40 client service associate jobs found

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Visit our website to discover how Sun Life...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Review coverage for commercial auto and general liability claims. Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using "Best Practices for Claims." Maintain accurate loss information and establish/maintain reserves within authority. Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers. Monitor and control...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Review coverage for commercial auto and general liability claims. Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using "Best Practices for Claims." Maintain accurate loss information and establish/maintain reserves within authority. Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers. Monitor and control...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from...

Job Description: We are looking to add a Sr. HRIS Manager to join our Talent and Culture team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! The Sr. HRIS Manager is responsible for the strategy, governance, optimization, and ongoing effectiveness of Holmes Murphy's workforce technology ecosystem, including Workday and related systems. This role leads a team of HR technology professionals and partners closely with Talent & Culture, Finance, Enterprise Technology, and business leaders to ensure workforce systems support organizational goals, improve operational efficiency, and enhance the employee experience. This position serves as the primary functional leader for HR technology while balancing strategic planning, system governance, analytics oversight, and team leadership. HR Technology Leadership Lead the...

Job Description: Step into a role where your attention to detail and commitment to service truly make an impact—Creative Risk Solutions is looking for a driven Claims Assistant to join our team! In this dynamic position, you’ll be at the heart of the claims process, delivering exceptional customer service to internal teams, insureds, claimants, and partners alike. You’ll play a vital role in supporting adjusters by organizing and managing critical claim documentation, from bills and legal correspondence to photos and reports, while ensuring everything is accurately maintained in the system. If you thrive in a fast-paced environment and enjoy being the backbone of a team working toward the best possible claim outcomes, this is your opportunity to grow with us. Essential Responsibilities: Receive, gather, and accurately transmit claims information to the company from insured, claimants, and internal staff promptly. Maintain accurate data on the computer system throughout...

Job Description: Step into a role where your attention to detail and commitment to service truly make an impact—Creative Risk Solutions is looking for a driven Claims Assistant to join our team! In this dynamic position, you’ll be at the heart of the claims process, delivering exceptional customer service to internal teams, insureds, claimants, and partners alike. You’ll play a vital role in supporting adjusters by organizing and managing critical claim documentation, from bills and legal correspondence to photos and reports, while ensuring everything is accurately maintained in the system. If you thrive in a fast-paced environment and enjoy being the backbone of a team working toward the best possible claim outcomes, this is your opportunity to grow with us. Essential Responsibilities: Receive, gather, and accurately transmit claims information to the company from insured, claimants, and internal staff promptly. Maintain accurate data on the computer system throughout...

Job Description: Join our growing team as a Sr. Liability Claims Specialist, Supervisor , at Creative Risk Solutions, where you’ll lead a high-performing group of adjusters and ensure exceptional claims handling from start to finish. This role offers the opportunity to drive operational excellence while supporting clients with complex liability exposures. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Adjudicate claims as needed, investigate, negotiate settlements, and maintain accurate documentation. Monitor claims, especially in litigation, ensuring timely responses and adherence to "Best Practices for Claims." Research and respond to...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Consult on and confirm coverage for commercial auto and commercial general liability claims. Adjudication of claims. Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.” Enter and maintain accurate loss information on a computer system during the claim process. Recommend and maintain accurate reserves within reserve authority....

Job Description: Join our growing team as a Sr. Liability Claims Specialist, Supervisor , at Creative Risk Solutions, where you’ll lead a high-performing group of adjusters and ensure exceptional claims handling from start to finish. This role offers the opportunity to drive operational excellence while supporting clients with complex liability exposures. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Adjudicate claims as needed, investigate, negotiate settlements, and maintain accurate documentation. Monitor claims, especially in litigation, ensuring timely responses and adherence to "Best Practices for Claims." Research and respond to...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Consult on and confirm coverage for commercial auto and commercial general liability claims. Adjudication of claims. Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.” Enter and maintain accurate loss information on a computer system during the claim process. Recommend and maintain accurate reserves within reserve authority....

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business. $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Position Schedule / Shift: Monday - Friday 8:30 am – 5:30 pm Position Summary Full-time | W‑2 | Base Pay...

