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claims team lead Massachusetts

87 claims team lead jobs found

Berkley
06/26/2026  
Senior Loss Control Consultant
Company Details   Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast.  As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us.  Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.    At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Company URL:  https://www.acadiainsurance.com/ Responsibilities Loss Control Consultant Conducts surveys and services accounts by identifying and evaluating...
Berkley Marlborough, MA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
06/26/2026  
TEMP- Senior Workers’ Compensation Claims Adjuster
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): TEMP - Senior Workers’ Compensation Claims Adjuster Employment Type: Contingent Worker FLSA Status: Non-Exempt Location: In-Office or Remote Summary: We are looking for a highly capable Senior Workers' Compensation Claims Adjuster to help us on a temporary assignment with an estimated end date of October 9, 2026 and work from anywhere in the United States. This role will adjudicate indemnity workers' compensation claims of higher technical complexity for our customers in the state of MA. Contractors in this role are required to accurately record all hours worked and...
BP&C, Shared Services Inc. (American National & Argo Group) MA Full Time
Intact Insurance Specialty Solutions
06/25/2026  
Senior Manager, IT Controls & Audit Compliance (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK, and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA Full Time
Liberty Mutual
06/25/2026  
Head of Delegated Authority Management, North America Programs & Delegated Authority
Description **This role is posted as a range between two levels with final grade level determined based on the selected candidate’s experience. The salary range reflects the lesser of two levels.    Role Summary North America Programs & Delegated Authority has been tasked with scaling from ~$200M to $1B in GWP by 2030. The Head of Delegated Authority Management is a key leadership role responsible for building the governance, diligence, onboarding, risk monitoring, and offboarding capabilities needed to support that growth.   The role owns the end-to-end execution of the delegated authority management framework for North America, ensuring delegated arrangements are evaluated, approved, launched, monitored, and exited in a controlled, consistent, and scalable way. This includes new opportunity diligence, partner approval, onboarding readiness, ongoing governance, delegated authority risk monitoring, issue escalation, audit coordination, control...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
06/25/2026  
Head of Bordereaux and Reporting, North America Programs & Delegated Authority
Description Role Summary: North America Programs has been tasked with scaling from approximately $200M to $1B in GWP by 2030. The Head of Bordereaux & Reporting is a key leadership role responsible for building and scaling the bordereaux, reporting, and data capabilities required to support that growth across a rapidly expanding delegated authority portfolio, as well as select delegated authority business supported across other profit centers.   The role owns the end-to-end bordereaux operating model for North America Programs & Delegated Authority, including onboarding, ingestion, validation, reconciliation, governance, and reporting. The position is responsible for ensuring timely, accurate, and scalable data delivery across underwriting, finance, claims, actuarial, compliance, and reinsurance functions while establishing the operational standards, controls, and reporting capabilities required to support significant portfolio growth.   In...
Liberty Mutual Boston, MA Full Time
Sun Life
06/25/2026  
Associate Director, Clinical Services
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The Opportunity: The Associate Director, Clinical...
Sun Life Wellesley, MA Full Time
Sun Life
06/12/2026  
Director, Connectivity Strategy & Operational Enablement
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The Opportunity   Sun Life's Digital Strategy...
Sun Life Wellesley, MA Full Time
The Hanover Insurance Group
06/09/2026  
Technical Consultant Casualty Claims- CGL
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Technical  Claims Consultant , with expertise in Commercial General Liability (CGL).   This is a full-time, exem pt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:   Worcester, MA Rocky Hill, CT Phoenix, AZ Howell, MI Richmond, VA Itasca, IL Syracuse, NY   POSITION OVERVIEW:  The Technical Consultant, Casualty Claims, manages moderate to complex and high-value casualty and litigated claims with minimal supervision. This role requires advanced investigative and negotiation skills to resolve disputes and handle escalated situations, while...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/09/2026  
Technical Consultant Casualty Claims- CGL
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Technical  Claims Consultant , with expertise in Commercial General Liability (CGL).   This is a full-time, exem pt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:   Worcester, MA Rocky Hill, CT Phoenix, AZ Howell, MI Richmond, VA Itasca, IL Syracuse, NY   POSITION OVERVIEW:  The Technical Consultant, Casualty Claims, manages moderate to complex and high-value casualty and litigated claims with minimal supervision. This role requires advanced investigative and negotiation skills to resolve disputes and handle escalated situations, while...
The Hanover Insurance Group Worcester, MA
Insurify
06/08/2026  
Senior Manager, AI Search & Discovery (GEO/AEO)
Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers is a top priority, and we actively work to prevent such incidents. Insurify will never request sensitive information or payment during the hiring process. Be cautious of text-only interviews, interviews conducted through Microsoft Teams, or suspicious offer letters.  Why us?  Insurify is one of America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. Our company vision is to...
