17 business process analyst jobs found

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As a Business Systems Analyst Intern, you’ll be joining a collaborative team within our IT Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 11-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you need to...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.    This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, and Boston, MA.   You must be authorized to work in the United States without employer sponsorship...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   Our Global Cybersecurity Data and Analytics team is tasked with gathering, processing, and analyzing data to provide meaningful insights for informed decision-making, strategic planning, and operational improvements. We create accurate reports and visualizations that help the organization achieve its objectives, enhance security, and stay competitive.  In addition, the data and analytics teams ensure data quality, compliance with regulations, and effective collaboration across departments. By leveraging advanced techniques and tools, they transform data into actionable intelligence that...

Company Details   Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast.  As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us.  Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.    At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Company URL:  https://www.acadiainsurance.com/ Responsibilities Loss Control Consultant Conducts surveys and services accounts by identifying and evaluating...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Small Business Unit – Commercial Lines Insurance Position: Commercial Lines Small Business Underwriter / Account Manager Job Summary: Responsible for managing and servicing a portfolio of small commercial business accounts. The role evaluates insurance risks, prepares quotes, handles renewals and endorsements, works with agents/brokers, and ensures profitable growth while delivering strong customer service. Key Responsibilities Underwrite small commercial risks in accordance with company guidelines and authority. Review applications, loss history, financial information, and other underwriting data. Quote and bind commercial insurance policies. Manage new business, renewals, endorsements, cancellations, and policy changes. Develop and maintain relationships with independent agents and brokers. Analyze exposures and recommend appropriate coverage,...

Company Details Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s. At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.   Company URL:  https://www.acadiainsurance.com/ Responsibilities The Senior Workers’ Compensation Claims Representative is responsible for investigating, evaluating, and resolving...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Account Manager manages the overall client relationship by providing strategic advice on coverage, risk management and business needs, ensuring that the client's insurance program aligns with long-term goals and growth plans.  The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available.  A GLIMPSE INTO YOUR DAY Serves as the main point of contact for the clients, addressing...

Do you have a strong passion for helping others? Do you want to utilize your skills with a mission driven company? We have an exciting opportunity for a Marketing Specialist in our Salem, New Hampshire office that could be just what you are looking for! What you’ll do: The overall objective of this role is to serve as a highly dependable, proactive marketing professional who can independently manage projects, execute marketing campaigns, and support the company's lead generation and brand awareness goals. This role combines creativity, analytics, and project management to drive marketing initiatives from concept through execution. This position is located in Salem, NH and has a hybrid schedule of 4 days in office, 1 day remote. Within the First 30 Days Develop a strong understanding of On Call International's business, target audiences, messaging/brand positioning, and core marketing programs. Become proficient in the department's marketing tools, reporting...

Overview This role provides critical support to the Head of Department (AVP) by driving analytical insights, monitoring pricing strategies, and managing key initiatives that influence profitability and growth. Acting as an extension of leadership, the position ensures execution of strategic priorities—such as model development, agency expansion, and behavioral analytics—while delivering actionable reporting and industry expertise to enable informed decision-making and operational efficiency. Responsibilities   Analytical & Reporting:   · Monitor and track pricing model initiatives and new business/renewal strategies · Develop and maintain Power BI (PBI) reports for performance monitoring · Provide regular updates on pricing strategies and adherence to budget targets · Manage and support DE rule monitoring and compliance · Analyze submission data to understand drivers of bind likelihood and pricing influence...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Account Manager, Small Business Unit manages the overall client relationship by providing strategic advice on coverage, risk management and business needs for small commercial accounts, ensuring that the client's insurance program aligns with long-term goals and growth plans.  The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available.  A GLIMPSE INTO YOUR DAY Serves as the main...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking a Territory Sales Manager out of New Hampshire/Vermont.    This is a full-time/exempt role.   POSITION OVERVIEW: Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to acquire and retain profitable new accounts, while securing better penetration with winning agents.  Partner with management to influence and execute a territory strategy and production plan that addresses product, pricing, and distribution needs to exceed goals in a competitive marketplace. An ability to leverage personal relationships for business outcomes is key to succeeding in this role.  Meet with...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking a Territory Sales Manager out of New Hampshire/Vermont.    This is a full-time/exempt role.   POSITION OVERVIEW: Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to acquire and retain profitable new accounts, while securing better penetration with winning agents.  Partner with management to influence and execute a territory strategy and production plan that addresses product, pricing, and distribution needs to exceed goals in a competitive marketplace. An ability to leverage personal relationships for business outcomes is key to succeeding in this role.  Meet with...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Senior Account Manager, Employee Benefits Position Purpose The Executive Senior Account Manager is primarily responsible for fostering and maintaining long-term relationships with key clients. This role will serve as the primary point of contact for escalated service issues, ensuring client satisfaction and loyalty. The Executive Senior Account Manager will also collaborate closely with various internal teams and insurance carriers to effectively meet client needs and drive business growth. Responsibilities Essential Functions: Client Relationship Management: Serve as the primary point of contact for client inquiries and escalated service issues. Foster strong relationships with clients and their employees. Proactively identify and address client needs to ensure satisfaction and loyalty. Develop mutually respectful relationships with the carriers that will allow you to...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Employee Benefits Account Manager Position Purpose The Employee Benefits Account Manager is primarily responsible for fostering and maintaining long-term relationships with key clients. This role will serve as the primary point of contact for escalated service issues, ensuring client satisfaction and loyalty. The Employee Benefits Account Manager will also collaborate closely with various internal teams and insurance carriers to effectively meet client needs and drive business growth. Responsibilities Essential Functions: Client Relationship Management: Serve as the primary point of contact for client inquiries and escalated service issues. Foster strong relationships with clients and their employees. Proactively identify and address client needs to ensure satisfaction and loyalty. Develop mutually respectful relationships with the carriers that will allow you to engage in...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Employee Benefits Account Manager Position Purpose The Account Manager is primarily responsible for fostering and maintaining long-term relationships with key clients. This role will serve as the primary point of contact for escalated service issues, ensuring client satisfaction and loyalty. The Executive Senior Account Manager will also collaborate closely with various internal teams and insurance carriers to effectively meet client needs and drive business growth. Responsibilities Essential Functions: Client Relationship Management: Serve as the primary point of contact for client inquiries and escalated service issues. Foster strong relationships with clients and their employees. Proactively identify and address client needs to ensure satisfaction and loyalty. Develop mutually respectful relationships with the carriers that will allow you to engage in conversations and...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Commercial Lines Underwriter I is responsible for understanding and applying insurance coverage, rules and guidelines, as well as executing the underwriting decision-making process according to Company underwriting philosophy. Work is performed under general supervision. Responsibilities Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning and use Assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment Analyze loss experience, financial conditions and physical characteristics of risks Acquires a...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Manager to join our team. This position will report to our any of our Northern NE agencies. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Be the main conduit of communication to the insured and handle day-to-day correspondence with client (email, phone) for standard personal lines accounts. Use discretion and judgment to interpret policy language and communicate changes in coverage to the insured                                                                             Act as the relationship builder with the account Market new business and prepare proposals for...