Job Description: We are looking to add a Client Service Consultant, Team Lead to join our Select team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Attend Insurance Carrier Meetings, as required. Independently lead client renewal meetings, as required. Take ownership and lead accounts start to finish, including service center and non-service center; may have some Client Service Specialist support. Be accountable for account and policy accuracy by ensuring that all customer information as well as items received by carriers are accurate and current including coverage schedules, policies, endorsements, and audits. Consultant with the team, including producers as necessary, for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate...

Job Description: Innovative Captive Strategies is seeking an experienced Sr. Event Manager to lead the planning and execution of client events, captive meetings, conferences, and travel programs. This role combines event strategy, logistics, budgeting, vendor management, and onsite event leadership to deliver exceptional experiences for clients and partners. What You'll Do Plan and execute meetings, conferences, and client events from start to finish. Manage hotel contracts, room blocks, registration websites, attendee communications, transportation, food & beverage, and event logistics. Build and manage event budgets, vendor contracts, and final reconciliations. Serve as the primary contact for hotels, venues, suppliers, and destination management companies. Lead onsite event operations and troubleshoot issues as they arise. Identify new venues, destinations, and creative attendee experiences. Collaborate with internal stakeholders to ensure successful event...

Job Description: Innovative Captive Strategies is seeking an experienced Sr. Event Manager to lead the planning and execution of client events, captive meetings, conferences, and travel programs. This role combines event strategy, logistics, budgeting, vendor management, and onsite event leadership to deliver exceptional experiences for clients and partners. What You'll Do Plan and execute meetings, conferences, and client events from start to finish. Manage hotel contracts, room blocks, registration websites, attendee communications, transportation, food & beverage, and event logistics. Build and manage event budgets, vendor contracts, and final reconciliations. Serve as the primary contact for hotels, venues, suppliers, and destination management companies. Lead onsite event operations and troubleshoot issues as they arise. Identify new venues, destinations, and creative attendee experiences. Collaborate with internal stakeholders to ensure successful event...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Position Schedule / Shift: Monday - Friday 8:30 am – 5:30 pm Position Summary Full-time | W‑2 | Base Pay +...

Job Description: At Innovative Captive Strategies (ICS), we are leveraging artificial intelligence to transform how work gets done, improve business outcomes, and create smarter, more efficient experiences across our organization. We are seeking a talented and forward-thinking AI Engineer to design, develop, and implement AI-enabled solutions that drive innovation, support intelligent automation, and advance responsible AI adoption. In this hands-on role, you will partner with business and technology teams to identify opportunities, build impactful solutions, and help shape the governance, measurement, and management of AI technologies across the enterprise. This is an exciting opportunity to play a key role in ICS's AI journey while delivering meaningful business value through emerging technology. This role is on-site in Waukee, IA and not a remote role. Essential Responsibilities: Design, develop, and implement AI-enabled solutions that improve business processes,...

Job Description: At Innovative Captive Strategies (ICS), we are leveraging artificial intelligence to transform how work gets done, improve business outcomes, and create smarter, more efficient experiences across our organization. We are seeking a talented and forward-thinking AI Engineer to design, develop, and implement AI-enabled solutions that drive innovation, support intelligent automation, and advance responsible AI adoption. In this hands-on role, you will partner with business and technology teams to identify opportunities, build impactful solutions, and help shape the governance, measurement, and management of AI technologies across the enterprise. This is an exciting opportunity to play a key role in ICS's AI journey while delivering meaningful business value through emerging technology. This role is on-site in Waukee, IA and not a remote role. Essential Responsibilities: Design, develop, and implement AI-enabled solutions that improve business processes,...

Job Description: We are looking to add a Client Service Consultant to join our Property Casualty team in Cedar Rapids, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Understand client operations and exposures to ensure appropriate coverage is in place or coverage options are provided. Consult with the team for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate with insurance company underwriters. Review quotes on accounts for accuracy and prepare proposal documents for client. Be accountable for account and policy accuracy by ensuring that all customer information as well as items received by carriers are accurate and current including coverage schedules, policies, endorsements, and audits. Prepares client renewal documents and...