Insurify Cambridge, MA
Intact Insurance Specialty Solutions
06/05/2026  
Senior Software Developer (Hybrid or Remote)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA Full Time
QBE
06/05/2026  
Lead Claims Relationship Management
Primary Details Time Type: Full time Worker Type: Employee Lead Claims Relationship Management Location: USA –Boston, MA, Plano, TX, Los Angeles, CA Work Arrangement: Hybrid if within 50 miles radius from office; also open to Remote The salary range for this role is:  109,000K-186,000K The Opportunity The purpose of this role is to act as a central point of contact for driving process and policy enhancements within assigned distribution channels, collaborating across departments and with key stakeholders to ensure cost-effective claims outcomes and alignment with organizational goals. Additionally, the role involves supporting Claims Relationship Managers in delivering exceptional claims service across various business lines, managing a portfolio of customer relationships, and serving as a key escalation point for claims disputes and enquiries to uphold the success of the QBE Claims Management strategy. Responsibilities: Contribute...
QBE Boston, MA Full Time
QBE
06/04/2026  
Cost Containment Lead
Primary Details Time Type: Full time Worker Type: Employee Cost Containment Lead Location: USA – Marblehead, MA Work Arrangement: Hybrid if within 50 miles from office location The salary range for this role is:  $47,000K-$220,000K   The Opportunity Manage a portfolio of complex claims by conducting loss investigations, evaluations and settlements on moderate to high level claims for the Accident and Health business unit.  Assures timely and accurate reserves.  Effective communication and collaboration with Underwriting, Actuary, Legal and Risk.  Working within specific limits and authority, conduct and coordinate loss investigations on technically complex claims to provide accurate facts for disposition Your new role: Primary Responsibilities • Implement the administration of insurance coverage to complex claims by conducting loss investigations, analyzing factual information, interpreting insurance policies and applying legal and...
QBE Marblehead, MA Full Time
Central Insurance
06/03/2026  
Middle Market Underwriter
Location: Waltham, MA Work Model: Hybrid Position type: Full time - salary We’re a team of employees passionate about delivering best-in-class customer service and innovation in the industry. We prioritize integrity, relationships, and excellence in all aspects of our work. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! As a Middle Market Underwriter, you’ll help Central fulfill its promise to its customers by effectively managing your assigned territory, building strong relationships with agents, writing a profitable book of business, and providing top-notch service. Key Responsibilities of the Role Manage and underwrite assigned book of middle market business to achieve profitability and meet financial objectives Select profitable new business through analysis of the risks presented, coverage requested, and losses incurred Classify and price...
Central Insurance Waltham, MA
Allstate
06/01/2026  
Large Loss Contents Adjuster - Field Estimating - Springfield, MA
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Large Loss Contents Property Adjuster: You will be traveling to customer’s home and handling claims virtually. Handle escalated claims files that have complex contents. Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly. You will be on site inspecting as well as using advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate. Communicate empathetically with customers and help them through...
Allstate West Springfield, MA Full Time
Liberty Mutual
05/29/2026  
Personal Lines Senior Territory Manager
Description Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.   As a Senior Territory Manager, you will drive profitable premium growth across an assigned territory by building strong, consultative partnerships with independent agents. This role is critical to expanding market share through strategic agency management, collaboration with underwriting and internal partners, and disciplined execution of Personal Lines growth initiatives.   Key Responsibilities   Own and manage an assigned territory, driving profitable growth in alignment with financial and operational...
Liberty Mutual Burlington, MA Full Time
Allstate
05/29/2026  
Field Auto Appraiser - North Boston, MA
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Appraiser, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process , using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or...
Allstate MA Full Time
Liberty Mutual
05/27/2026  
Actuary- Middle Market Energy Underwriting
Description North America Actuarial & Analytics is seeking an experienced actuary to serve as the dedicated supporting actuarial partner to the US Middle Market Energy Underwriting team. In this high visibility role, you will work directly with underwriting, product and actuarial to enhance pricing decisions and influence strategy across a technically complex and niche industry portfolio. This position will be focused on providing high quality analyses, effectively communicating key outcomes to support ongoing prospective strategies, and delivering insights that influence real business outcomes. The ideal candidate brings strong analytical and communication skills, a proactive mindset to solve complex problems, and a demonstrated ability to execute thoroughly in a collaborative environment.   Responsibilities: • Perform in-depth analysis of the US Middle Market Energy portfolio to assist business decision making, financial planning, and strategy...
Liberty Mutual Boston, MA Full Time
Intact Insurance Specialty Solutions
05/26/2026  
Principal DevOps Engineer (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA Full Time
Intact Insurance Specialty Solutions
05/26/2026  
DevOps Engineer (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA Full Time

 

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