as you grow Full benefits...

Summary   Product Analyst II is responsible for product development and maintenance including identifying trends in product experience and making appropriate recommendations. This role will have a focus on compliance ensuring regulatory compliance primarily in insurance policy form development, form and rate filing, and other regulatory compliance areas such a service contract filings. Assist in the administration and development of company products, systems, and reports in such a manner to support the specialized protection and financial security provided to our customers.   Why Jewelers Mutual  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we...

In this role you would be responsible for providing guests with friendly and efficient food & beverage service on the golf course. Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor. We’re currently looking to fill Golf Course Food & Beverage Attendant openings for the upcoming 2026 golf season. Apply today and spend your days on one of the finest parkland courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf industry and customer service! If you think you are a good fit, we would love to hear from you.   What You’ll Do As a Golf Course Food & Beverage Attendant at SentryWorld, you will be a key piece in our guest’s experience. To ensure our guest’s expectations are exceeded, you’ll: Provide a prompt and convenient method for guests to obtain food and beverage items while on the course....