37 claims support associate jobs found

Join our Commercial Auto team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions...

Supports the growth, development, and lifecycle management of Telematics-enabled insurance products and programs. This position will be seated at our office in Stevens Point, WI under a hybrid work model. What You’ll Do: As a Telematics Product Specialist, you will provide support to underwriting, claims, loss control, and other internal associates, as well as agents and customers on Telematics-enabled programs and processes. You will also provide assistance to all involved in telematics-based programs at Sentry. In addition, you will… Provides day-to-day support via email and phone to agents and customers in the on-boarding and validation process of Sentry’s telematics program(s). Ensures that onboarded motor carriers are Sentry customers. Supports the monitoring and reporting of our telematics products and programs, including, but not limited to, underwriting, claims, and pricing. Tracks and supports the first notice of loss team on collision reports received...

Primary Details Time Type: Full time Worker Type: Employee Claims Specialist – Crop The Opportunity: In this role you will deliver prompt and accurate claims service to policyholders and agents for both multi-peril crop insurance (MPCI) and crop hail claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations.  You will partner with Field Claims Manager to ensure effective and efficient claims operations. • Location: Work Remotely in Wisconsin, USA • Work Arrangement: This role is fully remote, approximately 20% home office work and 80% field work. • The starting salary range for this role is between $64,000-$96,000 Your New Role: • Distribute and direct losses and claim tracking for defined territory or agency base to support delivery of effective customer service...

Commercial Property Underwriter is a technical property consultant and provides guidance to improve underwriting skills across business units to help achieve growth and profitability. Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and experience. What You'll Do As a Commercial Property...

Sentry is seeking a motivated Senior Actuarial Analyst to support pricing and actuarial analysis across our Small Commercial insurance portfolio. Working under the guidance of actuarial leadership, this role will help develop the analytical foundation that supports our small commercial products. You will contribute directly to pricing and product decisions that impact the future of Small Commercial at Sentry. This position can be filled as an Actuarial Analyst or a Senior Actuarial Analyst based on the qualifications and experience of the selected candidate. This position works within Sentry's hybrid work model and is eligible to work on a hybrid-basis out of our Stevens Point, WI or Madison, WI office locations. What You'll Do As an Actuarial Analyst, you will: Compile, validate, and analyze data used in actuarial studies supporting pricing, reserving, and rate adequacy for Small Commercial products. Assist in the preparation of state rate filings, statistical...

Sentry’s Project Managers manage department specific projects and portfolio initiatives. This position can be filled as a Project Manager or as a Program Manager, based on the qualifications and experience of the selected candidate. What You'll Do As a Project Manager, you will: Deliver department level projects or assists with cross-department projects or portions of portfolio level initiatives, typically involving multiple teams across IT functions or business areas. Facilitate communication, problem-solving and negotiation across teams, while collaborating at the manager to director level to ensure stakeholder and general project alignment. Lead core project delivery activities such as planning, schedule management and project risk management including contributing ideas and content such as solutions, risks, issues, and other project related artifacts. Provide financial tracking and cost management support for department level projects. Promote...

As an HR Business Consultant, you will provide a broad range of strategic human resources consulting services to business leaders. Our HR Business Consultants are thought leaders who balance business and associate needs when problem-solving and creating integrated solutions. They utilize a deep understanding of our business model to proactively translate the area’s strategies into HR solutions that best enable the business teams to meet its strategic objectives. What You'll Do As an HR Business Consultant, you will: Build strategic relationships with business leaders and develop trust and business acumen to deliver on business needs. Partner with HR centers of excellence (COE) to execute key processes related to employee relations, staffing, training, performance management, succession planning, compensation and benefits for business partners. Identify, define and recommend solutions to address the needs of the business while taking account of the broad...

