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client service manager New York

375 client service manager jobs found

AXIS
04/22/2026  
Strategic Broker Relationship Leader - Retail Specialty Markets
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS New York, NY Full Time
Nationwide
04/21/2026  
Senior Associate Underwriter - Commercial Lines (P&C Middle Market Insurance)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This posting is for multiple Senior Associate Underwriter openings within our Middle Market National Underwriting Center, and they can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. Prior experience with Property & Casualty underwriting and/or directly supporting Commercial Middle Market accounts is especially ideal, as are targeted education and/or insurance designations such the AU and CPCU. #LI-MS1 #LI-REMOTE Job...
Nationwide New York, NY Full Time
Flagstar Bank
04/21/2026  
Senior Financial Center Associate - Floater
Position Title Senior Financial Center Associate - Floater   Location New York, NY 10018   Job Summary Assists Financial Center Manager in maintaining bank operations and supporting Private Client Groups and clients in accordance with all applicable Bank policies and procedures. Extensive traveling to various Financial Centers to assist with staffing.   Job Responsibilities: JOB   RESPONSIBILITIES     Back-up to Financial Center Manager.   Assists   with opening and closing Financial Center; facilities issues, POD scanning, review of teller work, invoice   payment   FC proof, daily/monthly FC reports,   monthly   audits,   etc.         Provides ongoing servicing   relationship   with clients and responds to inquiries and requests   regarding   accounts. Assists Private Client Groups with client relationships including wire transfers, new account paperwork, foreign wires, collections etc.    Assists   back...
Flagstar Bank New York, NY Full Time
Nationwide
04/20/2026  
Consultant, Claims - Indemnity Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.   Required Experience: Demonstrated experience handling toxic tort with emphasis on asbestos and/or silica bodily injury claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort bodily injury litigated files , including collaboration with defense counsel, strategy development, and oversight of...
Nationwide New York, NY Full Time
WTW
04/19/2026  
Portfolio Management Analyst
This is an exciting opportunity to join a collaborative and supportive Investment team. Your role as a Portfolio Management analyst will be to support portfolio management and related client service activities for discretionary investment accounts. You will be an integral member of the team managing the funds which we use in multi-asset portfolios for our clients. You will have the opportunity to provide positive experience and drive outcomes for our discretionary clients by building knowledge of our processes and leveraging a deep bench of internal teams and resources across Portfolio Management, Client Consulting, Operations, Manager Research, and Asset Research. You will have exposure to the entirety of our investment process and will be supported in the role to develop your portfolio management and asset class knowledge and enhance a broad range of communication and leadership skills. We welcome the opportunity to discuss your working preferences as we offer flexibility in the...
WTW New York, NY Full Time
WTW
04/19/2026  
Private Equity Portfolio Manager
The WTW Alternative Asset Insurance Solutions (AAIS) group provides a full spectrum of commercial insurance, employee benefits and transactional services for private equity firms and their portfolio companies. The AAIS engagement with a client begins with due diligence support in evaluating the costs, liabilities and exposures of potential acquisitions. After close, WTW manages the portfolio company’s insurance program through the private equity firm’s hold period and beyond. This senior level position supports AAIS Producers by overseeing the entire lifecycle of a portfolio company from initial engagement, conversion of the portfolio company to a WTW client, management of the portfolio company programs post-closing, and supporting post-closing placement and ongoing operational needs. This senior level role is critical to the stewardship of our key private equity relationships. The Role – Private Equity Portfolio Manager   Support our AAIS team in overseeing and...
WTW New York, NY Full Time
WTW
04/19/2026  
Associate Client Advocate
The Role This position is a client-facing role responsible for directly supporting Commercial Property and Casualty Insurance client relationship management efforts and coordinating all service activity at the program level. The Associate Client Advocate is a key member of the client service team, responsible for facilitating the delivery of program level strategy and providing program consultation to commercial clients. The Responsibilities Pre-Renewal Strategy •    Prepare and facilitate internal strategy meetings, including Program level oversight delivery and review of current program, expiring exposures, client service agreements, menu of services required and client service plan.    •    Partner with Producer or Account Executive to facilitate and lead external strategy meetings.  Ensure in-session documentation is kept, and that meeting outcomes & next steps are finalized at conclusion.     Information Gathering •    Ensure updated exposures and coverage...
WTW New York, NY Full Time
Sedgwick
04/19/2026  
Regional Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Regional Manager PRIMARY PURPOSE:   To create profitable growth by acquiring and maintaining new and existing client relationships and increasing market presence by utilizing superior, innovative and personalized service. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Develops and implements annual business plans and delivers profitable growth of the business’ operating revenues and earnings budget utilizing Sedgwick’s business processes. Generates and establishes...
Sedgwick New York, NY
Starr Insurance
04/16/2026  
Multinational Operations Manager- Production Support
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Oversight and Coordination: Dedicated multinational production support across all regions and business lines (Property, Liability, Financial Lines): Role: Management of a team of three data operations analysts in collaboration with COE staff (Under review) to address and coordinate day-to-day insurance production activities related to policy issuance.   Oversight of SLA adherence and deliverables.  Adherence to the Salesforce, Policy Admin (UW) systems and...
Starr Insurance New York, NY Full Time
One80 Intermediaries
04/16/2026  
Customer Service Manager - Personal Lines
The Customer Service Manager for Personal Lines is responsible for leading the customer service team and overseeing all aspects of customer support operations. This role involves developing and implementing customer service strategies, ensuring a high level of customer satisfaction, and managing the performance and development of the customer service staff. Your Impact:   Manage and mentor the Customer Care and Policy Service teams to improve the teams’ understanding of customer needs and assure customer satisfaction by meeting/exceeding those needs and expectations.  Fosters a motivating and empowering work environment. Collaborate with supervisor and other business unit leaders to establish and monitor business unit KPIs in support of achieving or exceeding client service and business retention expectations.  Responsible for performance goals, including service levels, abandon rate, call quality and accuracy as well as adherence to procedure and compliance requirements....
