17 client service administrator jobs found

Primary Role: This position is responsible for supporting the Education Division by providing administration, account management, clerical and customer support. Duties and Responsibilities: The following is a brief summary of the duties and responsibilities of this position. This is not meant to be all encompassing of the responsibilities of the position: Preparation of RFPs (requests for proposals) and associated marketing and sales materials Preparation of renewals for staff Enrollments and invoicing Direct engagement with clients to manage accounts Formation/review of file uploads to carrier sites Update client contacts and other information as needed within Benefit Point and EPIC Communicate with clients regarding claims issues/questions regarding primary insurance (domestic and international) Maintain client filing system Creation of PowerPoint presentations Assist in answering client questions Other duties as assigned Key Competencies: To perform the job...

About Us: HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. As an Employee Benefits Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Benefits Consultants with the servicing and administration of assigned accounts in accordance with the practices, policies, and procedures of the Company. Duties and Responsibilities: Working with Account Manager on all business functions...

About HUB: HUB International is a leading global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Primary Role: The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business focused on construction. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Client Administrator to join our growing team in Kansas City, MO! The Client Administrator provides comprehensive administrative and operational support to the Service Team, ensuring efficient coordination of daily activities. This role manages tasks such as data collection and report preparation, meeting and travel coordination, and the creation of correspondence and documentation. The Client Administrator frequently uses PC software for word processing, spreadsheets, graphics, and the preparation of insurance certificates. Responsibilities may vary by assignment, but the position consistently supports smooth workflow, accurate communication, and effective team operations. How You Will Contribute: Performs a broad variety of administrative duties and staff support services for an assigned...

Position Summary The Surplus Lines Representative is responsible for handling semi-routine assignments related to surplus lines documentation, ensuring accuracy in filings, and supporting day-to-day operations. The role provides support to the Surplus Lines teams, stays informed about industry changes, and participates in customer outreach initiatives. They collaborate with branch offices, contribute to maintaining tax tables, and assist during internal and external audits. What will your job entail? Job Responsibilities: • Works on semi-routine assignments related to surplus lines documentation, recognizing the accepted practices, utilizes online systems to retrieve, organize, and delivers surplus lines filings. • Supports operational activities by working closely with branch offices and accounting team to ensure proper procedures are followed within the Surplus Lines team. • Helps the Surplus Lines teams during internal and external audits, ensures that all requested...

Primary Role: Responsible for administering the agency’s internal capabilities and expertise in the implementation of benefits administration and HRIS technology systems for our clients. The purpose of the team is to position Hub as a recognized leader in technology solutions for small and mid-market employers.  The goal is to create a continuously better enrollment experience for members with greater ease of administration for employers and our internal service teams. Duties and Responsibilities: The duties include but are not limited to the following: Working with Benefits Technology Specialists on all business functions ensuring clients’ needs are met Adhere to the renewal processes that ensure consistency of execution, accuracy of data and the ability to scale our services. Adhere to the new build & take over processes that ensure consistency of execution, accuracy of data and the ability to scale our services. Maintain a thorough knowledge of Employee...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Senior Manager, Stop Loss and Health Claims leads our dynamic claims unit. In this critical role,...

Company Details Why MEC? At Midwest Employers Casualty (MEC), we combine the stability of a Fortune 500 company with the agility of an innovative team. We are passionate about improving the quality of life for employees severely injured on the job and helping companies understand and mitigate risk. Our culture values collaboration, curiosity, and continuous learning. If you want to make an impact, work on meaningful projects, and grow your career in a supportive environment, MEC is the place for you. The company is an equal opportunity employer. Company URL: https://www.mecasualty.com Responsibilities The Account Executive is an externally focused role responsible for driving growth, retention, and long-term value through ownership of key broker, prospect, and strategic account relationships. This role is accountable for clearly and compellingly articulating the MEC Difference—positioning MEC’s...

