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client service manager Michigan

152 client service manager jobs found

Oswald
12/03/2025  
Client Manager - Group Benefits Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...
Oswald Bloomfield Hills, MI, USA Full Time
Oswald
08/27/2025  
Senior Client Service Administrator Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and carriers, maintains records, and performs other general administrative duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides direct administrative support as required for assigned Client Managers and Practice Leaders; responds to requests for assistance in a timely and collaborative manner. Processes requests for Certificates of Insurance as specified by client or within 24 hours of receipt of request. Ensures client invoices are paid as scheduled; responds to a variety of client billing issues and works closely with the related carrier to resolve billing problems. Compiles...
Oswald Bloomfield Hills, MI, USA Full Time
One80 Intermediaries
12/17/2025  
Strategic Account Manager
The Strategic Account Manager (SAM) is a critical extension of Montage selling and account retention strategy.  Along with their respective Regional Vice President of Sales, SAM is responsible for being an internal and external liaison regarding in-house service for Montage dealer clients. SAM supports the sales organization and identifies sales opportunities by evaluating client’s current offerings and pursuing expansion into new product, distribution, and services. Your Impact: Lead new client implementation as it relates to the specific requirements and instructions for services, pricing of services, and communication of requested/completed work between the client, and the business management team. Works closely with sales and business management teams to ensure client performance metrics are being met. Resolve client concerns and questions. Introduces new services. Maintains client dashboard and distributes to all assigned clients monthly no later than the...
One80 Intermediaries Grand Rapids, MI, USA Full Time
AAA - Auto Club Group (ACG)
12/12/2025  
Talent Acquisition Consultant
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Talent Acquisition Consultant will, at various times of the year, recruit for positions across all business lines within the company, including but not limited to: Corporate, Claims, Insurance Sales, Travel Sales, Emergency Roadside Assistance, Automotive Services, Internships, and high volume call centers. The ideal candidate is accustomed to pivoting between business lines as needs arise. Talent Acquisition Consultant- AAA The Auto Club Group Reports to: Manager, Talent Acquisition What you will do:                                                           Serve as a Talent Acquisition (TA) Consultant on a TA team for assigned clients and potential candidates. Handle full cycle recruiting and sourcing for specialized technical, professional and/or...
AAA - Auto Club Group (ACG) MI, USA Full Time
Brown & Brown
12/12/2025  
Personal Lines Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Account Manager to join our growing team in Troy, MI! The Personal Lines Account Manager services an assigned book of business by working with those clients to identify exposures, provide the best insurance solutions available, and serve as their insurance advisor. Analyze and answer requests by telephone, email or in person from policyholders and/or carriers for information concerning insurance policies by performing the following duties. How You Will Contribute:   Write all new business policies. Maintain and service all renewal policies. Prepare renewal reviews and quotes as needed. Assist insureds with all service needs (i.e. questions, changes, cancellations, etc.) Identify competitive carriers for remarketing existing business to help with account retention....
Brown & Brown Troy, MI, USA Full Time
Huntington
12/10/2025  
Private Banking Service Specialist II
Description Brief Description: Provides first line sales and service support for Private Banking Clients. Partners with one or more Private Bank Relationship Managers to support the sales process and deliver exceptional service model to high net worth clients. Detailed Description Private Banking Service Specialist II is responsible for the day to day activities and interaction between the client and Huntington in terms of establishment, documentation, maintenance and servicing of the relationship, including but not limited to: personal and business deposit accounts, consumer lending and mortgages. Works directly with the client and/or relationship manager to obtain related applicant and financial information or other documentation (i.e. trust documents, insurance policies, business documents, etc.) needed for new accounts or loans and servicing requests. May advise clients on the best account options...
Huntington Birmingham, MI, USA Full Time
Huntington
12/09/2025  
Senior Commercial Portfolio Manager – Technology Finance
Description The Senior Commercial Portfolio Manager – Technology Finance underwrites credit exposure for large, complex customer relationships and circumstances.  Includes day-to-day interaction with assigned Sales Reps, management of portfolio risk, and adherence to all regulatory and compliance guidelines. A critical component of this role is early identification of emerging credit problems and industry trends.    Duties and Responsibilities: Services, deepens, and retains assigned profitable customer relationships by pro-actively evaluating and mitigating associated business risks and opportunities, per established Huntington policies, procedures, and Guiding Principles. Owns primary responsibility for the credit and monitoring of Commercial portfolio risks.  Responsible for underwriting quality, portfolio administration, and credit quality of assigned portfolio working directly with the Team...
Huntington Detroit, MI, USA Full Time
Acrisure
12/07/2025  
Account Executive, Employee Benefits
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Executive to join our growing team. Our Account Executives are pivotal in delivering exceptional service and innovative insurance solutions to our clients. In this role, you will be responsible for managing a portfolio of multiple group...
Acrisure Grand Rapids, MI, USA Full Time
MarshMcLennan
12/07/2025  
Client Coordinator, Business Insurance
Company: Marsh McLennan Agency Description: Client Coordinator, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Coordinator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Coordinator on the Business Insurance team, you will work directly with the...
MarshMcLennan Livonia, MI, USA Full Time
CCC Intelligent Solutions
12/05/2025  
Regional Business Manager
Salary range is: $68,096.00 - $85,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role Total compensation will be heavily weighted toward variable pay that directly reflects your individual and team contributions. This is a field-based role...
CCC Intelligent Solutions Detroit, MI, USA Full Time
Acrisure
12/03/2025  
Account Manager - Personal Lines
