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claims technician Massachusetts

73 claims technician jobs found

Liberty Mutual
10/21/2026  
Technical Claims Specialist
Description Under limited supervision and established practices, the Technical Claims Specialist is responsible for the investigation, evaluation, and disposition of Complex Unit Auto and General Liability cases of moderate to high exposure.   Responsibilities: Investigate, evaluate, and manage complex environmental claims from initial notice through resolution. Analyze policy language, coverage issues, exclusions, conditions, and applicable environmental liability provisions . Coordinate with defense counsel, coverage counsel, environmental consultants, and other specialists Investigates claims to determine whether coverage is provided, establish liability and verify damages.  Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. Works closely with staff and outside defense counsel in managing litigated files according to...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
10/20/2026  
Senior Technical Claims Specialist, Environmental
Description Join a Growing Team and Tackle Some of the Industry's Most Complex Environmental Claims   Liberty Mutual is expanding our Environmental Claims team and seeking an experienced Environmental Claims Professional to manage high-exposure environmental, pollution, toxic tort, and mass litigation claims within our Commercial Specialty Lines portfolio!  This is an excellent opportunity for a seasoned claims professional who thrives in complex coverage and liability analysis, enjoys collaborating with legal and industry experts, and is looking to make a meaningful impact at a Fortune 100 carrier known for its financial strength, innovation, and commitment to customer advocacy.  In this role of Senior Technical Claims Specialist, you will exercise significant judgment and ownership throughout the entire claim lifecycle, from coverage analysis and investigation through litigation management, negotiation, and resolution. You'll partner closely with...
Liberty Mutual Boston, MA Full Time
The Hanover Insurance Group
08/26/2026  
Technical Consultant Casualty Claims - CGL
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a  Technical  Claims Consultant , with expertise in Commercial General Liability (CGL).   This is a full-time, exem pt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:   Worcester, MA Howell, MI Richmond, VA Itasca, IL Syracuse, NY   Phoenix, AZ Alpharetta, GA Rocky Hill, CT Position Overview/Summary: The Technical Consultant, Casualty Claims, manages moderate to complex and high-value casualty and litigated claims with minimal supervision. This role requires advanced investigative and negotiation skills to resolve disputes and handle escalated...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
08/26/2026  
Technical Consultant Casualty Claims - CGL
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a  Technical  Claims Consultant , with expertise in Commercial General Liability (CGL).   This is a full-time, exem pt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:   Worcester, MA Howell, MI Richmond, VA Itasca, IL Syracuse, NY   Phoenix, AZ Alpharetta, GA Rocky Hill, CT Position Overview/Summary:  The Technical Consultant, Casualty Claims, manages moderate to complex and high-value casualty and litigated claims with minimal supervision. This role requires advanced investigative and negotiation skills to resolve disputes and handle escalated...
The Hanover Insurance Group Worcester, MA
MSI, A Baldwin Risk Partner
10/21/2026  
Rotational Undergraduate Analyst - MSI
Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...
MSI, A Baldwin Risk Partner Boston, MA Full Time
Arbella Insurance
10/21/2026  
Personal Lines Operations Associate -Temporary Role
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA Full Time
Arbella Insurance
10/21/2026  
Contact Center Internship - 2026 Fall Semester - Part Time
Arbella Insurance Group is one of the leading insurers in the Northeast. To achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station. At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encouraging our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company. It’s no wonder that we've been recognized by the Boston Business Journal as a Best...
Arbella Insurance Quincy, MA Part Time
Arbella Insurance
10/21/2026  
Head of Application Development
This position reports to the VP & CIO and leads the software engineering, software architecture, and application development efforts across all of Arbella’s business areas. The Head of Application Development is a senior level IT role and part of the senior leadership team. This role provides leadership, vision and direction for the Application Development organization. This position is responsible for recruiting, developing, and retaining talent, as well as ensuring the Application Development staff has the skills and capabilities to meet business needs. This leader oversees the implementation of large, strategic software engineering initiatives, ongoing maintenance, and enhancement of existing applications, and is responsible for championing best practices and ensuring initiatives achieve business outcomes. The Head of Application Development serves as a strategic leader and trusted advisor to business units across the company exhibiting a strength in building collaborative,...
Arbella Insurance Quincy, MA Full Time
Salem Five Insurance
10/21/2026  
Universal Banker II
  Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.   JOB DUTIES AND RESPONSIBILITIES include, but are not limited...
Salem Five Insurance Rowley, MA Full Time
Intact Insurance Specialty Solutions
10/21/2026  
Technical Lead – API and Integration Development (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA Full Time
Intact Insurance Specialty Solutions
10/21/2026  
Peoplesoft Developer (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Canton, MA Full Time
The Hanover Insurance Group
10/21/2026  
Sr Workers Comp Adjuster
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Compensation Lost Time Claims department is seeking a Senior Workers Compensation Claims Adjuster for the Central region team. This team handles claims in Iowa, Illinois, Indiana, Michigan, Nebraska, and South Dakota. This is a hybrid Full-time/Exempt role reporting to our Worcester, MA, Itasca, IL, or Farmington Hills, MI office.   POSITION OVERVIEW: The  Senior Workers Compensation Adjuster  is responsible for managing moderate to complex and high-value casualty claims with minimal supervision. This role requires advanced investigative and negotiation skills to effectively resolve disputes and handle escalated situations. The Consultant works closely with internal...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
10/21/2026  
Sr Workers Comp Adjuster
