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claims team lead Massachusetts

70 claims team lead jobs found

09/26/2025  
Director of Manufacturing Underwriting Featured
Location: Hybrid (Van Wert or Columbus, OH; Irving, TX; Waltham, MA; Alpharetta, GA) or Fully Remote Position type:  Full time - Salary We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work.   Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   Join us as the Director of Manufacturing Underwriting , where you will lead the Manufacturing Underwriting Specialization and shape its strategic direction. In this role, you’ll develop and execute plans aligned with corporate objectives, collaborate with regional and cross-functional teams to ensure effective product placement, and advance underwriting expertise through tailored strategies. You’ll...
Central Insurance Waltham, MA, USA
08/29/2025  
Director of Inland Marine Underwriting Featured
Location: Remote Work Model We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work.   Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   Join us as the Inland Marine Underwriting Lead , where you’ll build inland marine specialization and drive profitable growth. In this pivotal role, you’ll collaborate across teams, sharpen underwriting strategy and expertise, and build high-impact agency relationships to position Central as a market leader in inland marine.   How You’ll Make an Impact   Lead inland marine underwriting specialization and coordinate expertise in loss control and claims  Develop short and long-range...
Central Insurance Waltham, MA, USA
12/12/2025  
Sr Product Owner, Self Service Strategy
Job Description Our Group Benefits Digital team is seeking a Senior Product Owner, which will be responsible for self-service portal and mobile capabilities utilized by plan holders/ employers, brokers, members, and dental providers. This position is embedded within the business and will collaborate closely with a technical lead to drive a focused team of developers and QA professionals to achieve key results for the Group Benefits business. In addition, this Product Owner role is responsible for the end-to-end digital experience for a specified persona(s), and will be responsible for collaborating with other groups within the business and technology to identify and implement important capabilities for our customers and partners. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, claims/ leave management and broker technology. Our goal is to cement our market leading position and innovate using...
Guardian Boston, MA, USA Full Time
12/11/2025  
Training Specialist (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA, USA Full Time
12/11/2025  
Senior Citrix Engineer (Hybrid or Remote)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA, USA Full Time
12/10/2025  
Field Auto Damage Adjuster - South Boston MA
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join Our Team as a Field Auto Adjuster – Where Every Day Brings a New Challenge! Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No...
Allstate MA, USA Full Time
12/08/2025  
Senior IT Project Manager
The  Senior IT Project Manager  will lead complex cross-functional initiatives that advance the company’s modernization of core insurance systems, digital platforms, and enterprise analytics capabilities.  In addition to leading high-profile initiatives, this role will establish a traditional project management discipline, organizational change management, and Agile delivery practices to ensure technology programs are executed efficiently, within scope and budget, and aligned with Coverys’ mission to support the healthcare community through innovative insurance and risk management solutions.  The Senior IT Project Manager has a deep understanding of standard project and change management practices required to successfully execute technology initiatives, excels at stakeholder management, and can bridge the gap between business and technology teams in a dynamic, compliance-driven environment.   Essential Duties & Responsibilities:   Project Leadership & Delivery...
Coverys Boston, MA, USA Full Time
12/07/2025  
UR Case Manager I
The Utilization Review Case Manager gathers demographic and clinical information on prospective, concurrent and retrospective in-patient admissions and out-patient treatment, certifies the medical necessity and assigns an appropriate length of stay while supporting the goals of the Case Management department and of CorVel. This is a hybrid role.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Identifies the necessity of the review process and communicates issues of concern to the appropriate claims staff/customer Collects data and analyzes information to make decisions regarding certification or denial of treatment Documents all work in the appropriate manner Promotes utilization review services with stakeholders Additional duties as assigned   KNOWLEDGE & SKILLS:  Must have thorough knowledge of both CPT and ICD coding Ability to interface with claims staff, attorneys, physicians and their representatives, as well as advisors/clients and coworkers...
CorVel Boxborough, MA, USA Full Time
12/05/2025  
Senior Cloud Security Engineer (Hybrid or Remote)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA, USA Full Time
12/03/2025  
Actuary, Countrywide Auto Analytics
Description The Countrywide Auto Analytics team is seeking a talented individual contributor to help shape Personal Line (PL) Auto’s profitable growth strategy and lead analytical deep dives into the top opportunities and concerns within our portfolio. By developing well-reasoned strategies and recommendations, this individual will lead aspects of cross-functional working groups, influence senior leadership decisions, and drive in-market changes based on their findings. The ideal candidate will have a deep understanding of our Auto insurance products, exhibit strong technical and analytical skills, and the ability to convey complex insights to stakeholders effectively.   **This is a ranged posting. Level offered will be based on skills and experience at manager discretion.** **This role may have in-office requirements depending on candidate location.**   Responsibilities: Support the establishment and communication of transparent growth and...
Liberty Mutual Boston, MA, USA Full Time
12/01/2025  
Underwriting Intern - Wakefield
Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world.  Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion.  Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference.  Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.  TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers...
