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commercial lines customer service representative New York

18 commercial lines customer service representative jobs found

Brown & Brown
05/05/2026  
Client Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Purpose: To work closely with the producer and Commercial Lines Customer Service Representative to service new and existing accounts to achieve Agency sales goals and service standards.  Responsible for securing the retention of specifically assigned Commercial accounts through marketing responsibilities. Essential Duties and Responsibilities: Develop a full working knowledge of Commercial Lines procedures. Handle client requests for information, endorsements, forms, and rates for accuracy, recommending changes or amendments. Review and analyze policies, endorsements, forms, and rates for accuracy, recommending changes or amendments. Oversee the requests for endorsements, and control and preparation of binders, certificates, invoices, automobile identification cards, and similar items. Review suspense on a regularly scheduled basis,...
Brown & Brown Syracuse, NY Full Time
Amynta Group
05/20/2026  
Customer Service Representative
We’re thrilled that you are interested in joining us here at the Amynta Group! A local, well-established insurance agency is seeking a full time entry level Customer Service Representative to provide support to the Customer Service Department in processing all lines of commercial insurance in accordance with quality and service standards developed by the agency. He/she will be responsible for processing policies and policy changes, answering calls, client follow-up and assisting in the growth of the business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must. Day to day service of assigned accounts including binders,...
Amynta Group Binghamton, NY Full Time
Acrisure
05/15/2026  
Account Manager - Construction
Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Job Summary: This position will include all aspects of servicing commercial accounts. Account size may range from $3.5M - $4M and account assignments will be determined at the discretion of the firm. Client retention is a key objective of this position. You will be expected to perform the following tasks from start to finish and will have an Associate AE as well the CSR Team to assist with several of the tasks. Responsibilities: Interact with clients to address all servicing needs Processing of policies, endorsements, and audits Enter policy data into our client management system...
Acrisure Uniondale, NY Full Time
QBE
04/16/2026  
Senior Claims Technical Specialist (Financial Lines)
Primary Details Time Type: Full time Worker Type: Employee S enior Technical Claim Specialist (Financial Lines) Location: USA –New York, NY and Chicago, ILL Work Arrangement: Hybrid   The salary range for this role is:  $139,500-236,500 The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of complex claims emanating from Management and Professional Lines (MLPL) business segments, specifically Directors and Officers and Employment Practices Liability for our Private Company portfolio. Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters. Your new role: • Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective...
QBE New York, NY Full Time
QBE
03/22/2026  
Senior Claims Specialist Construction Liability
Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist Construction Liability Location: USA –New York NY, Atlanta GA, Boston MA and Chicago, ILL Work Arrangement: Hybrid  The salary range for this role is:  $ 112,000--210,000 The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of claims emanating from Construction Auto Liability and General Liability claims, including high‑severity bodily injury, catastrophic loss, and multi‑party construction defect matters . Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters . Primary Responsibilities Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an...
QBE New York, NY Full Time
Brown & Brown
03/04/2026  
Commercial Lines Account Executive
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking Commercial Lines Account Executive to join our growing team in Somers, NY .  Responsible for account management, direct sales and customer service support to the sales team using a variety of skills and knowledge of the insurance market, products and competition. How You Will Contribute:   Individual would be responsible for working closely with Producer to develop relationships, client visits, cross selling and assisting with renewal process for assigned clients. Individual will be responsible for communicating clients’ needs to customer service representative as well as reporting needs to producer. Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific business plan for growth. Spend approximately 50-60% of the time...
Brown & Brown NY Full Time
Utica National Insurance Group
01/23/2026  
Property Field Adjuster - Buffalo/Western NY
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do This is an important customer-facing position, as you'll be responsible for meeting with our insureds and completing field estimates. The territory for this field adjuster position is primarily in the Buffalo/Western New York area. Personal and commercial lines losses will be reviewed, with estimates then moving to our team of desk adjusters. On occasion, desk estimating will be required as needed. This position includes eligibility for a company vehicle. Key...
Utica National Insurance Group New York, NY Full Time
MSIG North American
05/07/2026  
Senior Underwriter - Retail Property
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American New York, NY Full Time
Utica National Insurance Group
05/07/2026  
Casualty Underwriting Analyst (Hybrid-New Hartford, NY or Charlotte, NC)
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. Our Mission  is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace. We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of  Agents’ Errors and Omissions  (E&O) business in the United...
Utica National Insurance Group New Hartford, NY Full Time
Amynta Group
05/05/2026  
VP Sr. Claims Counsel