This role will oversee the day‑to‑day operational functions of a legal support team, ensuring efficient workflow, continuous improvement and high‑quality service delivery. What You’ll Do: As a Legal Operations and Support Supervisor, you will oversee the Legal Specialists and Legal Assistants at Sentry that provide critical support to the legal team.  You’ll also play a key role in establishing a legal operations function, allowing Sentry’s Legal Department to better understand the work we do to best align our efforts to Sentry’s strategic initiatives.   In addition, you will... Collect and analyze data on legal activities, performance metrics, and spend to provide insights for strategic decision-making. Oversee implementation and optimization of legal technology solutions like e-billing, matter management, and legal spend analytics to streamline tasks and improve efficiency. Assist the Legal Department in managing its legal spend and relationships with outside...

Serve as first contact for claims, handling phone, online, and mail submissions, meeting call KPIs, collaborating in team huddles, learning Sentry units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

The Account Manager’s main responsibility is to manage daily client service needs for a designated book of business, which may be overseen by a Producer or Account Executive responsible for service, placement, and business development. This role involves extensive use of system tools and frequent client communication via email or phone. The Account Manager must strictly adhere to corporate procedures, including maintaining data integrity within the system of record. As a key part of the client team, the Account Manager also provides guidance to any third-party vendors managing aspects of the account                                                                                         Your Impact​  •    Client management:  •    At the direction of the Producer or Account Executive (Prod/AE), participates in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering  •    Manages a renewal book of business, including creation of...

Primary Details Time Type: Full time Worker Type: Employee Actuarial Lead - Property Location: WI – Sun Prairie, GA- Atlanta, NY – New York City, IL - Chicago Work Arrangement: Hybrid (2-3 days in the office) The salary range for this role depends on experience and location.  See below for the range for your location. Atlanta, GA and Sun Prairie, WI $120,000 - $180,000 Chicago, IL - $132,000 - $198,000 New York City, NY - $150,000 - $225,000 The Opportunity This is an exciting opportunity for an experienced actuary looking to grow their career in the E&S Property space! The purpose of this role is to provide expert actuarial advice to business units, ensuring technical excellence in business planning, and deep dives into portfolio segments. Additionally, the role involves developing relationships with key stakeholders, coaching student actuaries, and supporting the actuarial manager as needed. The role also includes taking...

What You’ll Do As an Account Manager II, you’ll manage day-to-day service responsibilities for employee benefits clients while acting as a knowledgeable, dependable partner throughout the client service cycle. Client Relationship & Service Management Independently manage a book of fully insured and level-funded employee benefits clients (generally 2–100 enrolled employees) Serve as the primary day-to-day contact for assigned accounts, ensuring strong relationships and client satisfaction Lead renewals, annual reviews, and ongoing plan support, including claims, billing, enrollment, and service issues Present renewal data, plan comparisons, and market analysis to clients in partnership with the consultant Manage implementations and carrier changes from start to finish Collaboration & Team Support Attend client meetings (including in-person meetings) alongside consultants as needed Mentor and support Account Manager I team members Work...

At Sentry, we realize that getting valuable, hands-on experience is important for you and your career. We’re looking to recruit UW-Stevens Point for our Claims Co-op program. In this program you’ll have the opportunity to work part-time while attending classes and full-time during summers. Our co-op program is designed to provide you the opportunity to gain valuable experience while working in our Stevens Point location. What You’ll Do The Claims co-op students will work closely with a mentor to understand how claims are handled. Our Claims Co-op offers opportunities to: Assist claims representatives with claim handling activity Support internal and external customers with empathy and understanding Document claim files with information provided Bilingual support as applicable Access to insurance course work including licensing and designations Professional and Personal development opportunity Develop knowledge of claim handling best practices and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Risk Solutions team is currently seeking a Senior Risk Solutions/Loss Control Consultant , preferably in the Southern Wisconsin region. This is a full-time, exempt role. Position is eligible for a fully remote arrangement.    POSITION OVERVIEW: Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.    IN THIS ROLE, YOU WILL: Conduct field surveys on prospect and...