About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.   About The Role Maintain a high level of client retention by managing the day-to-day service needs of our clients and constantly work toward strong client relationships. Market and service accounts in accordance with the platform...
Acrisure Davison, MI, USA Full Time
America's Choice Insurance Partners
12/01/2025  
Account Manager
Overview   America's Choice Insurance Partners is a full-service insurance agency that stands apart from the crowd. We serve an exclusive client base through a strategic partnership with the nation’s largest family-owned Recreational Vehicle retailer. We are the trusted advisors to the individuals and families throughout 33 states that have a passion for the recreation and outdoor lifestyle.   We are hiring an Account Manager / Client Services Representative . America's Choice welcomes recent college graduates as well as experienced professionals looking to grow in a new career. We are committed to your success and provide comprehensive training to help you thrive in the role. Responsibilities What You’ll Do: Serve as the primary point of contact for existing clients, delivering exceptional service and support Handle inbound client calls, emails, and service requests related to policies, billing, and account...
America's Choice Insurance Partners Wixom, MI, USA Full Time
The Doctors Company, TDC Group
11/25/2025  
Senior Underwriter
The Doctors Company has an opportunity for a Senior Underwriter to be part of our Region II team. This is a hybrid opportunity at our office in East Lansing, MI, or Mechanicsburg, PA. Position Mission Reporting to the Director of Underwriting, you will act within underwriting guideline and authority granted, appropriately apply underwriting principals and demonstrate sound judgment in the production, selection, pricing, control and servicing of assigned business.  You will have the opportunity to assist management in training of other underwriting staff.  You will interact with employees, company managers, policyholders, agents, patient safety, claims and legal professionals, and members of the general public. Ability to travel as needed. Qualifications INS, RPLU or CPCU designation, or progress in obtaining such designation, is preferred. Associate’s degree (2 years college) or equivalent, is preferred. Five (5) years Medical Professional or commercial insurance;...
The Doctors Company, TDC Group East Lansing, MI, USA Full Time
Hilb Group
11/21/2025  
Benefits Specialist
Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Benefits Specialist to join our team. This position will report to our agency located in Shelby Township, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.   Responsibilities: Resolve claims issues and benefit questions to support client Human Resource Department and to ensure overall client and employee satisfaction. Diagnose and handle complex claims questions and issues promptly and efficiently. Work diligently with insurance vendors to resolve issues. Identify trends and implement new processes when needed. Answer and respond to all incoming customer service calls. Maintain high service levels...
Hilb Group MI, USA Full Time
Acrisure
11/20/2025  
Associate Account Manager
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Associate Account Manager to join our growing team. This is a great opportunity for individuals interested in starting a career in the insurance industry. We provide full support with training and cover the cost of...
Acrisure Kentwood, MI, USA Full Time
Acrisure
11/19/2025  
Account Coordinator
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Coordinator to join our growing team in (location). The Account Coordinator’s primary duties include the day-to-day processing of new business, renewal business, and policy changes. The ACs are also held accountable for delivering...
Acrisure Kalamazoo, MI, USA Full Time
Sedgwick
11/16/2025  
Field Case Manager-Sign-On Bonus Eligible
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager-Sign-On Bonus Eligible This Field Case Manager will cover our Grand Rapids, MI region and MUST live in this area in order to be considered. Must have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely...
Sedgwick Grand Rapids, MI, USA Full Time
Brown & Brown
11/11/2025  
Property Casualty Customer Service Assistant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking a   Property Casualty Customer Service Assistant​   to join our growing team in   Fenton, MI!         Provides support to Commercial Lines Department by assisting with duties necessary to service commercial lines new and existing clients. The P&C Assistant will order Motor Vehicle Reports and process Image Right documents as well as handle daily preparation of Certificates of Insurance, Evidence of Insurance and Auto ID documents for all Commercial Lines clients.     How You Will Contribute :     Prepares and delivers Certificates of Insurance, Evidence of Insurance and Auto ID documents for all Commercial Lines clients. Handles daily servicing of accounts including processing endorsements, audits, and policy checking. Performs renewal procedures...
Brown & Brown Fenton, MI, USA Full Time
Huntington
11/07/2025  
Wealth and Investment Portfolio Manager III
Description Summary: Huntington is looking for qualified candidates to become Wealth and Investment Portfolio Manager III"s. Duties & Responsibilities: Manages medium/large and complex portfolios based on client and corporate investment objectives. Works closely with the customer to monitor investment performance and recommend a strategy. Responsible for ongoing customer service and joint sales calls with business development staff. Must keep current on related market trends. May have supervisory responsibility. Performs other duties as assigned. Basic Qualifications:   Bachelors Degree 5 or more years of Investments/Analyst experience   Exempt Status: (Yes   = not eligible for overtime pay) ( No   = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a...
Huntington Birmingham, MI, USA Full Time
Acrisure
11/06/2025  
Operations Supervisor Commercial Insurance Large - North Territory, Midwest
Summary: The Supervisor, Operations, CL Large reports to the Director of Operations, Commercial Mid/Large Business and will support driving divisional success by executing strategic initiatives, optimizing processes, and ensuring outstanding customer service and client experiences. As a key contributor to a high-performance culture, the Supervisor promotes operational excellence, team accountability, and alignment with Acrisure’ s client-focused values. Scope: The Supervisor, Operations, CL Large supports the execution of operational strategies by managing daily workflows, guiding team performance, and implementing policies that drive client retention, efficiency, and growth. This role ensures high-quality service delivery, monitors key metrics, and promotes a culture of accountability and operational excellence in alignment with Acrisure’ s values.  This position will service a select group of accounts. Essential Responsibilities: Client Experience &...
Acrisure Grand Rapids, MI, USA Full Time

 

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