94 call center jobs found

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Dubuque Hiring Event Open House Hiring Event – Launch Your Career With Us! Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Coralville IA: 273 Ridgeway Drive, Coralville IA 52241 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Cedar Rapids, IA: 333 1st Street SE, Suite 200, Cedar Rapids, IA 52401 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Dubuque, IA: 4141 Westmark Avenue, Dubuque IA 52002 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers from...

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you. We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business. Above all else, we are committed to fostering an open-door culture where the opinions and suggestions of our team members are valued and appreciated. Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm.  Essential Functions: Answer customer inquiries on benefits plans Process Medical/Dental Claims Ability to learn/retain large amounts of technical information...

UFG is currently seeking an IT Support Specialist who will be responsible for providing frontline technical support to internal users across the organization. This role focuses on the installation, configuration, and maintenance of hardware, software, operating systems, and mobile devices, ensuring a stable and productive end-user environment. Support is delivered via phone, remote tools, email, and in person. You’ll troubleshoot technical issues, resolve service requests, and escalate complex issues to senior members of the IT Support team or the Support Engineering team. The ideal candidate is detail-oriented, solutions-driven, and committed to delivering outstanding service in a fast-paced environment. Essential Duties and Responsibilities:   Provide hands-on and remote technical support for desktop hardware, laptops, peripherals, operating systems (Windows/macOS), and mobile devices (iOS). Install, configure, and maintain applications, software, system...

Location: Iowa (Remote) | Full-Time Pay: $26.09 to $36.53 per hour Ranked #8 Top Workplace  – Midsize Employer, MN About the Role: At SFM, the Medical Only Claims Representative investigates workers' compensation claims to assess whether medical treatment for injured workers is compensable. You will play a critical role in evaluating workplace injuries and assist  employees and employers throughout the claims process.  This position involves reviewing the validity of claims, gathering  relevant medical documents and collaborating with the employer and healthcare providers to ensure that the injured workers medical expenses are paid in accordance with the State's guidelines and SFM’s best practices.  The goal is to provide a successful and  efficient resolution of the claim. You will use your strong communication skills and critical thinking skills, while focusing on delivering excellent customer service to all parties involved in the claims process.  Helping people,...

The AVP, Property will be held responsible for shared accountability for the property and inland marine P&L ensuring results achieve growth and profitability objectives. The individual in this role will work with the Property Leader in efforts within specialty, middle market, construction, small business, inland marine, and other related disciplines to ensure appropriate risks are taken within the portfolio. This role is responsible over technical discipline, which includes providing consultation to staff and business partners, identifying needs for technical training and review of complex risks. The individual in this role will proactively provide technical guidance and educational training opportunities to both property and marine underwriters to ensure disciplined underwriting.  The role will have responsibility to identify growth opportunities, emerging risks and profit measures with key partners including actuary, CAT modeling, ceded re, product development, region...

Company Details   Company URL: https://www.berkleytechnologyservices.com/                                           Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware.  Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of...

Job Description: We are looking to add a Graphic Designer to join our Marketing team in West Des Moines, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Basic Function:                                                                                                              The purpose of this position is to collaborate and contribute to the creation of all visual concepts, marketing materials, and illustrations for all Holmes Murphy locations as well its subsidiary companies. Essential Responsibilities: Organize and manage design projects from concept to delivery for various print and digital materials, ensuring alignment with strategic goals and brand standards. Provide strategic advice and leadership in creative direction for brands, establishing and maintaining brand standards across all visual materials. Expertly utilize...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position is eligible to work a hybrid schedule within the Des Moines, Iowa Metro Area** E ssential Functions: Develops, test, and maintains prioritized engineering (design/build/test) work as a member of a data analytics product pipeline architecture and infrastructure team: Ensures delivery of solutions for organization of data, such as transformation, conformation, integration, and aggregation of data Partners with the Data Platform Operations (DPOs), Information Security, Network, and Operations teams to design and implement new data pipelines for new business initiatives as related to data and analytics Serves as a...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    Essential Functions: Performs assigned premium rating algorithm and data analysis, including building and maintaining requirements and related documentation.  Partners with senior team members to support more complex assignments. Collaborates with developers and quality assurance to ensure rating logic and functionality meet project objectives. Engages in quality control checks and peer reviews; recommend process improvements. Prepares and validates data for analysis; maintains data integrity and organizes rating elements. Calculates and reports policy impact measurements to support decision-making. Researches...