Description PLEASE NOTE: Preferred locations are St. Louis, Columbus, or Detroit but also open to remote work. The Director of Asset Management will oversee a team of asset managers responsible for a portfolio of tax credit investments and community development loans.  Director must have prior experience closing or managing various tax credit investments with a high level of focus on LIHTC.  The ideal candidate will also have prior experience managing LIHTC loan portfolios. The Director will play an important role in managing internal and external relationships through directing an appropriate balance between customer requests and risk management.  The Director will have primary responsibility for ensuring the team executes on all appropriate portfolio risk management processes. The Director will report to the Director of Tax Credit Lending and Investments and will be accountable for: Managing a team of...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: As the Director, Stop Loss Claims Strategy and Innovation , you will lead an organization focused on...

Primary Role: The Operational Support Coordinator at HUB International is an integral member of the operations team and will provide direct support related to operations and client services. Duties and Responsibilities: The duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. Manage and maintain front desk area, lobby and help with upkeep in kitchen/lounge area. Answer multi-line phone system (including transfers). Manage and distribute of incoming and outgoing mail. Scan mail into our Agency Management System and deliver it electronically to client service teams....

Primary Role: The Healthcare Unit Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business. Coordinates and provides day-to-day service for healthcare related clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. Duties and Responsibilities: Manages a book of insurance business, routine client requests, and some moderately complex client accounts independently while acting with a high degree of independent discretion, autonomy, and decision-making Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations Works closely with Risk Consultants and other HUB personnel on all aspects of client...

Our Parent Company in Kansas City is growing and looking to add experienced professionals to our Employee Benefits team! This is an opportunity to step into a client-facing, strategic role where you’ll have ownership, influence, and the ability to make a meaningful impact on both clients and their employees. These roles are ideal for individuals with a strong background in servicing and managing client relationships who enjoy collaborating with internal teams to deliver exceptional service, support compliance, and drive new business opportunities. The Account Executive interacts with clients on a day-to-day basis while developing and maintaining relationships with both client and carrier representatives to develop and execute on the client’s benefit strategy. The Account Executive will research, analyze, and evaluate medical, life, disability and other benefit plans and serve as the benefit expert to clients. Your Impact Subject matter expert on Health & Welfare...

Primary Role: The Carrier Resource Manager serves as the primary liaison between HUB International and insurance carrier partners. This role is responsible for managing all aspects of carrier relationships, including appointments, contracts, communications, and resource coordination. The position supports the regional Chief Marketing Officer and works cross-functionally with operations teams to ensure seamless carrier administration and maximize the value of carrier partnerships for all lines of business. Duties and Responsibilities: Develop and maintain positive relationships with carrier representatives, underwriters, account managers across all lines of business and serve as primary point of contact for carrier inquiries, communications, and document requests Coordinate and schedule carrier visits, meetings, presentations, appreciation activities, and recognition events Process carrier appointment paperwork for new and existing producers; manage agent IDs, producer...

Your Impact Open, remove staples, identify and prepare mail for scanning by inserting barcodes for all incoming TPA claims mail. Assists in uploading documents into Origami Claims system. Enters medical bill payments and vendor fee charges into the system. Cross Training with Claim Administrator tasks. Assigned special projects as needed. Index, Barcode and scan agency mail. Provide clerical support to the Claim Administrators.  Successful Candidates Will Have Strong Written and verbal communication skills. Strong organizational skills. Ability to work successfully in a deadline driven environment. Ability to work in the office three days a week. Working knowledge of MS Office Products and Adobe. This position has no direct supervisory responsibilities however it may act as a team leader for special projects.  This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.  This is...

Territorial Executive, Multi Accounts - Warranty Make your mark in General Insurance  General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.   About AIG Warranty AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose us. When retailers or manufacturers want flexible and innovative service solutions that will ensure the focus of building customer...

Position Summary The Brokerage Operations Coordinator is responsible for providing operational support to the brokerage team by efficiently handling day-to-day operational tasks. The role contributes to the seamless functioning of daily operations, ensures compliance with regulations, and facilitates effective communication within the brokerage team. They work closely with brokers to ensure timely transaction completion through paperwork processing and coordinating with other departments in the firm. What will your job entail? Job Responsibilities: • Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures. • Coordinates with the broker to prepare documents, cover letters etc. to market renewal business and provides necessary administrative support in filing, printing, and archiving documents. • Administers and updates new and current client information in all required systems...