We’re thrilled that you are interested in joining us here at the Amynta Group! To assist Ambridge Insurers in the effective adjustment of claims notified under Ambridge Directors & Officers policies, and in particular utilizing legal knowledge, experience, and expertise – either through direct handling of assigned claims or by serving as a resource for other Ambridge Claims Counsel in their handling of D&O claims. This position will also serve as a resource for the Ambridge D&O underwriters, including but not limited to providing guidance on coverage issues, reviewing and drafting policy endorsements. This position will manage the growing D&O claims team and work in collaboration with Ambridge Claims Leadership to ensure that D&O claims are appropriately identified, assigned, and handled to resolution. Interact with clients on claims issues when appropriate, and effectively liaising with underwriters, brokers, and third parties in the adjustment of claims...
Amynta Group New York, NY Full Time
AIG
05/03/2026  
Head of D&O, EPL and Fiduciary Claims
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of D&O, EPL and Fiduciary Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact This Head of Financial Lines Claims for D&O, EPL and Fiduciary Liability, North America will lead multiple teams of adjusters in Financial Lines Claims, North America, encompassing the following business segments and claim types: Directors and...
AIG New York, NY Full Time
The Hartford
05/03/2026  
Employment Practices Liability Claims Analyst
Claims Analyst FL - CV08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Hartford Global Specialty - Financial Lines entry level  Claims Analyst in our Employment Practices Liability (“EPL”) unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies.  This role will also provide support to EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure. Responsibilities include all aspects of claim file management including but not limited to: Conducting...
The Hartford New York, NY Full Time
Liberty Mutual
04/22/2026  
Senior Underwriter, Middle Market Multi-Industry
Description We are seeking an experienced Middle Market Senior Underwriter to underwrite commercial property & casualty risks in the middle market segment. As an individual contributor, you will make analytical, data-driven underwriting decisions within delegated authority, with limited guidance from leadership. You will evaluate and price moderately complex to complex accounts (including high individual line sizes and unusual exposures in parts of North America), manage broker and client relationships, and help shape product and portfolio strategy for your line of business. To be considered for this role, candidates must reside within the specified geographic location. This position requires regular in-person visits with local brokers and agents in NYC and New Jersey, so remote hires outside the designated territory cannot be accommodated. Key Responsibilities Underwrite middle market commercial accounts within assigned authority by assessing...
Liberty Mutual New York, NY Full Time
MSIG North American
03/31/2026  
Senior Underwriter - Excess Casualty
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Underwrites profitable Casualty business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors. Applies appropriate pricing...
MSIG North American New York, NY Full Time
Brown & Brown
03/08/2026  
Commercial Lines Account Service Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Service Representative to join our growing team in Rochester, NY . The Commercial Lines Account Service Representative will a ssist with client services for new and existing accounts to achieve Agency sales goals and service standards. How You Will Contribute Issue renewal certificates along with daily certificates requested. Issue within 24 hours of request, unless carrier approval required. Order Loss Runs for upcoming renewals per the Account Managers requests. Prepare exposure summaries when requested. Issue Change Requests and Auto ID Cards using carrier website when applicable Bill and process endorsements within 5 days of receipt from Account Manager. Bill and process basic audits within the same timeframe. Maintain account files, overseeing that...
Brown & Brown Rochester, NY Full Time
Utica National Insurance Group
03/06/2026  
Executive Commercial Lines Underwriter - Eastern Regional Office
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do Commercial Lines Underwriters are responsible for underwriting risk including underwriting decisions on complex risks to apply insurance rules and regulations in accordance with guidelines. Managing a high-volume agency assignment with increased authority limits. Is able to prepare material for agency reviews and work with the account underwriter on agency production and loss ratio improvement plans. In this role, you will be responsible for underwriting commercial lines...
Utica National Insurance Group New Hartford, NY Full Time
Brown & Brown
03/03/2026  
Commercial Lines Account Executive
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Executive to join our growing team in Rochester, NY! The Commercial Lines Account Executive is responsible for independently providing work client deliverables to each client, to become a trusted advisor to the client, and support of the Sales team. How You Will Contribute: Responsible for working closely with Producer to develop relationships, client visits, cross selling and assisting with renewal process for assigned clients. Work with AA to trouble shoot problems /issues with carriers/clients to resolve issue. Meet regularly with Account Assistants to review account service needs, identify and resolve any problems that arise. Follow-up to address customer needs and resolve any problems or issues. Participate in client relationship - communicate with clients...
Brown & Brown Rochester, NY Full Time
MSIG North American
10/24/2025  
Senior Wholesale Property Underwriter
MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....
MSIG North American New York, NY Full Time

 

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