10/29/2025
The Client Performance Manager is committed to understanding customer business objectives and working collaboratively with the CorVel Account Manager (AM), Area Vice President (AVP), and the claims organization to assure CorVel executes our best claim practices/standards and delivers agreed upon results. Collaborates with internal stakeholders to identify and address improvement opportunities and product enhancements.
This position is open to remote or hybrid.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Reviews reserve & settlement request within CPM authority as required by client instructions
Client Retention - Maintains continuous communication with customer(s) to ensure that claim service expectations are identified and maintained; communicates and engages account management, branch management and senior management in account status, challenges and goals
Client Stewardship - Responsible for participating in regular stewardship meetings with account...
CorVel
Portland, OR, USA
Full Time
