565 call center jobs found

Position Title Private & Commercial Client Services Call Center Associate Location Work From Home NY, NY 11801 Job Summary The Private & Commercial Concierge Associate (PCC) serves as the first point of contact for our Private Bank clients and prospective clientele, delivering a refined, high-touch service experience with professionalism and discretion. In this role, the PCC will be responsible for supporting requests from clients, third parties, as well as from Private Client Groups (PCG). Through these interactions, the PCC will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner with a focus on first-contact resolution. Including but not limited to conducting client focused telephone activities, replying to emails from colleagues and clients, troubleshooting Internet Banking profiles, and handling various other related duties. This position offers a path for high-performing individuals to expand on their...

Call Center Agent At AIG, we are reimagining the way we help customers to manage risk. Join us as a [insert Job Title] to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Call Center Agent is responsible for providing immediate assistance, guiding and assessing customer needs regarding endorsement procedures, policy status, collections, renewals, reinstatements, online billing, claims follow-up, or any other type of assistance offered for our products. This position is part of the Mexico Contact Center team, responsible for assisting our customers before and after a claim occurs. Service hours are Monday through Friday, from 8:00 AM to 5:30 PM and from 8:00 AM to 4:00 PM, in accordance with local regulations and AIG guidelines. In 2024, the General Customer Service Contact Center in Mexico handled approximately 125,000 calls. The main activities of this agent are: • Assisting with...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Customer Service Representative – Melville, NY Salary: $21.88 per hour/ $44,075.00   annually This is an in-office position When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote potential. Within 35 miles of our offices? Hybrid schedule with 2 days/week onsite is...

Hybrid Role: Two days/week required in office. Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. Permanent schedule begins upon completion of training program. 40 hours per week  Market Range 8: $56,542 - $87,954 Available schedules: Monday - Friday 10:30 am - 7:00 pm  Sunday, Monday, Thursday, Friday 8:30 am - 7:00 pm Sunday - Thursday 10:00 am - 6:30 pm The Customer Service Supervisor will supervise and lead a team of customer service representatives and interviewers through mentoring and by example, embracing and exemplifying the NYCM culture. The Customer Service Supervisor will guide and assist team members with professional growth. Duties & Responsibilities: Supervise, support and mentor customer service representatives and interviewers through regular interactions through face to face, telephone, e-mail or IM. Review/approve bi-weekly time management submissions. Train and coach team members with direct...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Claims Service Specialist Salary: $25.81 per hour / $52,000 annually This is an in-office position At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations...

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts. The ideal remote candidate for this role will have previous Personal Lines insurance experience and reside in one of the following locations: New York, New Jersey, Vermont, Connecticut, New Hampshire, Pennsylvania, or Massachusetts. Your Impact: Answers all incoming telephone calls promptly and professionally.  Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.  Processes and responds professionally to inquiries received via email, fax, or mail within established service levels. Accurately documents customer contact reasons and resolution in accordance with department protocol...

IT Support Representative Hybrid Work Schedule Buffalo, NY   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an Information Technology (IT) Support Representative to join our Corporate Headquarters located in Buffalo, New York. The IT Support Representative will become part of a dedicated Information Technology team focusing on providing outstanding first-class “Level 1” technical support to Merchants agents and colleagues via telephone, e-mail, web chat, and other means as necessary. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York for the fourth consecutive year, a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years...

Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and has grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Your Next Chapter:   Do you thrive in an environment where technology, data, and relationships intersect? At Acrisure, we’re redefining what it means to be a sales professional - giving you cutting-edge tools, entrepreneurial freedom, and the backing of a $4.8B global fintech leader. We’re seeking a...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Data Analysis: • Collect, analyze, and assess data related to construction projects to support underwriting decisions. Policy Documentation : • Assist in the preparation and maintenance of underwriting documentation and policy records. Client Communication : • Communicate with brokers, and internal stakeholders to gather necessary information and provide updates on underwriting processes. Underwriting Support: • Provide administrative and operational...

