8 call center insurance agent jobs found

Overview The Commercial Lines Service Specialist is responsible for providing expert-level service and operational support for commercial insurance accounts. This role manages endorsements, certificates of insurance, renewals, and complex account servicing within assigned authority while ensuring compliance with underwriting guidelines and regulatory standards. The position serves as a key resource for high-profile accounts, escalated service issues, and contributing to service excellence, quality control, and continuous process improvement. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Responsibilities: 1. Process commercial lines endorsements and certificates within assigned authority, ensuring compliance with underwriting guidelines, regulatory standards, and client-specific requirements. 2. Service complex and high-profile...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Primary responsibility is to provide remote Help Desk support for network and desktop hardware, software and other end-user specific products. Responsibilities Deliver first-level call resolution for desktop hardware, software, LAN, WAN, E-Mail, Web, Internet, Intranet and administrative computing related problems Log and diagnose issues reported to the Help Desk Provide process, procedure and troubleshooting documentation Coordinate the resolution of any application/software issues Perform standard reporting when required Requirements High School graduate or equivalent, supplemented with technical, vocational or college level course work in Information Technology or Computer Science Knowledge and use of computer and network hardware (LAN,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking a Territory Sales Manager out of New Hampshire/Vermont.    This is a full-time/exempt role.   POSITION OVERVIEW: Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to acquire and retain profitable new accounts, while securing better penetration with winning agents.  Partner with management to influence and execute a territory strategy and production plan that addresses product, pricing, and distribution needs to exceed goals in a competitive marketplace. An ability to leverage personal relationships for business outcomes is key to succeeding in this role.  Meet with...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking a Territory Sales Manager out of New Hampshire/Vermont.    This is a full-time/exempt role.   POSITION OVERVIEW: Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to acquire and retain profitable new accounts, while securing better penetration with winning agents.  Partner with management to influence and execute a territory strategy and production plan that addresses product, pricing, and distribution needs to exceed goals in a competitive marketplace. An ability to leverage personal relationships for business outcomes is key to succeeding in this role.  Meet with...

Overview We are looking for a Senior Underwriting Assistant to join our Core Renewal Team! As an Underwriting Assistant, you will be the first point of contact for our brokers and agents. You will be responsible for starting the underwriting process for the MidAmerica region for existing business. This role will have exposure to all facets of underwriting such as monitoring underwriting tasks in our system, completing endorsements within assigned authority, assigning work out to appropriate contact in departments, and handling smaller renewals based on assigned letter of authority for multiple lines of business. We will provide you with the tools and resources to be successful as you’ll interact with various stakeholders, participate in professional development, and enjoy career growth in your role. As an Underwriting Assistant you will mentor others, lead projects, and help with training of less experienced employees....

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization. Responsibilities Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc. Handle an average of 35-45 inbound phone calls per...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking a Territory Sales Manager out of New Hampshire/Maine.    This is a full-time/exempt role.   POSITION OVERVIEW: Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to acquire and retain profitable new accounts, while securing better penetration with winning agents.  Partner with management to influence and execute a territory strategy and production plan that addresses product, pricing, and distribution needs to exceed goals in a competitive marketplace. An ability to leverage personal relationships for business outcomes is key to succeeding in this role.  Meet with...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking a Territory Sales Manager out of New Hampshire/Maine.    This is a full-time/exempt role.   POSITION OVERVIEW: Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to acquire and retain profitable new accounts, while securing better penetration with winning agents.  Partner with management to influence and execute a territory strategy and production plan that addresses product, pricing, and distribution needs to exceed goals in a competitive marketplace. An ability to leverage personal relationships for business outcomes is key to succeeding in this role.  Meet with...