7 commercial lines customer service representative jobs found

CopperPoint has an exciting opportunity for a Contact Center Representative in the Phoenix, AZ area. The Contact Center Representative will deliver excellent customer service, in a fast-paced contact center environment, while investigating and responding to incoming telephone calls, e-mails, and portal inquiries. This includes inquiries from new/existing policyholders, agents/brokers, injured workers, attorneys, and medical providers. In addition, the Contact Center Representative completes new business welcome call/email activities to policyholders. This is a full-time remote position in Phoenix, AZ, and will require some onsite training in our Phoenix office.   Job Responsibilities: Provide stellar customer service to maximize customer loyalty and retention. This includes inquiries from new/existing policyholders, agents/brokers, injured workers, attorneys, and medical providers.    Demonstrates independent judgment and decision-making skills using discretion...

CopperPoint has an exciting opportunity for a P&C Underwriting Services Representative. In this role, you will support Underwriting within established guidelines by rating, binding, and issuing new business, as well as processing midterm policy changes across all Lines of Business. You’ll handle endorsements, cancellations, reinstatements, renewals, audits, and broker changes while ensuring accuracy and compliance. The ideal candidate brings commercial P&C experience, strong attention to detail, excellent customer service skills, and the ability to prioritize and deliver quality results in a team environment.     Job Responsibilities Understand Underwriting instructions to rate ALL lines of business effectively and accurately. Rate and process ALL lines of business premium and non-premium bearing endorsements. Process cancellations, reinstatements, and rewrites. Prep new business and renewal accounts, including...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Placement Analyst to join our growing team in Phoenix, AZ .  The Senior Placement Analyst will coordinate marketing efforts with competing insurance companies on an account-by-account basis in a support role for sales and customer service teammates. Responsible for reviewing, analyzing, and improving upon quotes received and evaluating and negotiating coverage and price for both renewal and prospective business. This individual may also monitor the work of assistants and other support positions. How You Will Contribute Coordinate the procurement of alternative quotes and carrier options to retain existing insurance programs. Analyze market information to develop, design, and implement creative strategies for sales team members. Review and recognize areas for improvement in existing...

CopperPoint has an exciting opportunity for a Sr. Underwriter I. In this role, you’ll play a key part in supporting short- and long-term business strategies to drive profitable growth. You’ll leverage your technical underwriting expertise to evaluate risks, collaborate with agency partners, and help achieve business objectives within your assigned territory. Working closely with a Business Development Representative, you’ll contribute to strategic marketing and relationship-building efforts that strengthen CopperPoint’s market presence. Additionally, you’ll provide training, coaching, and mentorship to less experienced underwriters—helping build a strong, knowledgeable team.   Job Responsibilities: Analyzes commercial accounts to manage profitability, growth, and retention by evaluating risk, exposure, and controls. Adheres to individual authority levels. Prices business according to company underwriting and pricing guidelines. Underwrite new and...

CopperPoint has an exciting opportunity for a Premium Field Auditor I to join our team and play a key role in ensuring accuracy, compliance, and exceptional service for our policyholders. In this role, you will conduct low- to medium-complexity physical and virtual Workers’ Compensation audits across multiple states. You’ll work directly with policyholders on original and disputed final audits, helping verify that all information meets applicable state regulatory requirements. This position offers the opportunity to build strong client relationships, apply analytical skills, and contribute to the integrity of our audit processes.     Job Responsibilities:  Independently conduct final audit of the business operations of the policyholder through review of all applicable records and interview with owner, corp. officer or authorized representative. Conduct physical inspection of all operative hazards active for former policyholders....

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **Candidates that exceed the minimum qualifications may be considered for a higher level position.** **This position can be performed remotely for candidates who reside in Arizona or New Mexico.** Essential Functions: Selects, grows, and maintains a profitable book of business for assigned territory within underwriting authority. Evaluates complex accounts, such as different business operations, multiple lines of business or special pricing requirements, for risk selection and pricing purposes. Analyzes exposure, company and branch risk appetite, account premium and loss history, financial data, line(s) of business, price...

About HUB International At HUB International, we advise businesses and individuals on how to reach their goals. We believe in protecting and supporting the aspirations of individuals, families, and businesses by helping our clients evaluate their risks and develop solutions tailored to their needs. When you join HUB, you become part of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world through tailored solutions and unrelenting advocacies and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients. At HUB, we’re more than an insurance broker—we’re a network of doers with diverse backgrounds and a shared purpose: supporting our clients, colleagues, and communities. We believe great work happens when people feel...