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Compensation Lost Time Claims department is seeking a Senior Workers Compensation Claims Adjuster for the Central region team. This team handles claims in Iowa, Illinois, Indiana, Michigan, Nebraska, and South Dakota. This is a hybrid Full-time/Exempt role reporting to our Worcester, MA, Itasca, IL, or Farmington Hills, MI office.   POSITION OVERVIEW: The  Senior Workers Compensation Adjuster  is responsible for managing moderate to complex and high-value casualty claims with minimal supervision. This role requires advanced investigative and negotiation skills to effectively resolve disputes and handle escalated situations. The Consultant works closely with internal...
The Hanover Insurance Group Worcester, MA
Liberty Mutual
10/21/2026  
Senior Underwriter, Energy
Description The Senior Underwriter is responsible for underwriting energy accounts independently within delegated authority, making data-driven accept/decline and pricing decisions for complex or high line-size risks across oil & gas, pipelines, power generation and renewables in North America.   Key responsibilities   Manage a portfolio of brokers/agents and clients; source and underwrite profitable energy business. Assess technical exposures using loss histories, engineering reports, production/operational data and modelling; set terms, limits, deductibles and reinsurance needs. Provide portfolio analytics and insights to inform pricing, appetite and marketing plans. Maintain senior broker relationships and clearly articulate coverage differences and risk appetite. Collaborate with Claims, Actuarial, Engineering, Legal and UW Support; participate in improvement and product development projects. Mentor junior underwriters and...
Liberty Mutual Boston, MA Full Time
Arbella Insurance
10/20/2026  
Team Manager - Claim Wakefield Office
Under limited direction, lead the investigation and timely disposition of first and third party claims. These claims may require a high level of technical experience and may involve large damages and/or questions of coverage. Oversee team performance and production to ensure Claim department goals are achieved in support of the business plan. Responsible for execution of tactical, day-to-day activities and imparting functional technical expertise. Key Responsibilities Select, train and develop an effective and efficient staff Establish and communicate clear performance standards and objectives Conduct performance evaluations; recommend salary adjustments, promotions, transfers, and dismissals Counsel employees on educational and job opportunities which will enhance their career development Spend time coaching, mentoring, training, and developing their staff, addressing other responsibilities that need to be done at this level, and an appropriate work-life balance has been...
Arbella Insurance Wakefield, MA Full Time
The Baldwin Group
10/20/2026  
Senior Client Relationship Manager, Employee Benefits - IAS Northeast
Position Summary The Sr Client Relationship Manager (Sr. CRM), Employee Benefits, is the primary relationship manager for a portfolio of mid to high complexity clients, overseeing employee benefit programs, renewals, retention, strategic partnership and advanced service needs. This role applies advanced benefits expertise to lead a multi-year renewal strategy, ensure completion of compliance requirements, analyze complex benefit trends, and provide proactive, strategic guidance that strengthens client relationships, satisfaction, and retention. Operating with a high degree of independence, Sr. CRM drives day-to-day client delivery, leads pivotal planning in partnership with Advisors, and resolves escalated or highly complex service issues. This role also mentors colleagues, contributes to process improvement initiatives, and ensures the delivery of a consistent “Peace of Mind” client experience. The Sr. CRM collaborates closely with the Client Executive, Client Success...
The Baldwin Group Boston, MA Full Time
Guardian
10/20/2026  
API Solution Lead
Position Summary Are you passionate about API strategy, digital transformation, and creating innovative connectivity solutions that improve customer experiences? Do you thrive at the intersection of business and technology, translating complex business needs into scalable digital capabilities? Guardian is seeking an API Solution Lead to serve as the bridge between business and technology teams, driving the design, development, and adoption of APIs across the enterprise. In this role, you will partner closely with business leaders, architects, developers, product teams, and external partners to advance Guardian's API strategy, deliver integrations that create market value, and ensure our APIs remain best-in-class. You will play a critical role in shaping Guardian's digital ecosystem while helping accelerate innovation, customer experience, and strategic partnerships.   You Are A strategic thinker and lifelong learner who is energized by emerging technologies,...
Guardian Boston, MA Full Time
Guardian
10/20/2026  
Senior Product Owner - BenTech (Hybrid)
Position Summary Do you enjoy transforming complex business needs into innovative digital solutions? Are you passionate about building scalable integrations that improve the experience for customers, brokers, and partners? Guardian is seeking a Senior Product Owner, Benefits Technology (BenTech) to lead the strategy, development, and delivery of industry-leading integration capabilities across our Group Benefits ecosystem. In this role, you will partner closely with business and technology leaders to define product priorities, drive execution, and enhance Guardian's connectivity with benefits administration platforms, carriers, and external partners. This is an exciting opportunity to help shape the future of Guardian's digital benefits experience as we continue to invest in modern technology and market-leading solutions.   You Are A strategic and customer-focused product professional who thrives at the intersection of business and technology. You are...
Guardian Boston, MA Full Time
Salem Five Insurance
10/16/2026  
Sr. Loan Servicing Specialist (Mortgage/Consumer Loan Servicing)
  Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.   This position requires the ability to work in the Salem, MA office. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible for assisting with all customer inquiries and requests through all means including the internal ticketing system, contact center and retail branches to ensure prompt response and follow through; responsible for research and customer contact. Responsible for execution of all residential and consumer servicing functions, including: quality control of new installment loans and residential mortgage loans; processing payments and advances; issuing accurate statements and notices including rate change notifications; maintaining and adjusting...
Salem Five Insurance Salem, MA Full Time
The Hanover Insurance Group
10/16/2026  
Auto Adjuster ($2,500 Sign-on Bonus)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto Physical Damage Adjuster – Service Claims. This role is eligible for a $2,500 sign-on bonus. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI / Farmington Hills, MI POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and...
The Hanover Insurance Group Worcester, MA

 

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