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commercial insurance client service manager Illinois

81 commercial insurance client service manager jobs found

Starr Insurance
04/16/2026  
Claims Manager, Risk Management
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.  The Claims Manager, Risk Management will be responsible for: ·          Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of an active inventory of primary and excess claims related to policies written out of the Risk Management Profit Center in various jurisdictions ·          Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve...
Starr Insurance Chicago, IL Full Time
Nationwide
04/15/2026  
Consultant, Field Underwriter - Commercial Lines (IL & WI)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Shape the Future of Risk Solutions Ready to make an impact? We’re looking for a strategic underwriting leader to join our team and take on small lines commercial risks. This is your chance to operate with elevated authority, influence strategy, and drive profitable growth. What You’ll Do: ✅ Underwrite and price specialized small lines commercial risks with advanced judgment ✅ Provide guidance and expertise to sales teams and agency staff ✅ Build strong...
Nationwide IL Full Time
The Hartford
04/11/2026  
Commercial Account Manager - Specialty Auto
Account Manager - OA09HN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This role will have a Hybrid work schedule, with the expectation of working in an office Greenwood Village, CO, Scottsdale, AZ, Frisco, TX, Chicago, IL, Overland Park, KS 3 days a week (Tuesday through Thursday). The Account Manager, as part of Global Specialty Operations, will serve as a critical partner to the Specialty Auto underwriting teams. The individual focuses on service experience & book of business management, while also acting as a key contact for Underwriters and brokers. This is an individual contributor role without supervisory responsibilities. Strong communications skills are crucial. This position works in a team environment...
The Hartford Chicago, IL Full Time
The Hartford
04/07/2026  
Excess Casualty Wholesale Account Manager
Account Manager - OA09HN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This role will have a Hybrid work schedule, with the expectation of working in an office (Chicago, IL, Scottsdale, AZ, Frisco, TX, Greenwood Village, CO, Morristown, NJ, New York, NY, Red Bank, NJ) 3 days a week (Tuesday through Thursday). The Account Manager, as part of Global Specialty Operations, will serve as a critical partner to the Primary Casualty and Excess Casualty Wholesale underwriting teams. The individual focuses on service experience & book of business management, while also acting as a key contact for brokers and underwriters. This is an individual contributor role without supervisory responsibilities, also mentors and train less...
The Hartford Chicago, IL Full Time
Risk Strategies
04/01/2026  
Account Manager, Commercial Lines
The Account Manager's main responsibility is to manage daily client service needs for a designated book of business, which may be overseen by a Producer or Account Executive responsible for service, placement, and business development. This role involves extensive use of system tools and frequent client communication via email or phone. The Account Manager must strictly adhere to corporate procedures, including maintaining data integrity within the system of record. As a key part of the client team, the Account Manager also provides guidance to any third-party vendors managing aspects of the account. Your Impact: Renewals & Placement: Support renewal strategy with Prod/AE, including market selection, claims review, exposure gathering, submissions, proposals, and binding. Documentation & Data: Prepare exposure data, loss exhibits, submissions/proposals, and obtain loss runs or policy documents from carriers. Daily Client Service: Act as primary contact...
Risk Strategies IL Full Time
IOA - Insurance Office of America
04/01/2026  
Commercial Insurance Senior Account Manager - Transportation (Remote Option)
Job Description: Title:   Senior A ccount Manager - Commercial Lines   Fully Remote:  applicants in Eastern, Central and Mountain Time Zones Supporting:  Chicago, IL Region (Elgin, IL office) Book Focus:   Transportation (Middle Market) Requirement: active property & casualty license, ability to work Central Time Zone office hours   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About...
IOA - Insurance Office of America Elgin, IL Full Time
HUB International
03/31/2026  
Account Manager, Insurance
About the Role Insureon is seeking an Account Manager to service and maintain a book of Management Liability accounts, including Directors & Officers (D&O), Employment Practices Liability (EPLI), Fiduciary Liability, and Crime coverage for Private Company and Not-For-Profit clients. This is a remote position open to candidates anywhere in the U.S. What You'll Do Deliver high-quality service to a portfolio of Management Liability accounts through the full policy lifecycle — new business, renewals, and endorsements Gather client information and documentation; set up new accounts in our AMS system Review and process policy endorsements, loss runs, and notices with accuracy and timeliness Submit applications to carriers to obtain new and renewal quotes Resolve client issues and answer coverage questions independently Document all transactions and client interactions in the AMS system Collaborate with team members to ensure renewal workflows are...
HUB International Chicago, IL Full Time
Berkley
03/31/2026  
Life Sciences Underwriter
Company Details   W.R. Berkley Corporation is a Fortune 500 Company, listed on the New York Stock Exchange. The Company is made up of dedicated and passionate people committed to delivering the highest quality insurance products and services to specialized markets worldwide.   Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the life science marketplace. You will join a highly respected team of experienced, successful professionals with deep expertise in this market as they build the company of the future.   At Berkley Life Sciences, we insure the future of life science innovators today.  We do so by serving as a preferred market for the life science industry around the globe, offering a broad range of sophisticated property & casualty products and services designed to meet our customers’...
Berkley Naperville, IL
HUB International
03/19/2026  
Account Manager - Hotel Franchise
About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that...
HUB International Chicago, IL Full Time
Arch
03/06/2026  
Sr. Claims Account Manager, Construction
