09/23/2026
Job Description: Broker Assistant – USA Telecom Insurance (USAT) Work Mode: Fully Remote for those able to work an Eastern Time Zone schedule | Location/based out of Gainesville, GA About the Role: USA Telecom Insurance (USAT), a subsidiary of Insurance Office of America (IOA), is an MGA program selling and servicing telecom-related accounts through retail agents and brokers. The Broker Assistant works under the direction of the USAT Broker, resolving non-complex customer service issues and escalating complex ones. Responsibilities include client/agent service, maintaining productivity, quality, and service levels, managing insurance policy processes, data entry, correspondence management, account team communication, professional development, and general office support. Key Responsibilities: Support Accounts: Assists in supporting accounts, meeting performance requirements for production, quality, and service, ensuring no...
IOA - Insurance Office of America
GA
Full Time
