05/21/2026
Job Title: Account Representative - Agency Services
FLSA Status: Non-Exempt
Job Family: Sales
Department: Customer Service - Agency
Location: Corporate Office (Fort Wayne, IN)
JOB SUMMARY Act as a liaison between the insured, agency, and company to professionally provide superior customer service resolving any policy issues and concerns with accuracy and efficiency within scope of authority in a manner that maintains and enhances agent and customer loyalty and satisfaction.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Respond as the first point of contact for all insured and agent communications regarding all service requests and delegate workflow appropriately.
Within assigned authority, perform non-licensure requests...
Brotherhood Mutual
Fort Wayne, IN
Full Time
