53 claim director jobs found

OBJECTIVE Director of Property Claims Objective To drive claims performance for the entire property team. To assure compliance and successfully balance adjusted loss expense, loss cost and customer satisfaction.  Directly responsible to ensure the prompt, efficient and consistent handling, operation, control and disposition of all first and third party personal and commercial property claims. To plan, organize and direct the implementation and usage of tools and emerging technology needed through innovation and the simplification of business processes.  To provide direction, leadership and technical services for property claims.  Responsible for ensuring quality and customer service standards are achieved.  Develop and be responsible for assigned division and corporate projects that contribute and support strategic goals. RESPONSIBILITIES Director of Property Claims Responsibilities Promote and champion corporate/divisional...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Senior Associate Account Manager to join our team. This position will report to our agency located in Reese, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Receive and process telephone service requests, including but not limited to, policy endorsements, cancellations, billing and identification card issuance Thoroughly and accurately document agency management system Maintain thorough knowledge of company procedures Process all in-coming and out-going mail Review insurance company communications daily Review account renewals and endorsements for accuracy Complete the billing...

Status – Regular FT Hours of Operation/Shift: M-F 7:30 am-5:30pm    (shift bid and awarded by seniority) Site - Detroit Whitmer   This position is accountable to analyze, evaluate, resolve and/or route unassigned, misdirected, customer interoffice and corporate correspondence to the appropriate corporate processing unit/department. Evaluates and mails appropriate forms, brochures and other requested document to subscribers based on their coverage. Performs investigation and research to resolve issues/problems impacting the processing of corporate correspondence. Analyzes inbound and outbound correspondence to identify and determine benefits and designate which corporate inquiry processing department and/or specific correspondence should receive it and bring to closure. Determines and distributes appropriate corporate forms and brochures, etc. according to subscriber contract benefit. Validates weekly corporate Priority Alert listing to ensure timely processing of...

SUMMARY:  Primarily responsible for the following:  Authority to evaluate which submitted vendor physical and phone audits and decide which require further analysis; approval, completion and processing mail audits; processing adjustments, and reviewing phone and physical audits requiring further review in a multi-functional business unit.  Provides direct customer service via phone, fax, and e-mail to internal and external customers including, but not limited to; Business Development Consultants and Service Center representatives, Finance, and other Premium Audit staff, as well as agents, attorneys, NCCI / regulatory bureaus, and policyholders. PRIMARY RESPONSIBILITIES: •   Actively engages in the identification of solutions for multiple or cross-functional business areas.  Has an understanding of the direction of the overall industry and evaluates the related impact. •   Evaluate and decide in a timely manner which vendor audits submitted require further review and provide...

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)   This is an entry-level position. This position leads to a Medical Only Claims Specialist I and is expected to last up to 12 months. Upon completion of the training plan the incumbent is expected to be proficient with the Medical Only Claims policies, processes, procedures, and terminology related to the job. In addition, the incumbent will be proficient in the job responsibilities and tasks of the Medical Only Claims Specialist I position description. The incumbent will be evaluated on their progress and successful completion of the training plan each quarter. Upon satisfactory completion, the incumbent will be eligible for the Medical Only Claims Specialist I position.  Medical Only Claims Associate will work with all members of the team and may receive direction, support, and instruction from the Manager or Medical Only Claims Specialists depending on the assignment....

SUMMARY:  Provider Relations Specialist I Responsible for servicing internal and external customers who contact AF Group via the ACD phone line. Responsible for providing quality, consistent and accurate medical payment information to internal and external customers.  Provider Relations Specialist II Responsible for analyzing billings including outpatient hospital and multiple surgeries by utilizing our Medical Bill Review (MBR) software and reference library to determine appropriateness of codes and excessive charges. Responsible for making coding determinations according to state rules and regulations.  PRIMARY RESPONSIBILITIES:  PRIMARY RESPONSIBILITIES: Provider Relations Specialist I •    Utilizes ACD phone lines to manage incoming calls and inquiries. •    Provides high level of customer service for all internal or external customers thru telephonic, email and fax. •    Demonstrates dependable work ethic. •    Manages confidential client information with discretion and good...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking  a Consultant  Casualty Claims . This is a full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices: Howell, MI Southfield, MI Grand Rapids, MI   POSITION OVERVIEW:  The Consultant Casualty Claims  is responsible for  managing   no-fault claims that typically involve minimal to moderate injury and disability severity. Duties include verifying coverage, evaluating medical bills and applicable no-fault benefits for payment, and  maintaining  clear communication with claimants, third parties and providers....