Tokio Marine HCC Wakefield, MA, USA Full Time
12/01/2025  
Senior Underwriting Officer, Excess Casualty
Description   The Senior Underwriting (UW) Officer, Excess Casualty, will report to the Executive Underwriting Officer of Major Accounts Casualty.  Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Excess Casualty portfolio, which services some of the largest companies in the U.S. The Senior Underwriting (UW) Officer, Excess Casualty, will work with the leadership team, deliver technical expertise, and serve as the point of contact for the frontline underwriting teams for all questions, key decisions, or referrals. The role will engage with various product sets in Umbrella, Excess, and Alternative Risk Transfer (ART).   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for assigned lines of business (lead umbrella/excess) in Majors Excess Casualty. Interacts independently with field...
Liberty Mutual Boston, MA, USA Full Time
11/26/2025  
Senior Catastrophe Analyst
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  The Catastrophe Risk Management department is growing and searching for a Senior Catastrophe Analyst to join a highly technical and dynamic team that is tasked with driving improvement in the company’s overall management of catastrophe risk. If you are looking for a role that has significant business impact, this position could be for you. We are searching for candidates that enjoy learning more about catastrophes, how they impact CNA, and how the company can better price and manage risk. This role frequently interacts with the Cat Modeling team and IT, Underwriting/Claims leadership, as well as Actuary, Analytics, Risk Control, and Reinsurance leadership. The Catastrophe Risk Management...
CNA Boston, MA, USA Full Time
11/25/2025  
Commercial Lines Client Executive
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Client Executive Client Executive – This position is a client-facing role responsible for directly supporting client relationship management and coordinating all necessary insurance stewardship and service activity.  The Client Executive is a high performing, goal-oriented individual whose primary responsibilities are building risk management strategies and managing the overall client relationship.  The Client Executive is expected to also coordinate the relationships between the client and the internal Cross team, oversee the work product of the internal service team, and be the driving force for renewal and stewardship tasks. In partnership with the individual resources on the client service team, the Client Executive will negotiate and engage with carriers and underwriters when necessary. The Client Executive has responsibility to ensure team members deliver...
Cross Insurance Wakefield, MA, USA Full Time
11/21/2025  
Senior Client Relationship Executive
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Senior Client Relationship Executive What you will do: The Senior Client Relationship Executive (SCRE) is responsible for the overall relationship and financial management of our most complex clients including, but not limited to: Large clients or blocks of clients with complex benefit plans...
Sun Life Wellesley, MA, USA Full Time
11/20/2025  
Claim Assistant (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA, USA Full Time
11/20/2025  
Senior Client Support Consultant
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The Opportunity The Client Support Consultant...
Sun Life Wellesley, MA, USA Full Time
11/19/2025  
Assistant Director, Forecasting
Description The Workforce Planning team is seeking a Senior Analytics lead to support call volume forecasting within our Service organization.  This role will own long term forecasts for multiple call centers, and consult on short term and partner volume forecasts; including understanding call volume drivers, including policy sales/retention, telephony routing, eService/self service options, and underwriting/pricing changes.  This role will create forecasts as well as reviewing forecasts created by junior/contracted analysts, and will own explaining those forecasts to service stakeholders.      *This position may have in-office requirements twice a week depending on candidate location.*   Responsibilities: Develops analyses based on complex data for US Retail Markets (USRM) Claims & Service. Creates, updates and communicates call/claim volume forecasts in both short term (<8 weeks) and long term (up to 3 years). Quantifies the competitive...
Liberty Mutual Boston, MA, USA Full Time
11/12/2025  
AVP Personal Lines Product
The Assistant Vice President will provide the strategic vision for the Personal Lines products and partner with key stakeholders to drive the product development, pricing strategy, profitability and growth of the Personal Lines business. Oversight of complex, large-scale, strategic, and highly specialized projects, initiative tracking, revenue and expense planning/monitoring, communications, vendor management and customer segment development. Evaluate business processes, recommend efficiencies and improvements and changes. Manage complex data gathering, reporting and analysis. Oversee Product department of highly analytic and experienced managers, and individual analysts that provide competitor analysis, filings, testing and analytics. This candidate will have a proven track record of building, leading and retaining high performing teams. Assist in the formulation and thought leadership around important aspects of the PL business that affect the firms’ ability to grow and be...
Arbella Insurance Quincy, MA, USA Full Time
11/04/2025  
Senior Director, Data
The Senior Director, Data is responsible for leading the enterprise data function. This role oversees all data-related functions for the organization including Analytics, Data Science, Robotics & Data Engineering. This role drives the establishment & execution of our data strategy, modernizes data platforms, and adopts predictive modeling and generative AI solutions. This role will plan, deploy, and manage the steps necessary to foster an “analytics and innovative culture”. Reporting directly to the CIO, this individual will build partnerships with executive leadership to establish the vision for managing data as a business asset and to maximize the value derived from data assets; and leverage data as a strategic asset, improving decision-making, enhancing risk management, and driving operational efficiency. Essential Duties & Responsibilities Lead and grow the Business Analytics, Data Science, Robotics, Data Platform & Engineering teams - fostering...
Coverys Boston, MA, USA Full Time