05/19/2026
CBCS, a division of Cottingham & Butler, is seeking a driven leader to join our Workers’ Compensation team and lead a team of Claim Administrators. This role combines people leadership with technical oversight to ensure high-quality claim handling and client service.
Responsibilities
Lead, coach, and develop a team of Claims Administrators
Review claims for quality, adherence to best practices, and proper documentation
Provide guidance on complex claims, escalation decisions, and reserving strategies
Monitor team performance against key metrics
Support hiring, onboarding, and ongoing training of team members
Maintain strong communication with clients, injured workers, and providers
Qualifications
Prior business or claims experience preferred; leadership experience a plus
Strong communication, critical thinking, and organizational skills
Do you think this might be a fit for you? Send us your resume – we’d love to talk!
Pay &...
Cottingham & Butler
Dubuque, IA
