6 client service consultant pc jobs found

Job Description: We are looking to add a Sr. Client Service Consultant to join our Property Casualty team in Dallas, TX . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Take ownership and lead accounts by servicing the largest and most complex accounts; Client Service Specialist and Client Service Consultant support dependent upon account size. Demonstrates exceptional customer service and operates as an effective partner with clients to include, but not limited to: Market renewal policies and negotiate with insurance company underwriters; Reviews insurance in place and assesses future needs of client; Evaluates and recommends insurance options for clients; Maintains an awareness of complex or significant claims situations and assists in claims process management as requested, to ensure client claim issues are...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Advisor, Professional Liability | E&O, D&O, EPL | Remote Will handle complex executive, professional liability, error and omissions, and liability claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service. ESSENTIAL FUNCTIONS...

Under direct supervision, this position is responsible for ensuring all functions regarding set-up, waivers, eligibility, enrollment and customer care are completed. This includes responsibility for processing new data or changes into the various systems, answering waivers, eligibility and enrollment questions or verifying status, and reconciliation of discrepancies. Your Impact Complete all incoming services tasks (as assigned to the CES-I role within the group) accurately and in a timely manner. Assist the universities for adding students, deleting students, making any status changes, etc. Assist the students regarding waivers, eligibility and enrollment questions, changes, support e-mails, refunds, etc. Group service ticket queue monitoring, tracking and completing (tickets within queue). Emergency adds of students who were left off original file, not been sent to us yet, etc. Processing and reconciling of payments received from the universities. Assist...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Claims Specialist, E&O, D&O | Professional Liabilty ESSENTIAL FUNCTIONS and RESPONSIBILITIES Analyzes and processes complex or technically difficult liability claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution. Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal...

The primary responsibilities of this position are to lead the assigned Client Experience group for an assigned block of schools on processes, and solutions to ensure the efficiency, effectiveness, and reliability of products and services. Collaborates with school administrators and students on proposed solutions to best meet the needs of clients, as well as partner expectations. Ensures all function regarding waivers, eligibility, enrollment, and customer care are completed within the assigned group. (This includes responsibility for processing new data or changes into the various systems, answering waivers, eligibility and enrollment questions or verifying status, and reconciliation of discrepancies.)  Your Impact Ensure all incoming assigned services and tasks are completed in a timely manner. Mentor and train group on various service-level tasks and activities, as needed. Lead internal group and the universities for adding students, deleting students, making any status...

This position is responsible for ensuring all functions regarding p rocess setup & optimization in school waiver & enrollment systems . This includes responsibility for processing changes into the various systems, answering waiver or enrollment configuration questions or escalation.  Timely school set-up during implementation season by working closely with the PMO group.  Resolving complex operational requests within the enrollment and waiver workflows. Escalations could include processing changes into the various systems, answering process or configuration questions for (waivers or enrollments) requiring additional research, system changes or testing.  Analysts will be asked to research data for service escalations requiring process and compliance review to identify possible causes.  The analyst will collaborate with cross-functional teams for operational process improvements by documenting the isolated problem and providing input for best resolution.  The analyst will...