This position supports the Claims department by assisting with various aspects of the Customer Service Representative (CSR) process including ordering police reports, processing expense bills, completing social media searches and other various duties as assigned. Throughout the school year, this position is part-time 8 to 24 hours per week based on class schedule and our company’s business hours, which are Monday through Friday, 8 a.m. to 4:30 p.m. During the summer and breaks, the position can be 40 hours per week. RESPONSIBILITIES:   Assist the Claims Division in ordering police reports. Process expense payments Assist the CSR Team with indexing checks Upload CDs Complete Social Media Searches Other duties/projects as assigned QUALIFICATIONS   ESSENTIAL:   Pursuing Associate’s or Bachelor’s degree High degree of accuracy and attention to detail Excellent organizational skills to handle and prioritize multiple responsibilities Proficient with...

R&R Insurance is growing, and our Employee Benefits team is looking for an Employee Benefits Analyst who enjoys working with data, solving problems, and helping clients understand the financial side of their benefit plans. In this role, you’ll partner closely with our consultants and service teams to analyze claims data, prepare benchmarking and financial reports, and support client presentations. Your work will help clients better understand their benefit programs and make informed decisions about their plans. This is an excellent opportunity for someone with strong analytical skills who wants to build a long-term career in the employee benefits consulting space. What You’ll Do Prepare monthly benefits claims reports for fully insured and self-funded clients Develop benchmarking analyses and reports for clients and prospective clients Assist in preparing the financial components of client presentations Provide data for premium and contribution calculations...

Under the direction of the Director of Sales, the Personal Lines Account Executive will be responsible for generating new business sales to drive organic growth and to provide a high-level of customer service in retaining and servicing Personal Lines Accounts.   This opportunity is for an individual that enjoys networking, has a high level of professionalism, and a passion for providing personalized service to their clients. Essential Duties & Responsibilities Prospect and qualify new personal lines accounts that meet agency standards. Generate new business appointments through networking, referrals, and other sources to attract and retain clients. Identify cross-sell opportunities across departments and expand lines of business on current accounts. Meet or exceed assigned annual new business revenue and retention goals. Proactively manage an assigned book of business using the Epic Agency Management System. Obtain information requested by company...

Essential Duties & Responsibilities Provide, with a positive attitude, a high level of support in obtaining, maintaining, expanding and servicing personal accounts with demonstrated experience Assists department leadership with special projects and business needs in support of agency operations and growth (i.e. training, workflow improvements, communications, meetings/event coordination, documentation of best practices)  Grow and develop talents and insurance knowledge in conjunction with The Ansay Way to the highest level possible and demonstrate expertise in both quality and efficiency   Responsible for strong results of account Round/Up-Sell existing books for additional lines of coverage or policy limits (umbrellas/ higher limits/specific coverage endorsements)  Handles VIP client accounts by providing outstanding customer service and tailored experience  Ensures proper documentation handling and detail-oriented workflow. Best practices are upheld and provides...

Position Summary Under the direction of the Team Leader, the Senior Commercial Lines Account Manager CORE is responsible for providing advanced support in obtaining, maintaining, expanding, and servicing Commercial Lines Select Accounts. This role serves as a subject matter expert (SME) for the Commercial Lines team and plays a key role in mentoring Account Managers, supporting training initiatives, consulting on process improvements, and driving operational excellence. The Senior Account Manager works collaboratively with Producers, leadership, and internal teams to ensure best practices, consistency in service delivery, and a high level of client satisfaction. This position may be located in any of our office locations Essential Duties & Responsibilities Provide, with a positive attitude, a high level of expertise and leadership in obtaining, maintaining, expanding, and servicing commercial accounts. Serve as a subject matter expert for Commercial Lines coverage,...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster-Kenosha/Racine, WI Salary: $34.60-$44.01 per hour/$69,700-$88,663 We are looking for talented Auto Damage Adjusters to join our team in Kenosha/Racine, WI. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately...