29 claims team lead jobs found

The CareIQ Scheduling Coordinator provides administrative customer service assistance to claimants, providers, and claims management by scheduling ancillary healthcare appointments. Utilizing proprietary systems and knowledge from training, a CareIQ Scheduling Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. This role operates with a high focus on accuracy and urgency to ensure that appointments are scheduled quickly in alignment with the claimant and customer needs. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILTIES:  Provides telephonic customer service in an inbound and outbound high-volume call-center environment Completes accurate data review and entry Able to learn and operate corporate proprietary systems Schedules medical appointments for claimants and owns the results of assigned cases, to ensure product service level expectations are met Ensures all case stakeholders are...

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business and is hybrid,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Supplemental Health Claims Consultant is an individual contributor responsible for providing subject matter expertise to design, implement, and continuously improve supplemental health claims processes, procedures, and workflows. This role partners closely with Claims Operations, Product, Compliance, Training, and Technology teams to ensure customer-focused, compliant, and efficient claims practices. The position may also adjudicate claims and support quality initiatives as needed. Key Responsibilities:  Process, procedure, and workflow design: Lead the...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Indianapolis , IN :   8909 Purdue Road Suite 501, Indianapolis , IN ✨ What we offer: A stable, consistent work environment —both in-office and virtual 21.82 per hour A comprehensive training program to help you support...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604 Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268 Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063 West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304  PRIMARY PURPOSE :...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Senior Technical Program Manager Location:...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Indianapolis, IN:   8909 Purdue Road Suite 501 Indianapolis, IN 46268   PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining...

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Lead Underwriter is responsible for leading underwriting operations within a specialized segment, driving profitability through strategic risk selection and portfolio management. This role provides leadership and oversight to underwriting teams while ensuring adherence to company standards and regulatory requirements. The core function of this role centers on balancing underwriting authority with...

Position Summary We are at an inflection point. AI is no longer a future capability — it is the core operating system of competitive enterprise. As our Director of Artificial Intelligence, you will be the architect and catalyst behind how we design, build, and scale AI across the organization. From foundation models and autonomous agents to end-to-end business process automation, you will shape the intelligence layer of our enterprise. This is not a research role or a proof-of-concept position. You will own outcomes — driving AI from strategy to production, bridging the gap between emerging capabilities and real business impact, and building the talent, platforms, and culture that make it all sustainable. What will your job entail? WHAT YOU'LL OWN AI Architecture & Platform Leadership Define and own the enterprise AI architecture, spanning LLMs, SLMs, fine-tuned models, and retrieval-augmented systems. Establish model selection frameworks — knowing when to...

AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20+ years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose us. When retailers or manufacturers want flexible and innovative service solutions that will ensure the focus of building customer retention and customer satisfaction, they turn to us. Position Overview: Reporting to a Claims Team Manager, the Claims Examiner - Bilingual works directly with the insured, service contractors, clients, and other internal and external stakeholders to support the Warranty claims team. Claims Examiners - Bilingual are responsible for the handling of all Warranty insurance claims for major clients in our diverse portfolio. Our...

At OneAmerica, we deliver on promises when customers need us most.  We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has unique personal and financial goals.  We keep our promises, so we can help them achieve their goals and realize their definition of financial success. The Implementation Manager leads the end‑to‑end onboarding of new employer groups for our Employee Benefits products, including Life, Disability, and Supplemental Health. In this client‑facing role, you will serve as the primary point of contact for clients, brokers, and internal partners—ensuring accurate plan setup, timely delivery of contracts and bills, and a seamless transition to ongoing service teams. Your work helps establish the foundation for a long‑term, successful client relationship. What You Will Do: Serve as the single point of contact for new clients throughout the implementation lifecycle. Facilitate kickoff...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Account Executive leads the execution and servicing of assigned accounts, coordinating with internal and external stakeholders. Provides support to Brokers, Underwriters or Team Leaders regarding all policies and/or key accounts. Partners with Brokers or Underwriters to solicit, promote, sell, quote, and maintain renewals from existing agents as well as support new business. KEY...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Long Term Care Claims Associate is responsible for adjudicating less complex long-term care claims with close supervision and support. Focuses on learning systems, policy interpretation, and documentation standards while delivering compassionate customer service. Primary duties may include, but are not limited to: Adjudicate routine claims according to policy and regulatory guidelines. Request and review basic medical records and care plans. Communicate claim status and decisions to claimants and providers. Document all actions...

SUMMARY Responsible for providing consultation and training to employers regarding safety matters. Develop business partnership and ambassador-type relationship with insured policyholders. Evaluate physical premises, equipment, materials, work practices, and safety policies and programs.  Conduct safety surveys of employers’ premises to gather information to assist in risk selection as an integral part of the underwriting process.  Work with management to develop loss control strategies that will have the greatest impact on company success measures. This position involves field-based work requiring travel within the assigned market/territory. Residency within or in close proximity to the designated market is required to support job responsibilities.   Identify potentially hazardous conditions and unsafe acts that may have an adverse impact on employee claims and assist the client in reducing or eliminating those hazardous condition or unsafe acts. Review business...

About Specialty Program Group:  Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). About CM&F: CM&F Group (cmfgroup.com) is looking for a customer-oriented Account Manager. The Account Manager will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Account Managers are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Account Managers can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Account Managers can gather that for you. Problem-solving comes naturally to customer care specialists. They...

About Specialty Program Group:  Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). About CM&F: CM&F Group (cmfgroup.com) is looking for a customer-oriented Account Manager. The Account Manager will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Account Managers are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Account Managers can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Account Managers can gather that for you. Problem-solving comes naturally to customer care specialists. They...

Position Title Branch Banking - Client Consultant II   Location Fort Wayne, IN 46805   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance : Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively   seek   and deliver the right client introductions to the right team member(s) to achieve growth targets and...