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claims operations analyst Massachusetts

39 claims operations analyst jobs found

Intact Insurance Specialty Solutions
10/08/2026  
IT Risk & Compliance Analyst (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA Full Time
AIG
08/29/2026  
Senior Actuarial Analyst - US Programs
Senior Actuarial Analyst - US Programs At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Actuarial Analyst - US Programs to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking a dynamic Senior Actuarial Analyst to assist with pricing the US Programs business.  The Senior Actuarial Analyst will help elevate the technical capabilities of the underwriting team through dynamic work projects such as new program due diligence & onboarding, rate...
AIG Boston, MA Full Time
The Hanover Insurance Group
08/27/2026  
Intern - Property Analyst
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . SUMMER INTERNSHIP OVERVIEW:  The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program​ (June – mid August), You will:  Take on meaningful projects and work alongside some of the very best talent in the industry Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)  Participate in a cross-functional team building project focused on corporate philanthropy Attend weekly development workshops with your...
The Hanover Insurance Group Worcester, MA
Liberty Mutual
10/22/2026  
Personal Lines Product Consultant
Description Do you want to shape future product offerings within USRM by helping the Personal Lines Specialty Team build best-in-class products across the portfolio while working to simplify our business by defining complex problems and recommending solutions?    **The level of position offered will be based on skills and experience at manager discretion. This position may have in-office requirements depending on candidate location.**     The US Retail Markets PL Specialty Product organization is hiring a Consultant for the Specialty Frontier and Product Development team. This role will split time between Frontier work—driving product convergence, Legacy Book consolidation, and operationalization of our go-forward products—and Specialty product development—researching, incubating and implementing new product concepts. You will partner with cross-functional Specialty Product teams to drive alignment on your recommendations and ensure they are...
Liberty Mutual Boston, MA Full Time
MSI, A Baldwin Risk Partner
10/21/2026  
Rotational Undergraduate Analyst - MSI
Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...
MSI, A Baldwin Risk Partner Boston, MA Full Time
Arbella Insurance
10/20/2026  
Team Manager - Claim Wakefield Office
Under limited direction, lead the investigation and timely disposition of first and third party claims. These claims may require a high level of technical experience and may involve large damages and/or questions of coverage. Oversee team performance and production to ensure Claim department goals are achieved in support of the business plan. Responsible for execution of tactical, day-to-day activities and imparting functional technical expertise. Key Responsibilities Select, train and develop an effective and efficient staff Establish and communicate clear performance standards and objectives Conduct performance evaluations; recommend salary adjustments, promotions, transfers, and dismissals Counsel employees on educational and job opportunities which will enhance their career development Spend time coaching, mentoring, training, and developing their staff, addressing other responsibilities that need to be done at this level, and an appropriate work-life balance has been...
Arbella Insurance Wakefield, MA Full Time
Arbella Insurance
10/20/2026  
Vice President Chief Actuary
The Vice President Chief Actuary is a strategic leadership role responsible for overseeing the development and execution of actuarial models and indication development, advanced analytics, innovation and data-driven strategies. This leader will guide teams in delivering actionable insights, risk evaluations, predictive modeling, and financial forecasting to support the company’s business objectives and regulatory compliance. This leader has the ability to challenge, develop and lead their staff in pursuit of the function’s business objectives. A hands-on style, a service oriented/collaborative approach and a deep passion for excellence to align with the culture of Arbella and its values.   Lead and grow high-performing actuarial and data science teams. Drive the integration of actuarial science and advanced analytics to inform pricing, underwriting, risk management, risk selection and business strategies. Collaborate with senior executives on enterprise-wide decision-making ,...
Arbella Insurance Quincy, MA Full Time
The Baldwin Group
10/20/2026  
Senior Client Relationship Manager, Employee Benefits - IAS Northeast
Position Summary The Sr Client Relationship Manager (Sr. CRM), Employee Benefits, is the primary relationship manager for a portfolio of mid to high complexity clients, overseeing employee benefit programs, renewals, retention, strategic partnership and advanced service needs. This role applies advanced benefits expertise to lead a multi-year renewal strategy, ensure completion of compliance requirements, analyze complex benefit trends, and provide proactive, strategic guidance that strengthens client relationships, satisfaction, and retention. Operating with a high degree of independence, Sr. CRM drives day-to-day client delivery, leads pivotal planning in partnership with Advisors, and resolves escalated or highly complex service issues. This role also mentors colleagues, contributes to process improvement initiatives, and ensures the delivery of a consistent “Peace of Mind” client experience. The Sr. CRM collaborates closely with the Client Executive, Client Success...
The Baldwin Group Boston, MA Full Time
The Baldwin Group
10/20/2026  
Placement Director, Commercial Risk - IAS Northeast
Primary Functions:  Directly supervises and leads a high-functioning team of risk placement professionals. Responsible for the overall function of marketing, underwriting, and placement of new business accounts submitted by the Sales Team and the consistent quality output of the Risk Placement team. The Risk Placement Department Director maintains and fosters a positive working relationship with insurance carrier marketing, underwriting and support staff; has in-depth knowledge of markets, products, and coverages; and serves as a resource in this capacity for the Marketing and Risk Placement Analysts and Sales Executives. The Risk Placement Department Director also fosters effective communication and information-sharing with Business Insurance Service staff and management, Business Insurance Sales staff and management, and Senior Management, and ultimately achieves exceeds-expectations delivery of service.  Duties and Responsibilities:  Manages Risk Placement staff...
The Baldwin Group Boston, MA Full Time
Central Insurance
10/19/2026  
Senior Actuarial Analyst
About the Company  Central Insurance has been family owned and operating since 1876, and we’re just getting started. We’re a property and casualty insurance group that believes great work starts with Integrity, thrives on strong Relationships, and never settles for less than Excellence. With over $2B in assets and an A (Excellent) A.M. Best rating, we offer stability, opportunity, and a team you’ll actually enjoy being part of. We make a difference for our policyholders by providing excellent service and being there in the greatest times of need.   About the Role We are a team of employees who are passionate to deliver best in-class customer service and innovation in the industry. It's because we put Integrity, Relationships and Excellence in all aspects of our work.  Our employees have the opportunity to fully utilize their talents and bring their best self. We believe that who you are is just as important as what you do! If you are a problem-solver...
Central Insurance Waltham, MA
WTW
10/13/2026  
Early Careers: ADML Insurance & Financial Consulting Internship - Northeast - Summer 2027
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.  Contract Dates: June 2027 through August 2027 The Business Create your future. Within Health, Wealth & Career, WTW's Absence, Disability Management & Life (ADML) practice helps employers design, implement and optimize programs that support employees during some of life's most critical moments, including illness, injury, family leave, disability, financial protection and return-to-work transitions. Our consultants partner with many of the world's leading...
WTW Boston, MA Full Time
Tokio Marine HCC
10/10/2026  
Claims Attorney
Role Details Job Title: Claims Attorney Location: Wakefield, MA (Hybrid)* Reports To: Specialty Claims Manager Employment Type: Full time Job Requisition ID: 2026-975 Requisition Begin Date: 10/05/2026   Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.   At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a...
Tokio Marine HCC Wakefield, MA Full Time
The Hanover Insurance Group
10/09/2026  
Underwriting Specialist Technology, Small Commercial Lines
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology and Life Sciences Underwriting team is seeking an experienced Small Commercial Lines Technology Underwriter to join our growing team in Massachusetts and New York.   This is a full-time, exempt position with flexibility to work in a hybrid or fully remote arrangement.   POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Technology accounts that drive profitable growth and align with Technology’s appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
10/09/2026  
Underwriting Specialist Technology, Small Commercial Lines
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology and Life Sciences Underwriting team is seeking an experienced Small Commercial Lines Technology Underwriter to join our growing team in Massachusetts and New York.   This is a full-time, exempt position with flexibility to work in a hybrid or fully remote arrangement.   POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Technology accounts that drive profitable growth and align with Technology’s appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites...
