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client service associate Massachusetts

84 client service associate jobs found

MarshMcLennan
02/01/2026  
Client Service Associate
Company: Marsh McLennan Agency Description: Client Service Associate, Business Insurance The Client Service Associate at Marsh McLennan Agency works alongside the Account Management and Sales departments delivering exceptional customer service within the Business Insurance division.  In this role, the Client Service Associate oversees client records and processes updates to policies and account details. This position is on-site in our Worcester office and reports directly to the Associate Director of Business Insurance. Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Advisor within our Employee Health & Benefits team here at MMA. Marsh McLennan Agency (MMA)...
MarshMcLennan Worcester, MA, USA Full Time
The Hanover Insurance Group
02/26/2026  
PL EIA Sales Producer
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines team is currently seeking an EIA Sales Producer to join our growing team .  This is a full time, non-exempt role. This role is a hybrid opportunity. POSITION OVERVIEW: The EIA Sales Producer represents Educators Insurance Agency, a division of Hanover Insurance, in effectively managing its customer and prospect relationships. This individual is responsible for selling insurance products to new customers through both inbound and outbound call campaigns, as well as manage existing client relationships.  IN THIS ROLE, YOU WILL: Use knowledge and selling techniques to build value in the product tailored to the customer Overcome...
The Hanover Insurance Group Worcester, MA, USA
WTW
02/22/2026  
Healthcare Financial/Actuarial Associate
As a Healthcare Financial/Actuarial Associate you will contribute to a wide variety of complex analyses and projects involving the design, financing, and measurement and financial analysis of the full spectrum of employer health and group benefit programs including medical, dental, life, disability, voluntary benefits, etc. You will interface with vendors and client teams, help prepare client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and communication skills by working on cutting edge projects alongside leaders in the industry.   The Role Is an active member on multiple employer client teams providing financial analyses, outputs and client deliverables across a region. Supports benefit plan analysis, design, cost avoidance, risk and funding strategies. Contributes to vendor financial reviews for clients. Provides quality...
WTW Boston, MA, USA Full Time
Acrisure
02/22/2026  
Account Manager
Job Description About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities: Perform daily service on assigned task by Producers and/or Account Executives with the agency’s written procedures including, but not limited to: Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates,...
Acrisure Weymouth, MA, USA Full Time
MarshMcLennan
02/22/2026  
Trainee Insurance Broker
Company: Marsh Commercial Description: Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world’s leading insurance broker. This is the perfect opportunity for individuals who have completed further or higher education (i.e A-Levels/equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance. Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification. The role:  Associate Client Advisor / Trainee Insurance Broker...
MarshMcLennan Worcester, MA, USA Full Time
Liberty Mutual
02/20/2026  
Senior Analyst, AI Enablement Strategy - Liberty Mutual Investments
Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA, USA Full Time
HUB International
02/20/2026  
Technical Support Associate - Commercial Lines
Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across...
HUB International Wilmington, MA, USA Full Time
WTW
02/08/2026  
Health & Benefits - Lead Associate
As a Health and Benefits Lead Associate you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs.   You will serve as the project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met.  You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry. Materially contribute to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients.  Responsibilities include: Partnering with client service team leader to deliver superior project management  Proactively advising clients...
WTW Boston, MA, USA Full Time
WTW
02/08/2026  
Healthcare Financial/Actuarial Senior Associate
As a Healthcare Financial/Actuarial Senior Associate you will be a key member of the Financial Actuarial & Analytics (FAA) Community of Expertise. You will substantially contribute to a wide variety of complex analyses and projects involving the design, financing, and measurement and financial analysis of the full spectrum of employer health and group benefit programs including medical, dental, life, disability, voluntary benefits, etc. You will interface with vendors and client service teams, prepare and communicate complex analyses to clients, and ensure quality standards are met. You will have the opportunity to position yourself to lead financial project with small-to-midsized clients, and work on cutting edge projects alongside leaders in the industry.   Develops knowledge of varying client complexity by working across different client profiles and roles, including leading clients’ financial/actuarial engagements for a portfolio of small clients or managing FAA...
WTW Boston, MA, USA Full Time
WTW
02/08/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director you will be a key member of the Financial Actuarial & Analytics (FAA) Community of Expertise. You will lead clients’ financial/actuarial engagements for a portfolio of clients and/or significantly contribute to complex clients across the full spectrum of employer health and group benefit programs including medical, dental, life, disability, etc. In partnership with Client Service colleagues, you will communicate FAA concepts, strategies and results that effectively drive client action and improve plan performance, and will have the opportunity to work on cutting edge projects alongside leaders in the industry.   The Role Expands knowledge of varying client complexity by working across different client profiles Leads clients’ financial/actuarial engagements for a portfolio of small clients or manages FAA resources on more complex clients and/or deliverables Demonstrates clear understanding of the FAA service...