UFG is actively seeking a Sr. Underwriting Business Process Analyst who will support Commercial Underwriting in meeting growth/profitability objectives through underwriting content, communication and process and procedure development. Within this role the analyst will also drive continuous improvement and collaborate with various areas of the organization to develop and implement solutions aligned with UFG’s goals and business strategies. This includes but is not limited to processes and procedures, tools and resources, best practices, and risk appetite guides. The Sr. Underwriting Business Process Analyst will work independently to lead and manage collaborative project teams supported by branch office employees and individuals from various roles and levels within the company to develop and deliver business solutions that support successful implementation and adoption company wide. Essential Duties and Responsibilities:   Responsible for development, maintenance...

Company Details   Company URL: https://www.berkleytechnologyservices.com/                                           Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware.  Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **Ideal candidate will be located in or near the Des Moines metro area** Essential Functions: Investigates and evaluates minor to moderately complex physical damage claims and losses Reviews the loss notice and policy to verify coverage, deductibles, loss payee/mortgagees and confirms that the loss occurred within the coverage period Evaluates repair shop and independent appraiser estimates to determine accuracy Evaluates photos to determine if damages are consistent with loss or prior unrelated damages Evaluates vehicle values and repair costs to establish repair ability versus total loss Resolves questions of coverage,...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position is eligible to work remotely anywhere in the United States with preference given to those who live in the Des Moines, Iowa area** Essential Functions: Serves as procurement resource for assigned categories and/or departments through collaboration with business unit leaders.  Collaborates with business units to understand the business needs, processes and procedures a supplier's products/services support. Acts as the key procurement contact for assigned business units, assisting with issue escalations and resolution, educating partners on policy, contract status, and payment processing. Leads the negotiation of the...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist PRIMARY PURPOSE :   Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims and executes technical and jurisdictional requirements...

Company Details   Berkley Regional Shared Services (BRSS) is the service provider for the Regional Segment of W. R. Berkley Corporation , a Fortune 500 Commercial Lines Insurance Company. With key locations across the United States, BRSS provides insurance service support to our six Regional Segment companies, allowing them to focus on their unique competitive advantages and differentiators within their local marketplaces. BRSS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.     Driven by a commitment to collaboration, BRSS partners with our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  Our mission is to drive transformation and provide exceptional capabilities and service to the operating units. BRSS generates meaningful...

Primary Details Time Type: Full time Worker Type: Employee Claims Specialist – Crop The Opportunity: In this role you will deliver prompt and accurate claims service to policyholders and agents for both multi-peril crop insurance (MPCI) and crop hail claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations.  You will partner with Field Claims Manager to ensure effective and efficient claims operations. • Location: Work Remotely in Iowa, USA • Work Arrangement: This role is fully remote, approximately 20% home office work and 80% field work. • The starting salary range for this role is between $64,000-$96,000 Your New Role: • Distribute and direct losses and claim tracking for defined territory or agency base to support delivery of effective customer...

UFG is seeking a Director - Internal Audit to provide strategic leadership and operational oversight for the planning, execution, and reporting of the audit function. Reporting directly to the VP, Internal Audit, this role is responsible for managing the audit lifecycle, evaluating the effectiveness of internal controls, and ensuring the audit team delivers high-quality results. The ideal candidate is a seasoned leader with extensive technical expertise, capable of driving department-wide initiatives and mentoring a team of professionals to meet the organization’s evolving risk landscape. Essential Duties & Responsibilities:   Collaborate with the VP, Internal Audit and business leaders to develop and implement a multi-year, risk-based internal audit plan. Oversee the end-to-end execution of the annual audit plan, ensuring all financial, operational, and compliance projects are completed on time and within budget. Lead the department-wide risk...