Join us as a Senior Underwriter, National Accounts, Professional Liability/Cyber, Financial Lines to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a Senior Underwriter to contribute to their industry leading Professional and Cyber Liability team. AIG’s strong foundation as the market leader in this area has consistently...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to oversee the day to day operations and maintenance of the buildings and grounds, security systems, HVAC, electrical systems, etc. of multiple locations.  Supervise the contracted building services such as janitorial, landscaping, snow removal, etc. and assist in the performance of general building maintenance duties as outlined in the building maintenance schedules to ensure efficient and safe operation of the facility and grounds. •        Location: New York, NY or Sun Prairie, WI •        Work Arrangement: hybrid working expectations •         The starting salary for this role is between $96,000.00 and $180,000.00 Your new role • Oversee the daily operation and maintenance of assigned locations buildings and grounds which includes the security systems, HVAC, electrical and plumbing systems •Coordinate and supervise the purchase of...

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to drive business growth and profitability by building and maintaining relationships with key retail and wholesale brokers and shaping and executing on our distribution strategy. Strategic Broker Engagement Leader Location: USA –New York- Hybrid and PA-Remote Work Arrangement: Hybrid   The salary range for this role is:  $216,000-405,000K The Opportunity The purpose of this role is to drive business growth and profitability by building and maintaining relationships with key retail and wholesale brokers and shaping and executing on our distribution strategy. Responsibilities: Build and enhance awareness of QBE’s offerings and value propositions with brokers within assigned geography with a focus on office leaders and account executives Manage a portfolio of national broker relationships Serve as a primary point of contact for retail and...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join our team as a Field Auto Appraiser and make a real impact on the auto claims process! In this role, you’ll be on the front lines, writing estimates directly at customer homes, repair shops, or tow yards, and ensuring a smooth and efficient claims experience. You’ll engage in a variety of interactions – whether face-to-face, virtual, or written – as you assess damages and finalize estimates with both customers and repair shops. With a dynamic range of tasks including repairable estimates, total loss assessments, and virtual...

About Specialty Program Group-Wholesale:   SPG Wholesale is the wholesale division of Specialty Program Group, combining five of our legacy wholesale brands (Monarch E&S, Beacon Hill Associates, Specialty Wholesale Insurance Solutions (SWIS), Capitol Special Risk and JDM & Associates) into one unified platform.  Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group, a division of HUB International, offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.   Responsible for developing, managing, marketing, underwriting, and sustaining...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be the...

Company: Oliver Wyman Description: Who We Are?   Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized   expertise   in strategy, operations, risk management, and organization transformation.  The firm has more than 5,000 professionals around the world who work with clients to   optimize   their business, improve their   operations   and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.  Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit   www.oliverwyman.com .   Job Specification   Team: Integrated Consulting Group   Location:  New York,   Chicago   Role: Consultant   Team Overview: Integrated Consulting Group    The Integrated Consulting Group (ICG) is a...

Company: Oliver Wyman Description: Oliver Wyman Summer 2027 Intern - US Application Deadline: March 29, 2026   11:59pm EST Who We Are   Oliver Wyman  is a global leader in management consulting, renowned for blending deep industry   expertise   with specialized skills in strategy, operations, risk management, and organizational transformation. Our mission is to empower clients to achieve lasting success by addressing their most complex challenges and seizing significant opportunities.   We cherish  diversity  and believe in the power of collaborative teams to drive innovation and lasting impact. Our consultants come from varied backgrounds, enhancing our capacity to deliver outstanding results.   At Oliver Wyman, we live by our core values, committed to fostering an  inclusive environment  where everyone can thrive and reach their full potential.   The Internship   Our  Summer Internship Program...

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Process Coordinator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As our Business Process Coordinator on the National Business Process team, you’ll support the Business Process leadership team by...