One80 Intermediaries Albany, NY Full Time
EPIC Insurance Brokers & Consultants
04/15/2026  
Private Client Relationship Manager
LOCATION: Melville, NY, Hybrid position Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for...
EPIC Insurance Brokers & Consultants Melville, NY
Nationwide
04/14/2026  
Consultant, Product Development - P&C (Personal Lines Property Insurance Pricing Sophistication)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. Ideally, work hours will align to Eastern or Central time zones. The Property Pricing Sophistication Consultant is responsible for facilitating the smooth implementation of rating enhancements and shaping the next generation of rating capabilities for Homeowners, Tenants, and Condominium products. This role leads the full segmentation lifecycle - research, analysis,...
Nationwide New York, NY Full Time
Nationwide
04/13/2026  
Representative, Retirement Solutions Center - Financial Services Representative (Remote)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote and hybrid potential. Within 35 miles of our offices? Hybrid schedule with 2...
Nationwide New York, NY Full Time
Nationwide
04/13/2026  
Supervisor, Underwriting - Commercial Lines (Middle Market)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. This Underwriting Supervisor will lead a team of approximately 10-12 Middle Market Senior Associate Underwriters. This team is focused on providing a high-level of support for our Middle Market Territory Managers and Underwriters, driving innovative solutions with speed, ease and efficiency in the Middle Market space. This leadership position will require someone...
Nationwide New York, NY Full Time
WTW
04/11/2026  
Director - Health and Benefits Consulting
As a Director - Health and Benefits Consulting, you will be a leader on the client service team and will be responsible for fostering relationships cross the client organization. You will be responsible for managing a wide array of projects, leveraging your experience to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to generate business by participating in new business activities and expanding existing client engagements.  You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions. The Role Lead the design/management of group medical, dental, wellbeing, disability and time off plans for clients. Responsibilities include: Serving as lead project manager for clients; materially contributing to project plan...
WTW New York, NY Full Time
WTW
04/11/2026  
Associate Client Advocate - Construction
The Associate Client Advocate (ACA) is responsible for supporting the client relationship and the strategy development and execution at the insurance program level, in conjunction with a Producer, GCA, or CA on Large or Complex accounts or for leading the client relationship and strategy development and execution on Middle Market house accounts.   The Associate Client Advocate coordinates WTW resources to provide service and placement to meet the client’s insurance and risk management needs.  The Associate Client Advocate has a strong connection to the client’s business and fundamental understanding of its industry and is the client’s primary contact for ongoing insurance needs. The Associate Client Advocate supports opportunities to maximize the profitability of existing clients by account rounding and may support new business efforts. The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client...
WTW New York, NY Full Time
WTW
04/11/2026  
OCIP Administrator
The Client Manager of Wrap Ups functions as the backbone of our account management teams working collaboratively to meet and exceed client expectations. They interact regularly with both clients and insurance carriers to provide the best coverage protection and knowledgeable understanding of Controlled Insurance Programs. If you enjoy actively preparing for client meetings, coordinating important information, getting out of the office to walk project sites, building, and maintaining long term relationships this role would suit you well.  The Role The Client Manager-Wrap Up provides day-to-day client service and risk management assistance on assigned accounts. Works with Sr. Client Services Specialists, Account Executives and/or Client Advocates, as well as Claims Professionals to implement, maintain, and close-out wrap-up programs. Provides required  reports to carriers and communicate with carriers regarding enrollment and/or audit issues, etc. Participates in...
WTW New York, NY Full Time
WTW
04/11/2026  
Insurance Due Diligence Project Manager
The WTW Alternative Asset Insurance Solutions Industry Vertical Division is dedicated to providing exceptional service and innovative solutions to private equity sponsors and strategic buyers. We are seeking an experienced and highly motivated P&C Due Diligence Project Manager to join our team. The successful candidate will be responsible for managing and executing insurance due diligence projects, ensuring comprehensive analysis and assessment of the insurance-related costs, liabilities and risk exposures of mergers, acquisitions, and other corporate transactions.  We are committed to fostering a collaborative and dynamic work environment where every team member can thrive and contribute to our success. The Role Leading and managing the insurance due diligence process from initial engagement through the transaction close and the transition to the WTW service team  Developing project plans to ensure all deliverables are met within scope and timeline. Conducting...
WTW New York, NY Full Time
Acrisure
04/11/2026  
Personal Lines Claims Specialist - Property & Casualty
Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities: Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed Contact clients and gather all appropriate information to adequately...
Acrisure Uniondale, NY Full Time
Risk Strategies
04/10/2026  
Select Account Manager, Fine Arts-2
The Account Manager's main responsibility is to manage daily client service needs for a designated book of business within the Fine Art space, which may be overseen by a Producer or Account Executive responsible for service, placement, and business development. This role involves extensive use of system tools and frequent client communication via email or phone. The Account Manager must strictly adhere to corporate procedures, including maintaining data integrity within the system of record. As a key part of the client team, the Account Manager also provides guidance to any third-party vendors managing aspects of the account. Your Impact At the direction of the Producer or Account Executive (Prod/AE), participates in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering. Manages a renewal book of business, including creation of submissions, supporting the placement process, including Proposals and Binding. Provide support in...
Risk Strategies New York, NY Full Time

 

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