The Hanover Insurance Group Worcester, MA
Liberty Mutual
10/09/2026  
Director, State Operations
Description Responsible for state(s) with moderate environment and competitive market. Directly accountable for state profit and loss including performance against plan. Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Directs the analysis, development and management of pricing and underwriting strategies in a state(s). Tracks and responds to changes in the market, such as regulatory issues, legislative issues, and competitive practices. Coordinates activity between all parts of US Retail Market (USRM) including Product, Distribution, Claims, Marketing and Underwriting. Business strategic initiatives for state(s) will determine scope of duties. Responsibilities Establishes objectives for the state(s) in terms of growth and profitability. Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions. Collaborates within Product and...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
10/08/2026  
Senior Consultant, Boiler Inspector
Description Advance your career with Liberty Mutual Insurance – A Fortune 100 Company   Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual’s Equipment Breakdown Risk Control group might be right for you. Our team works closely with customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual’s mission of helping people live safer, more secure lives.   Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.   This role is 100% remote within the assigned territory. This role is also eligible for a company car. Additional information will be provided if you moved forward to speak with a recruiter.    The role provides commercial lines customers with boiler and pressure vessel...
Liberty Mutual North Adams, MA Full Time
CNA
10/08/2026  
AVP, Underwriting – NAP Structured Risk
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  In this officer position, you will lead and direct an underwriting team specializing in National Accounts Property (NAP) Structured Risk Segment. Your primary responsibilities include driving underwriting excellence, ensuring profitability, and fostering business development for a national portfolio. You will be accountable for achieving business results through effective management and strategic implementation of objectives and policies for NAP ground-up business, aligning with the company’s strategic plans for the for the NY (NYC, Long Island), NJ, New England territory. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with...
CNA Boston, MA Full Time
Intact Insurance Specialty Solutions
10/01/2026  
Technical Consultant (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA Full Time
Hiscox
10/01/2026  
VP, Digital Business Development Leader
Job Type: Permanent Build a brilliant future with Hiscox   VP, Digital Business Development Leader Reports to: SVP, Head of Digital Partnerships Location(s): Atlanta, Boston, Chicago, Hartford, Manhattan The VP, Digital Business Development Leader at Hiscox is responsible for driving the profitable growth of Hiscox’s SME insurance products through our digital partnership channel, leading a team of business development managers and enablement personnel by working with new, existing, and prospective digital distribution partners. This role will build and drive a best-in-class sales practice, develop and enhance deep partner relationships, and deliver innovative solutions that reflect a deep understanding of our partners’ goals. The ideal candidate has a general manager mindset and can solve ambiguous problems, lead and develop a team of business development professionals, collaborate with internal and external stakeholders seamlessly, own a P&L, and...
Hiscox Boston, MA Full Time
Liberty Mutual
09/29/2026  
Reinsurance Operations Manager
Description Risk Financing sits at the center of how Liberty Mutual transfers risk to the reinsurance market, and its effectiveness depends on a large number of functions moving in step. This role exists to make that happen. As Reinsurance Operations Manager, you will be the connective tissue between Risk Financing and its key partner functions — Enterprise Risk Management, RI Operations, RI Accounting, Legal, Tax, LM Re and the broker community — ensuring that priorities are clearly set, actively managed and consistently executed across all of them. This is a role for someone who is energized by turning recurring friction into durable process. You will own the definition of the treaty lifecycle and its implementation across the team, contribute to the standard operating procedures that allow placement teams to act with confidence, and take a leading role in renewal preparation and management — including the treaty handover to downstream teams within agreed...
Liberty Mutual Boston, MA Full Time

 

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