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking  a Consultant  Casualty Claims . This is a full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices: Howell, MI Southfield, MI Grand Rapids, MI   POSITION OVERVIEW:  The Consultant Casualty Claims  is responsible for  managing   no-fault claims that typically involve minimal to moderate injury and disability severity. Duties include verifying coverage, evaluating medical bills and applicable no-fault benefits for payment, and  maintaining  clear communication with claimants, third parties and providers....

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking  a Consultant  Casualty Claims . This is a full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices: Howell, MI Southfield, MI Grand Rapids, MI     POSITION OVERVIEW: The Consultant Casualty Claims  is responsible for  managing   no-fault claims that typically involve minimal to moderate injury and disability severity. Duties include verifying coverage, evaluating medical bills and applicable no-fault benefits for payment, and  maintaining clear communication with claimants, third parties and providers. Claims...

Who We Are   At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.   HUB is   one of   the   largest global insurance and employee benefits   brokers ,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over   20 ,000 employees in   over   6 00   offices throughout North America, HUB has   grown substantially, in   part due to our   industry   leading...

The Doctors Company has an opportunity for a Member Advocate to join our collaborative and dynamic team. Our Member Advocates are a vital part of the Underwriting Team and are often the face of the company, providing best imaginable customer service and support related to medical malpractice insurance policies. If you’re motivated by meaningful work, continuous learning, and delivering excellent service in a fast-paced setting, this role may be a great fit. This is a hybrid opportunity in the company's East Lansing, MI office. The schedule for this position is 8am - 5pm EST.   Position Summary Our Member Advocates are the first point of contact, providing exceptional customer service in a fast-paced call center environment. On average, Member Advocates resolve approximately 40-60 inbound calls per day, along with additional off-phone task processed in-between calls. Member Advocates communicate essential concepts to our members and external partners, covering topics such as...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our Midwest territory. This is a full time, non-exempt role. This position is eligible for a hybrid or remote arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies....

Who We Are   At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.   HUB is   one of   the   largest global insurance and employee benefits   brokers ,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over   20 ,000 employees in   over   6 00   offices throughout North America, HUB has   grown substantially, in   part due to our   industry   leading...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Administration & Support Senior Assistant to join our team. This position will report to our agency located in Reese, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Operate digital, multi-line phone system, distributing work to various departments as required.   Assist Account Managers and producers to process telephone service requests, including but not limited to policy endorsements, cancellations, billing and identification card issuance. Thoroughly and accurately document agency management system as required. Maintain thorough knowledge of agency procedures. Process all...

Job Title: Underwriter Location: Remote in Multiple States/ Hybrid in Only Michigan (dependent upon on proximity of office location) Reports To: Cindy Woityra Employment Type: Full-Time Job Requisition ID: 2026-288 Requisition Begin Date: 6/2/2026 Requisition End Date 07/31/2026 (Posting may close earlier if filled or business needs change.) Help us insure it Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview We are looking for a Underwriter who is innovative, can build relationships, and thrives in a fast-paced environment, we have an...

SUMMARY Manage the legal department support staff and operations of the department, including workflow processes, and all associated technology, and management of departmental vendor relationships.    ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Plans, directs, manages and evaluates the day-to-day operations and production of OGC  Facilitate departmental software needs, system changes and training, including matter management software, panel counsel billing system, among others Oversee handling of all incoming mail for litigated matters Responsible for oversight of all electronic and other court filings and service of documents as needed in various jurisdictional filings. Oversee handling of all incoming mail for litigated claims across multiple brands. Reporting and report preparation Manage, draft and maintain claim litigation workflows and processes, including various electronic filing interfaces Employ excellent...

OBJECTIVE Regional Associate Manager - Southeast Objective To hire, coach, field train and manage multiple line insurance agents based on a partnership business plan that supports and achieves production growth, producer development, and profitable operations. RESPONSIBILITIES Regional Associate Manager - Southeast Responsibilities Select, recruit, hire, coach, field train, and manage agents and assist the Managing Partners to achieve partnership and corporate multiple line business plan objectives. Utilize and follow established company procedures and pre-contract development to acquire and prepare potential candidates for agent status. Recruit for net growth and stability in partnership manpower.   Select and recruit agent candidates according to established recruiting guidelines. Recommend to Managing Partners and the Statewide Sales Director the appointment of new agents. Utilize multiple methods of education and...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to: Investigate and assemble facts, determine policy coverage,...