17 client service administrator jobs found

Position Summary Writes requirements for minor software development items and performs testing, in accordance with Company guidelines, client needs and legislative requirements. “ Position requires access to Personally Identifiable Information and/or Personal Health Information to complete job requirements.”   Key Duties and Responsibilities Analyzes programming changes and/or system enhancements to existing programs; tests and verifies the accuracy of program changes. Tests programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborates with programmers to drive quality output. Analyzes data files and identifies issues. Writes requirements for minor software changes; coordinates changes with vendors and clients. Designs, generates, and evaluate reports, queries, data, and procedures on systems, including scheduling and distribution of forms and mailings for daily, weekly, monthly, annual, or other periodic processes....

About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.  About Total Benefit Solutions: Total Benefit Solutions, a division of Specialty Program Group, is an international wholesale employee benefits brokerage, full-service HR solutions provider, and third-party administrator, and we are currently seeking an Account Manager in our Bellevue, WA Headquarters. A team of service-oriented and self-motivated individuals, we are focused on providing innovative insurance...

Position Summary The Retirement Benefits Reviewer performs administrative duties associated with the review and validation of retirement benefits in accordance with Company policies, regulatory requirements, and Plan guidelines.          "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s). Performs quality review of processed retirement benefits applications. Validates accuracy and completeness of data used to calculate benefits. Reviews and verifies accuracy of benefit calculations. Reviews correspondence to be sent to participant for accuracy and completeness. Performs final quality review of participant benefit elections. Ensures all necessary forms have been completed correctly. Ensures correspondence to be sent to participant is accurate. Ensures data entered in system is accurate...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Due to our growth at Nationwide and in support of our investment in Middle Market Custom Solutions, we are hiring Associate Territory Managers (ATMs) in key geographies.  These ATM openings present the opportunity to join our Middle Market Business Development organization with an assigned territory and a seasoned peer mentor to heavily partner with while growing in the role.  You’ll have direct responsibility for the profitable growth of a defined portfolio,...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier.  Our Loss Control Services organization has over 100 Loss Control associates and technical staff.  Our commercial portfolio of accounts consists of traditional, middle market and national accounts.  Business segments include: contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking a Specialist, Loss Control who will have responsibilities for the northwestern...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the...

Title: Retirement Benefits Technician                         Department: Pension Accounting Union: UFCW 3000 Bothell                                               Grade: 4 Position Summary The Retirement Benefits Technician provides administrative support associated with participant and Fund data in accordance with Company policies, regulatory requirements, and Plan guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Runs various reports from retirement record keeping systems. Reviews and verifies data from multiple sources to ensure completeness. Researches missing or incorrect information. Enters updates to participant information into appropriate system. Communicates with participants, external fund professionals, or employer contacts as needed. Monitors monthly death notification file. Reviews and verifies...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary: You will be supporting our business growth, profitability, and retention of clients in your region by developing and maintaining an effective account management strategy for assigned accounts within our Employee Benefits Sales and Service office.  Assigned groups will include cases with 500-4999 lives.  These cases can have complicated plan designs, sensitive or...

Title: Customer Care Advocate                              Department: Customer Service Union: UFCW 3000 Bothell                                       Grade: 7 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare...

Title:   Customer Care Advocate, Sr   Department:   Customer Care Union:   UFCW 3000 Bothell   Grade:  9 FLSA:   Non-exempt   Hours per week:   40 Position Summary The Customer Care Advocate, Sr provides advanced customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: Acting as the first point-of-contact to all guests and callers, the Receptionist greets and assists clients and the pubic both on the telephone and in person with courtesy, consideration and professionalism. The Receptionists handles incoming, outgoing mail, faxes, performing general office duties and furnishing clerical support for the office staff of the agency. DUTIES &...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple...

About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International.  SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). About Total Benefits Solutions: Total Benefit Solutions, an international wholesale employee benefits brokerage, full-service HR solutions provider, and third-party administrator, is currently seeking an Account Executive in Washington or Oregon. A team of service-oriented and self-motivated individuals, we are focused on providing innovative insurance solutions to our clients, backed by an unparalleled level of support. Voted one of Washington’s 100 Best Companies to Work For seven consecutive years, Total Benefit Solutions is an exciting, fast-growing organization waiting for you to make your impact! About the Position: The Account Executive is responsible for generating new business in...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Position Summary The Account Executive is responsible for assisting the Broker team in executing trades, managing accounts, and navigating regulatory compliance. The role collaborates with internal teams, stays informed on market trends, and offers strategic insights about clients. They are also responsible for assisting in new business and renewal submissions, reviewing policy documents and invoices and other client service activities. What will your job entail? Job Responsibilities: • Prepares accounts for new business and the renewal process as directed by the broker, initiates renewal reviews to deliver optimal client coverage and suggests steps for client retention. • Supports the broker in creating market submissions and quote cover letters for agents and reviews received documents to ensure accuracy. • Builds relationships with brokers and demonstrates understanding of brokerage operations to proactively support business needs. • Collaborates with the broker to...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Producer to join our growing team in Tacoma, WA .        The Employee Benefits Producer is responsible for increasing sales volume by developing new client relationships and expanding existing accounts. This role focuses on generating new business opportunities, managing the end-to-end sales process, and ensuring client retention through consistent relationship management. The Producer collaborates with internal team members to deliver exceptional customer service and provide tailored benefits solutions that meet client needs and drive satisfaction.       How You Will Contribute:       Build a network of professional relationships, identify new leads, and qualify opportunities that meet company standards as...