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary The Claims Division is seeking a Claims Account Manager (CAM/AVP) to join the Central Construction Team.  In this role, the incumbent will actively manage and effectively oversee Third-party Administrator(TPA) Team members handling Construction Worker's Compensation and construction liability claims (GL, AL, APD) for high-exposure commercial business accounts. Responsibilities Work with our TPA’s to ensure proper claims handling and service delivery, this includes: Performing claims oversight on claims with an expected value over $50,000 for guaranteed cost policies and at 50% of the retention for deductible and self-insured business Attend mediations and...
Arch Chicago, IL Full Time
Flagstar Bank
02/28/2026  
Group Manager - Middle Market (Chicago, IL)
Position Title Group Manager - Middle Market (Chicago, IL) Location Work From Home IL, IL 62629 Job Summary Responsible for the building and leadership of a team who focuses on new business development, portfolio management, credit quality, and overall relationship management of their portfolio of clients targeting the Chicago, IL area. Ensures the generation of revenue by cultivating commercial relationships with companies of revenues between $30MM to $1Bln. This leader will be the point person in the market. Pay Range: $165,621 - $223,588 - $281,556 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: Strategic Planning :  Partnering with regional leadership to create a strategic plan for the Commercial Group and creating action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing...
Flagstar Bank IL Full Time
Country Financial
02/28/2026  
Technology Manager
Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role COUNTRY Financial is actively seeking a highly motivated Technology Manager who will be responsible for managing the development and operations of our mission critical system. The individual must be a self-starter and have experience leading large-scale projects and managing cross-functional teams. The Manager will lead teams responsible for developing and releasing new functionalities and improvements to the new Commercial Policy Administration System. You will lead a team of software developers, analysts and testers to implement the new system enhancements and improvements using...
Country Financial Bloomington, IL Full Time
H.W. Kaufman Group
02/27/2026  
Commercial Lines Underwriter
Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to company brokerage facilities and Burns & Wilcox management   Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio Lead, train, and develop Assistant and Associate Underwriters Qualifications Bachelor’s degree or equivalent combination of education and experience   Minimum 3 years of commercial lines underwriting or brokerage experience required, excess & surplus experience preferred Demonstrated proficiency in sales and marketing...
H.W. Kaufman Group Chicago, IL Full Time
Risk Strategies
02/10/2026  
Senior Account Manager, Employee Benefits
The Senior Account Manager plays a key role in shaping an exceptional client experience, serving as the primary partner for a defined book of business while building trusted, long‑term relationships. In this dynamic role, you’ll be the go‑to expert for day‑to‑day client needs, delivering responsive guidance, meaningful analytics, and forward‑thinking solutions that help clients navigate the evolving employee benefits landscape. You’ll collaborate closely with carriers, vendors, and internal teams to craft high‑quality client deliverables, elevate service outcomes, and ensure every engagement meets the high standards that set our firm apart. As a Senior Account Manager, you’ll bring deep expertise in employer-sponsored health and welfare plans and the regulations that shape them, applying that knowledge to accelerate client success and drive meaningful growth. With a focused book of business that allows for strategic attention, you’ll also support Account Executives and Team...
Risk Strategies IL Full Time
Risk Strategies
09/18/2025  
Account Manager, Employee Benefits
The Mid-Market Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible to respond to the day-to-day client inquiries and any needed client analytics. The Account Manager will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. The Account Manager performs these essential functions of the position while meeting RSC quality and service standards. The Account Manager has a smaller book of business with less complex clients and assists the Team Leader and Account Executive(s) on their clients. The Account Manager is responsible for revenue growth – client expansion – on their personal book of business. The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations that impact these plans....
Risk Strategies IL Full Time
HUB International
08/24/2025  
Senior Account Manager and Team Lead - Commercial Lines
About HUB    In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.     Why Choose HUB?    Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an...
HUB International Chicago, IL Full Time
H.W. Kaufman Group
08/14/2025  
Senior Commercial Lines Underwriter
Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to company brokerage facilities and Burns & Wilcox management   Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio Lead, train, and develop Assistant and Associate Underwriters Qualifications Bachelor’s degree or equivalent combination of education and experience   Minimum 3 years of commercial lines underwriting or brokerage experience required, excess & surplus experience preferred Demonstrated proficiency in sales and marketing...
H.W. Kaufman Group Chicago, IL Full Time
CNA
04/16/2026  
Liability Claims Consultant (Construction Defect)
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  CNA Insurance is searching for a seasoned Liability Claims Consultant to work with a large degree of autonomy managing third party liability construction defect commercial claims nationwide with high complexity and exposure. Responsibilities include the coordination of all claim investigation and resolution activities under both occurrences based general liability policies and claims made errors & omissions policies according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). Ideal candidates are sharp and experienced in handling third party liability construction...
CNA Chicago, IL Full Time
Ascot Group
04/16/2026  
Senior Underwriter, Commercial Surety
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world-class service — both pre-and post-claims....
Ascot Group Chicago, IL Full Time
Ascot Group
04/16/2026  
Senior Underwriter, Commercial Surety
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world-class service — both pre-and post-claims....
Ascot Group Chicago, IL Full Time

 

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