WTW Boston, MA, USA Full Time
Nationwide
02/06/2026  
Sales Executive - Group Benefits - Central Massachusetts
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell Nationwide's Benefit's health insurance products for groups of 2-50. Even though we are a Fortune 100 Company, our team of 10 make our office seem much more tight-knit. Essential Duties And Responsibilities: Following is a summary of the essential functions for this job: Target and build relationships with licensed health insurances agents/brokers via phone,...
Nationwide Marlborough, MA, USA Full Time
MarshMcLennan
02/04/2026  
Portfolio Implementation Associate
Company: Mercer Description: We are seeking a talented individual to join our Wealth Business at Mercer. This role will be based in Boston and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a Portfolio Implementation Associate , you will take direct responsibility for discretionary client and investment product implementations, collaborating closely with investment consulting, operations, and portfolio management teams. You’ll manage key activities such as account setup, trade instructions, in-kind transactions, and operational risk reviews, ensuring smooth and efficient execution. Providing comprehensive operational support for new client accounts and assisting with ad hoc client requests, you’ll play a vital role in delivering exceptional service and facilitating seamless communication across teams. This is an exciting opportunity to contribute to impactful investment processes in a dynamic environment! We will...
MarshMcLennan Boston, MA, USA Full Time
WTW
02/03/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director you will be a key member of the Financial Actuarial & Analytics (FAA) Community of Expertise. You will lead clients’ financial/actuarial engagements for a portfolio of clients and/or significantly contribute to complex clients across the full spectrum of employer health and group benefit programs including medical, dental, life, disability, etc. In partnership with Client Service colleagues, you will communicate FAA concepts, strategies and results that effectively drive client action and improve plan performance, and will have the opportunity to work on cutting edge projects alongside leaders in the industry.   The Role Expands knowledge of varying client complexity by working across different client profiles Leads clients’ financial/actuarial engagements for a portfolio of small clients or manages FAA resources on more complex clients and/or deliverables Demonstrates clear understanding of the FAA service...
WTW Boston, MA, USA Full Time
WTW
02/03/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...
WTW Boston, MA, USA Full Time
WTW
02/03/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...
WTW Boston, MA, USA Full Time
Sun Life
01/31/2026  
Senior Project Manager, Corporate Real Estate
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Senior Project Manager, Corporate Real Estate Direct and manage project development from beginning to end Working with Strategy and Design Team, develops and maintains master project budgets and timelines as required for each project and project phase to ensure implementation of overall project...
Sun Life Wellesley, MA, USA Full Time
HUB International
01/31/2026  
Technical Support Associate - Middle Market
Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North...
HUB International Norwell, MA, USA Full Time
Bridge Specialty Group
01/29/2026  
Lawyers Professional Liability (LPL) Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Lawyers Professional Liability (LPL) Account Manager to join our growing team in Dedham , MA or Rocky Hill, CT! The Lawyers Professional Liability Account Manager will have the opportunity to manage and retain an assigned book of business while delivering exceptional service to clients. This role includes collaborating with Producers on new business marketing, preparing renewals and proposals, and addressing underwriting or policy issues. Responsibilities also include maintaining accurate documentation in the agency management system, processing client requests, and ensuring compliance with carrier guidelines throughout the end-to-end service process. How You Will Contribute: Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources...
Bridge Specialty Group Dedham, MA, USA Full Time
Hilb Group
01/28/2026  
Commercial Lines Account Technican - Early Career Development Program
Start Date: June 15, 2026 The Early Career Development Program Associate participates in a six-month structured training and development program designed to prepare early-career professionals for long-term roles within the organization. This position provides foundational training in insurance operations, systems, workflows, and client service while supporting multiple departments through hands-on, supervised work. The Associate will complete licensing coursework, gain exposure to Property & Casualty operations, and work closely with experienced team members to develop the skills necessary to transition into a client-facing or support role upon program completion. Program Overview: During the program, responsibilities may include, but are not limited to: Participate in a two-week immersive onboarding program covering insurance fundamentals, systems training, workflows, and professional development Complete licensing coursework and on-line Insurance 101...
Hilb Group Southborough, MA, USA Full Time
Brown & Brown
01/28/2026  
Lawyers Professional Liability (LPL) Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Lawyers Professional Liability (LPL) Account Manager to join our growing team in Dedham , MA or Rocky Hill, CT! The Lawyers Professional Liability Account Manager will have the opportunity to manage and retain an assigned book of business while delivering exceptional service to clients. This role includes collaborating with Producers on new business marketing, preparing renewals and proposals, and addressing underwriting or policy issues. Responsibilities also include maintaining accurate documentation in the agency management system, processing client requests, and ensuring compliance with carrier guidelines throughout the end-to-end service process. How You Will Contribute: Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources...
Brown & Brown Dedham, MA, USA Full Time

 

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